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Customer reviews

Rating 4.5 out of 5 stars with 559 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 560 reviews
  • Rated 5 out of 5 stars

    Awesome washer & dryer!

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    Posted .
    Owned for 1 month when reviewed.

    Definitely more than I expected! Price point was right on even though I got it on sale but at this point I would pay the full price knowing how great this product is. I highly recommend this washer and dryer to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suggestion for upgrade.

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    Posted .
    Owned for 3 weeks when reviewed.

    Samsung washer model: WA40A3005AW/A4. Disappointed that water level cannot be controlled except for preset values. In order to SAVE water, the fill level should strictly depend on the wash load weight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay new

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    Posted .
    Owned for 1 week when reviewed.

    Been over 20 years since we had new units. Thesr fit through our small 30 inch door opening. Deep tub for bigger loads.mamy options for wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    Owned for 1 month when reviewed.

    This washing machine works great, and can even wash large bedding. Delicery to my home was quick and painless. I would recommend to anyone on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality

    Rated 5 out of 5 stars

    Samsung Simple and Basic

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    Posted .
    Owned for 1 week when reviewed.

    I have only had my machine for two weeks, but it has functioned well, thus far. It is a very basic machine, and truthfully it was my 3rd choice. My other two picks were also Samsung machines, but they were on backorder for at least 6 weeks. I just didn't want to be without a washer for that long. My priority was to have an agitator, which is why I chose this model. My last machine was a Maytag and only lasted for 5 years before the computer component went out. I had to pay $85 for a technician to tell me the parts would be $700 and were on backorder. My Maytag did not have an agitator and I swore the clothes never came out as clean. In fact, I would sometimes come across deodorant that never washed out. This machine has a smaller capacity in comparison to my Maytag, but it's not that noticeable. The exterior is very similar in size to what I had before. I never pack my washer to the brim anyway. So, in conclusion, I found myself reverting back to a simple machine with fewer features and an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Quiet

    Rated 5 out of 5 stars

    Good value

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    Posted .
    Owned for 1 month when reviewed.

    Works great very quiet nice to be able to wash more clothes at once,it was a good price and good value

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Quality care

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    Posted .
    Owned for 1 month when reviewed.

    Quiet efficient and great quality I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T WASTE YOUR MONEY!!!

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    Posted .
    Owned for 9 months when reviewed.

    To be fair, I waited until I had used the machine for some time and here is the result. Do not waste your money. This machine is riddled with issues, such as clothes get tied up around the agitator. Also, there are times where I have had to actual jiggle the lid to make the water start running into the machine, the setting levels are horrible, after consistent or high activity of using the machine, it will run heat and refuse to work, putting detergent into the machine prior to starting the washing process begins, the machine will spin the detergent out, therefore you have to start the wash, wait for the water to start, pausing the machine and then put you detergent in. Frankly, there is more bad news to report; however, I simply do not have enough space to do so. Quite disappointed in this product. Therefore, I cannot recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loveeee

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    Posted .
    Owned for 1 week when reviewed.

    Love it !!!! Best purchase I ever made! Got it for a good price also

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good washer, efficient and silent

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    Posted .
    Owned for 2 weeks when reviewed.

    Good buy at a good price! Silent and efficient, big inside.

    I would recommend this to a friend
  • Pros mentioned:
    Cycle options

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    Owned for 1 week when reviewed.

    Great size and fit! I haven’t had to rewatch any of my clothes! Also the variety of cycles is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent and Efficient

    Posted .

    This washer turned out better than I had hoped for.  It's equipped with various settings to facilitate our different loads (small, large, delicate, etc.) It makes ways less noise than my last washer. The noise is faint even when in close proximity. Washer allows you to drop in last minute items even after load was started (you will have to give it a few seconds to unlock though). Most of its features are straightforward. Comes with a safety lock which is a great added layer of protection for when kids are around. Washer does a great job in ensuring there isn't excess water in loads which makes drying much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer - Learn new ways of operation

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    Posted .
    Owned for 3 weeks when reviewed.

    So far I like the machine a lot. It does a great job of agitating the clothes. I've learned I need the second setting on the water level area to be sure my small loads have enough water. I also learned that I like a second rinse, so I set the machine on a second rinse. I am amazed at how deep the tub is. Sometimes I do a double bend to reach all the clothes. : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    Owned for 1 month when reviewed.

    So far we have been very please with the performance of our new Samsung washer. It cleans and spins very thoroughly. The only thing I really miss (since we don't have a sink in our laundry area) is not having a spray feature that I can use to instantly wash the soap off my fingertips or dilute the fabric softener. Oops! gotta go, now. The washer is playing my tune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    Owned for 5 months when reviewed.

    I love this washer machine. You don’t need to add so much soap. The instruction book Gives the breakdown of how to really take care of the machine so it can last long. I love how it lets you know when it needs to self clean. It also has a cute music that rings when the laundry is done. It also feels like the clothes are dried so it doesn’t take extra time in the dryer. Plus there is no need for slamming because the top closes with ease. It’s also very quiet. Sometimes I forget I’m even doing laundry until I hear the music letting me know it’s done which is not super loud neither.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, great delivery service.

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    Posted .
    Owned for 3 weeks when reviewed.

    Great machine. Big load, easy to operate. Seems sturdy and well made. Delivery was great and I was able to hook it up with no problem. The only thing I wish it had was the ability to save our common wash setting. You know like auto water level, eco warm and medium load, something like that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of new Samsung - 4.0 cu. ft

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    Posted .
    Owned for 2 weeks when reviewed.

    We have used the dishwasher only about two times. It seems to wash thoroughly and we like it. It was a reasonable price and we hope it will continue to do a good job and last a long time. The lid stays shut while it is operating, but we do not have any small children who would benefit from that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good working lite weight lid

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    Posted .
    Owned for 1 month when reviewed.

    The biggest thing we needed was a light weight lid and this one is perfect for that. As it turns out it seems to cycle differently than what we were used to but this ones seems to spin more water out of the clothes than the old washer and must be saving us on dryer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    Owned for 3 weeks when reviewed.

    Great workers! I appreciate that they called to let me know when they’d be there. I have order many items from bestbuy. This the first time that I had next day delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent space saver washer machine

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    Posted .
    Owned for 1 month when reviewed.

    Awesome machine works exactly how I need it too. The little melody tone is makes to let you know that your wash cycle has completed was an added bonus that I did not expect but overall I highly recommend this product

    I would recommend this to a friend

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