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Customer Ratings & Reviews

Samsung - SmartThings Home Monitoring Kit - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 125 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 34 Reviews
  • Rating: 4 out of 5 stars

    Nice package

    Posted
    AvidGamerPro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this as a bundle when i bought a new Galaxy phone and really didn't think i would use it but i decided to try it out and so far so good.. nice way to start to turn your home into a smart home and pretty cool to monitor and control things from your phone.. Things of the future.. only been using it for about a month but been smooth since.. keep in mind, the hub that controls everything advertises to have a battery back up which it does BUT if the power goes out most likely your wifi will go out as well and you have to have wifi to keep the products connected so having a battery backed up hub is pointless unless you somehow have a wifi connection that is not affected by a power outtage.. just something to keep in mind..

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy home automation

    Posted
    Mtloafer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have integrated all my major light switches, door sensors, and synced it up with the Several Alexa’s. It works very well. The only complaint I have, is it not able to do some of the timed things I would like it to do without creating several other “routines “ that sometimes work well, & other times seem to not work. Also, the security portion is good for seeing what is going on, but does not work to arm and disarm the way I have “tried” to program it. Every morning when my son leaves for work, it is supposed to arm, but it also alarms because he opened the door to leave. Maybe it’s me? Just seems a little buggy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup- needs speaker or siren

    Posted
    GaryD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Setup was easy enough and it works well but I'm having a hard time finding suitable options for a speaker or siren so it can announce intrusions other than through my phone. I recently switched my network and having the hub was great. Everything through the hub was automatically on the network. Other older devices such as outlets that did not require a hub had to be connected to the new network one by one which was a pain.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Home security product

    Posted
    Technocrat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this samsung smartthings for my home as a blackfriday deal. It was easy install with the app. Everything was OK for two weeks. Third week motion sensor and the door sensors failed. Tried all the suggestions found online, nothing worked. Finally spoke to the Tech guy, he suggested, whenever this happens, go to app and use Add a thing to reconnect the sensor to the hub, I did it worked, no problem since then.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Hub works great as does the App.

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I installed the item with both the provided devises and other compatible devices. The only problem i have experienced is with the provided Motion and water sensors. They keep loosing connection and say "Unavailable" and have to be reinstalled. I do not experience this problem with other brands of compatible devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid starter kit

    Posted
    Blint
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had this kit for a few weeks. Setup was extremely easy and the user interface is easy to manage. I am knocking one star because I have had a few disconnects. My back door sensor (that is 20 feet away from hub) keeps disconnecting.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product so far

    Posted
    Mukul
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall good product and works well but motion sensor battery dropped to 90% after a week's use. Will continue to monitor the battery. other brands sell these sensors for much lesser and if their batteries last longer this product may not be worth the price

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works pretty well

    Posted
    MrTman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the smart home system works pretty well. I like it so far compared to my previous home monitoring system especially the fact that its compatible with numerous non Samsung devices. I am Still exploring the many opportunities it offers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for the Samsung phone users

    Posted
    Trabo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product works seamlessly with the software provided with Samsung phones. It allows you to monitor two entry ways, controls a single plug, and includes a motion detector. Great for starting a home monitoring system from scratch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool but not essential...

    Posted
    tjd5014
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’m not going to tell you not to buy this product. Building an IoT home is a guilty pleasure or mine. A nice addition to my lineup, the packaged devices are easily connected, and provide a peace of mind knowing that my home is secure.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice automation starter kit

    Posted
    HBHendo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really enjoy my new home automation. There are so many “things” you can add. The only reason that I didn’t give e this 5 stars is because several of my “things” lose connection with the base station.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good device

    Posted
    Suave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The device is pretty good. You get a bunch of different smart things and you can them as smart plugs or monitoring devices. And connect all of it with your phone

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    NO monthly fees here!

    Posted
    RangerDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This home monitoring kit is a great start to self home security monitoring. So far so good works great with my S8 I added a camera and the best part no monthly fees.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent system

    Posted
    Muneco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great system once it’s up and running. No reset if error when registering. You have to call them at Samsung and have them do it remotely.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Hassle Free Start up Kit

    Posted
    Aria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Decent starter kit for home automation. Blends seamlessly with google home opening more areas for automation via wifi plugs and philips hue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This expands your IoT capability

    Posted
    mikiss528
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is must have item to expand your smart home system. This will give you base of smart home system and you can add more stuff as you want.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy install

    Posted
    06JG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Samsung SmartThings items are easy to install and program is user-friendly. The only con is that sometimes they drop out.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Home Monitoring Kit

    Posted
    jmendez32
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great product for home monitoring without having to pay a monthly fee!!! Fast to hookup on your own and easy to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Arlo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Has enough functionality to make it adaptable for both automation and security. It does sometimes have a lag time

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Basic home security

    Posted
    Rythem
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is very basic home security setup but a very good start to a home automation. Setup is easy

    I would recommend this to a friend