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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 48" Class S90D Series OLED 4K UHD Smart Tizen TV (2024) highly for its exceptional picture quality, including deep blacks and vibrant colors, making it excellent for gaming. The ease of setup and user-friendliness are also frequently praised. However, some users expressed frustration with the remote control's design. Overall, the positive feedback on picture quality and gaming performance outweighs the negative comments about the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-193 of 193 reviews
  • Rated 5 out of 5 stars

    Samsung SD90 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy electronics from Best Buy and always satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased, although it sits lower than my old tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Warranty Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was damaged in shipping. Best Buy sent a service technician to my home very quickly, however resolution on correction/compensation for the damage has not been accomplished and it has been a month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlanR,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Good TV in less bright room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a bedroom where lighting is not a concern it's a very good TV for late night viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sellers nice attention good attitude good eve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and enjoy i loved this tv recommend this brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Switch to a Sony bravía 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture for a new current model. Had to replaced

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Xboxtv,

      We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    tv is just ok - the remote sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is very slow to react to the remote, any remote. tv also freezes and won't turn on or off and requires that it be unplugged and plugged back in. avoid

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PeterS,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Cheaply poorly made with high cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing good about it is the screen that they used from lg technology. The panels and software are horrible cheaply made will break bug out pixels popping. stick with lg or sony for high end tvs

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BrettNobob,

      Thank you for sharing your thoughts on the S90D - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performance unacceptable = waiting for Samsung repairman to help with the problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      IdaC,

      We appreciate your review of Samsung’s S90D TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Total Disapointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box. Did not light up. I heard it chiming from button presses on the remote. Black screen. I am fond of Samsung products but this scares me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ReyBarr13,

      We appreciate you sharing your experience with Samsung's S90D TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. It’s everything I was hoping for. I would recommend it to anyone looking for a great tv.

    I would recommend this to a friend