Customer Ratings & Reviews
- Model:
- QN50QN90BAFXZA
- |
- SKU:
- 6502218
Customer reviews
Rating 4.7 out of 5 stars with 121 reviews
(121 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality of the 50” Class QN90B Neo QLED 4K Smart Tizen TV, praising its clarity and detail. The TV's brightness is also a key selling point, with customers noting that it surpasses OLED TVs in this aspect. While the remote control has received some criticism, the overall design and easy setup process have been well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture with shArp sound and clear picture. On a rotating stand which works perfect.
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Crisp and clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and bright tv. Strained my eyes a little though.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta picture, best tv i have owned and id buy it again
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever owned and is great for gaming.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and it's one the best TV o purchased. Or as a recommendation by Samsung and very happy with their recommendation.
I would recommend this to a friendRated 5 out of 5 stars
Awesome quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband to use as a computer monitor for his music composition/recording program. It is awesome! He loves the color quality, the clarity, and the overall look of the TV.
I would recommend this to a friendRated 5 out of 5 stars
Excellent 50 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and definition. I am very happy with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 50” Class QN90B Neo QLED 4K Smart Tizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new television. It has all the qualities I looked for.
I would recommend this to a friendRated 5 out of 5 stars
Samsung QN90B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very pleased with this tv. Still learning some of its features.
I would recommend this to a friendRated 5 out of 5 stars
sony t v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great t v every think it was said to be color great getting good service .
I would recommend this to a friendRated 5 out of 5 stars
reuel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv and excellent installation by the Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, almost a year with the tv with no problem at all
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung tv's have always been great for me,love Samsung
I would recommend this to a friendRated 4 out of 5 stars
Samsung Neo QLED 4K Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and ease of navigation. Additionally, the use of voice command is an extra bonus!
I would recommend this to a friendRated 2 out of 5 stars
Stops working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the TV worked, it was great. However, I only had the TV for 10 days before it completely stopped working. Thought Samsung would be quick on repairing the TV but two weeks later and I still have an unusable TV. If you buy this TV and experience this problem. Return it asap. That or avoid this TV till Samsung has fixed all the problems. With the lack of help on this, I can't give this TV a 5/5.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ashley89,
It's unfortunate to hear of the issues you've experienced with Samsung's QN90B TV. So that we can best assist with this, please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this tv was going to be something great, but ended up mediocre at best. The picture is no better quality than lesser models. The menu is far from user friendly. It also does not work well with my soundbar. Not to mention the new remotes are absolute crap. Don't waste your money. Will be returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sparky,
Thank you for sharing your thoughts on the picture quality of your QN90B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the QN90B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the QN90B TV under Samsung Neo QLED 4K > B Model Lineup to download the guides you would like.
The e-Manual and Remote Control Guide are both also embedded into the TV itself under Menu > Settings > Support.
So we can better understand the soundbar connection problems you are experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We're looking forward to hearing from you.
~ Samsung Specialist
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am EXTREMELY disappointed in the picture quality of this tv. I’ve bought many HD tvs over the years and this one is a big disappointment. Inner packaging was disposed of so can’t return it. I paid a lot for this. Maybe I just got a dud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Clarke,
Thank you for sharing your thoughts on the picture quality of your QN90B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new 50” TV. Replaced an old 50” plasma RV that was much heavier and bigger. So happy with my purchase - picture is very bright.
I would recommend this to a friend Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV and well used during this World Cup season!
I would recommend this to a friendRated 1 out of 5 stars
Samsung QN90B Neo QLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently switched to Streaming TV service. Very unhappy with this purchase and should have returned it when i could have. Samsung customer service not helpful at all. Older tv's with Firesticks are outperforming this poorly performing tv.
No, I would not recommend this to a friend





































