Customer Ratings & Reviews
- Model:
- QN48S90DAEXZA
- |
- SKU:
- 6578062
Customer reviews
Rating 4.7 out of 5 stars with 193 reviews
(193 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 48" Class S90D Series OLED 4K UHD Smart Tizen TV (2024) highly for its exceptional picture quality, including deep blacks and vibrant colors, making it excellent for gaming. The ease of setup and user-friendliness are also frequently praised. However, some users expressed frustration with the remote control's design. Overall, the positive feedback on picture quality and gaming performance outweighs the negative comments about the remote.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung SD90 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy electronics from Best Buy and always satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased, although it sits lower than my old tv.
I would recommend this to a friendRated 3 out of 5 stars
Best Buy Warranty Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was damaged in shipping. Best Buy sent a service technician to my home very quickly, however resolution on correction/compensation for the damage has not been accomplished and it has been a month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlanR,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
Good TV in less bright room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in a bedroom where lighting is not a concern it's a very good TV for late night viewing
I would recommend this to a friendRated 5 out of 5 stars
Samsung OLED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! We are very happy with our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sellers nice attention good attitude good eve
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and enjoy i loved this tv recommend this brand
I would recommend this to a friendRated 2 out of 5 stars
Switch to a Sony bravía 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best picture for a new current model. Had to replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Xboxtv,
We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
tv is just ok - the remote sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is very slow to react to the remote, any remote. tv also freezes and won't turn on or off and requires that it be unplugged and plugged back in. avoid
No, I would not recommend this to a friendBrand response from Samsung
Posted .PeterS,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Cheaply poorly made with high cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about it is the screen that they used from lg technology. The panels and software are horrible cheaply made will break bug out pixels popping. stick with lg or sony for high end tvs
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrettNobob,
Thank you for sharing your thoughts on the S90D - we'll be sure to pass this along to our design teams.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.performance unacceptable = waiting for Samsung repairman to help with the problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IdaC,
We appreciate your review of Samsung’s S90D TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Total Disapointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box. Did not light up. I heard it chiming from button presses on the remote. Black screen. I am fond of Samsung products but this scares me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ReyBarr13,
We appreciate you sharing your experience with Samsung's S90D TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv. It’s everything I was hoping for. I would recommend it to anyone looking for a great tv.
I would recommend this to a friend





















