Customer Ratings & Reviews
- Model:
- MS19M8020TG
- SKU:
- 5887117
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Countertop Microwave's attractive design and convenient size as significant advantages, frequently praising its ease of use and sleek appearance. However, a considerable number of users have voiced concerns about the microwave's noise level during operation. Some also reported issues with the door's functionality and ease of opening.
This summary was generated by AI based on customer reviews.
Quality appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid functionality, I like the fingerprint resistance. Samsung does well.
I would recommend this to a friend- Pros mentioned:Size
Perfect size model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to install behind a cabinet door. Perfect fit.
I would recommend this to a friend - Cons mentioned:Noise level
nice appearance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the stainless steel first and it was broken and went to exchange and I could only get black stainless if I wanted the same one. It looks nice on the outside but is really noisy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! This link (https://bit.ly/2ZZMK4b) has some great information about the noises you may hear from the microwave and what causes them. ^Jecca
- Pros mentioned:Size
Built in look
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the trim kit to fit on my newly built island- looks so nice as it is built in. The only one I could find that would fit the dimensions of the cutout. Def would recommend!
I would recommend this to a friend - Pros mentioned:Size
Works Great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, and large enough for bowls to be covered up
I would recommend this to a friend - Pros mentioned:Size
Does great though
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome microwave, feels huge compared to our old one and matches all the other appliances!!
I would recommend this to a friend Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Was a little bigger than originally thought but works awesome
I would recommend this to a friendSamsung!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Install was good too. Love Samsung products
I would recommend this to a friendIt’s a microwave?!?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure how to review a microwave it works but the only downside is that there is no quick start button usually in microwave has a 30 sec. you can press to start this one you have to press the 30 seconds and then press start no biggie. I only bought it because I needed a built in.
I would recommend this to a friend- Pros mentioned:LooksCons mentioned:Noise level
Looks good but why so noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for it's great looks, it works fine but after 30 secs it makes a gets very loud until you pass 1 min. A bit embarrassing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shyazam,
Thank you for sharing your experience with our microwave. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are experiencing noisiness in your microwave. Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause of concern. Food and other material in the microwave are typically the sounds you're hearing.
This guide covers the most common sounds and why they happen.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144241900
^Mila
- Pros mentioned:Size
Big and Hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is big enough to heat/warm your big serving plates. You can use or turn off the turn table. A good choice for the price. Lots better than the smaller and cheaper ones on the market.
I would recommend this to a friend Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works perfectly. No issues with installation of the trim kit that was also purchased.
I would recommend this to a friend- Cons mentioned:Door
Samsung Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. The boor button sticks half of the time. If you slam the door the button will pop back out but you cant close the door until the button pops out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand that this experience with your microwave is different from what you anticipated. Let's help you.
We would love to speak to you directly about the options we can provide. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146969746) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Size
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. The inside of the microwave is much bigger that I expected. I love the look of the exterior of the microwave. Looks very sleek and high end.
I would recommend this to a friend - Pros mentioned:Size
Ms.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it over two years ago and I am very happy with it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the microwave. Easy to use, and nice features. Love that it matches all my other appliances.
I would recommend this to a friend - Pros mentioned:Design
Really nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was small because it was 1.9cc! but don't be totally surprised! good job Samsung! and impeccable design.
I would recommend this to a friend Excellent Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave and Installation of trim kit were completed excellent. Installers were prompt and professional.
I would recommend this to a friendQuality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well with the built in trim kit. We have it installed under the counter.
I would recommend this to a friend- Pros mentioned:Looks
Nice microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks very nice. Purchased based on the available cabinet trim option. I haven't installed that yet.
I would recommend this to a friend
