Customer Ratings & Reviews

I wanted just the basic microwave and that's what I ordered. I had a Samsung in there for the old one. A thunder lightning storm Zapped mine this summer and created the need for the new one. The new one fit like a glove right in the same footprint where the old one was and in fact was about 3 in shorter top to bottom which was nice to have the room back above my range. It is very easy to operate and again I just got the basics which I am extremely happy with.

Excellent microwave! It works great, and it looks so stylish in white. It is probably the best microwave I’ve ever had. Samsung is fantastic. I highly recommend it.

The gentleman in the home section had patience with me and my boyfriend shopping around for new home appliances. He made it really easy to decide which products we wanted. We will definitely be back!

Very pleased with upgraded stainless steel appliances. Adds a very nice look to kitchen. Dependable products

We had a Samsung microwave for eight years when its handle broke so we bought this model in December 2024. In August 2025, that handle broke too. It was still under warranty so they replaced the door including the handle and January 10, 2026 that handle broke as well! So in one year and one month we went through two handles! Because it is passed the year mark for the manufacturers warranty and passed the three month mark for the “repair” Samsung will not stand behind their crap product. The other features of the microwave worked fine, but what good is a microwave if the handle keeps breaking every other minute? I will now look for a microwave that does not have that kind of a handle and is not SAMSUNG.

Excellent product! Great features. Plenty of space inside, easy to clean! Samsung products offers a wide variety of options!! I recommend it!!

Easy installation, Great appearance for the price. Perfect for an upgrade. Overall good product.

Perfect unit for my kitchen. I love Samsung products and this unit did not disappoint.

Excellent purchase. High quality and easy to operate

I had the same one and it was working great - I think maybe putting a plastic IKEA cover might have damaged it...But because I was so happy with it, I bought the same one again and have no complaints whatsoever - great product especially for the price.

Overall a good basic microwave. I don’t use microwaves much but am replacing appliances and glad it has the look I want to replace the 18 year old white one that came with the house. The fan seems to work well which I use the most. My only gripe was that it took 2+ months for it arrive to Best Buy. I picked it up from the store. Couple YouTube videos on how to install and some butterfly bits from Harbor Freight and it was installed. Industry wide I wish they would get rid of the stupid paper templates for the drill holes and give even a thin cardboard cutout. Now that’s it’s installed time to find an over.

Great microwave oven easy to use and looks wonderful in my kitchen.

Perfect price and works perfect and fits perfect!!!

Good microwave for the money. Fit perfectly and was easy to pick up at the store.

Works amazing this one was a great choice easy to use

Samsung and Best Buy both failed to address a clear product quality issue. I purchased this microwave as part of a bundle from Best Buy. The handle appears to be metal in the photos and description, but upon delivery I discovered it is actually made of very thin plastic. After only three months of normal use, the handle began to crack and loosen. By seven months, the bottom portion broke, and by one year the entire handle detached completely. I contacted both Best Buy and Samsung for support, but each stated there was nothing they could do other than charge me for service or repairs. When I asked whether they stood behind products that fail within a year of normal use, both claimed that their products are designed, manufactured, and sold to last well beyond the warranty period. My experience clearly contradicts that claim. This is disappointing from both the manufacturer and the retailer. Buyers should be aware of this quality issue before purchasing.

This samsung microwave was a purchased during a black friday sales event. Great price but cooking ventational doesn’t work well at all. No suction power under the hint even when placed on high. Tested it with a single piece of paper and it wont stay. Additionally, in store pick-up and customer service was really an horrible experience. Buyers beware of Faulty units and lousy customer service.

Excellent product still working great after 2 years

The door handle is plastic and cheap. The door closure and opening requires a lot of force. When closing the door, it is loud because of the stiff door mechanism

Had an old samsung microwave that need to be replaced. This one worked perfect. We were able to use the mounting bracket from the old microwave and didnt have to cut any new holes for vents or screws. This microwave has quieter fans and runs quiter than the last. The stainless looks very good with all the other stainless appliances in our kitchen.