Customer Ratings & Reviews
- Model:
- GSRF LC27G75TQSNXZA
- SKU:
- 6416479
to a friend
- Cons mentioned:Damaged packaging, Replacement difficulty
Geek squad referbished is horrid with shipping box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recived my package a couple days after assumed delivery date just for me to see that it is halfassed packaged in a box just knowing it would be broken somewhere opened it and the corner plastic on the monitor is cracked and in pieces in the box, of course call best buy and only get told that i either can pay the cost for a brand new one (extra $500 dollars spent) or wait months for a replacement that i would never know when it would be available again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on your new Samsung monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Missing power cable
Bad Experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Geek Squad Certified monitor from Best Buy, and it arrived without a power cable, which is unacceptable. If these items are truly "rigorously tested," as advertised, missing essential components like a power cable should never happen. Refused to send me a power cable. Be weary of "geek squad certified"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Refresh rate, Resolution
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice resolution with high refresh rate it’s really cool
I would recommend this to a friend
