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Customer Ratings & Reviews

Your price for this item is $225.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 201 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.6 out of 5 stars

  • Value

    Rating 2.7 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the 2.1 Cu. Ft. Grilling Over-the-Range Microwave with Sensor Cooking for its grilling capabilities, ease of use, and numerous features. Many appreciate the microwave's size, design, and sleek appearance, while some note the fan can be noisy and that the quality could be improved. The user manual also received some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 201 reviews
  • Rated 4 out of 5 stars

    Good Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on this model for the optional grilling, and overall quality. I like the look, and was looking for more than a basic model for the new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good so far. But the timer function is not changeable wth sound.sounds the same as our Samsung oven, plus stops beeping too soon without any reminder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is gorgeous. Works well. Difficult to clean but that is not a big deal. I would recommend that product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity. I wish it had a soften/melt feature. Have not used grill yet. Attractive in my kitchen - lots of compliments from friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microwave and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as an open box but it had a huge dent in the side when we got it home. Returned the open box item and Best Buy replaced it with a brand new microwave at a reduced price lower than what I paid for the open box item. Microwave works great and customer service got us a great deal on the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 2.1 Cu. Ft. microwave is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking is good, but it takes getting used to. The +30 feature is useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great-looking microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great-looking microwave! The microwave fits perfectly in my kitchen it is very stylish and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has two systems, and my favorite part is the old style cooker, and it microwaves. you cook either way. better to use the heater in there, it can roast it really works great! fan is reversible for whatever system you have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung you disappointed me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Had to have the electronic panel replaced (les than a year after I purchased it) because the number 7 would randomly pop on the screen. 2 years later, now the same thing is happening with the new panel. Not only did the 7 randomly pop on the screen like with the old panel, the vent randomly turned on at the highest setting! Scared the living poop out of my 9 year old. I had a warranty on it but I am pretty sure the warranty will not cover another panel replacement. I was a Samsung fan - not any more. I now have to buy another microwave and it certainly will not be a Samsung.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave came damaged twice very poorly made. Other then that works ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great features if it fits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted the power grill feature of this microwave. Unfortunately, because the hinge openers outward, i can't open the door after it was installed as there is a wall beside it and the hinge hits that when opening. They should design the hinges to be hidden to make it work with smaller kitchens with and peopl in my situation,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Microwave Model #ME21K7010DS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been loyal fans of all Samsung products for years. However, we have had little success with microwaves. This one has put us down like the past three, either after or just before the warranty expires. This time we are going to go with a whirlpool microwave. We also purchased a Samsung dishwasher that never cleaned the dishes properly. However, our stove and refrigerator have done fine. We've had them for about 5 years. In the future, we will stay away from the smaller kitchen appliances. Samsung customer service has been terrible also. My warranties have always been honored by best buy when applicable. If I have to deal with Samsung, I just take the loss. I have learned that Samsung will be happy to send you a technician of their choice, at your expense. I just hire my own and cut my losses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has every function you think of. Really like the display being on the bottom. Good reach for kids. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill and microwave combines two appliances. Great space saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    microwave and light broil grill in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slight concern about digital panel settings but overall works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave! Haven't had a chance to grill yet but everything else is great. The exhaust fan is way better than our old vent hood. Easy install if you have cabinets above the range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Microwave. Still learning to use the grilling feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice and easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Over the Range Microwave is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave BUT.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Microwave, has a ton of options but it might not be for everyone, this thing has a ton of options and it might confuse some people that don't like buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic. Much more than a microwave. I use it instead of a toaster oven and it crisps the food right before its done. Its like having a second oven.

    I would recommend this to a friend