Customer Ratings & Reviews

Bought the hub because of research this hub kept coming up as the best of the bunch and most versatile with non-Samsung devices. Combined with Google Home it's pretty nice. Just wish there were more camera's that were available.

When Wink changed their business model to a monthly subscription I converted to the Samsung SmartThings hub. Works well. Easy to program and it is more flexible than the Wink was.

I use this to connect most of my home automation products.. wish it was able to connect to EVERYTHING, so only have a few things to setup using other apps. So far it’s been good to setup some switches and other things I have purchased.

I use the Samsung Hub to control my smart outlets and my ecobee 3 lite thermostat. I was surprised to find out I can even use it when I'm not connected to my wifi. It works well and controlling it with the smartthings app is very convenient.

I always wanted to be able to control my lights with my phone the Google systems were too expensive so this is a nice alternative compatible with many light bulbs.

Great range and support for the peripherals I use ranging from lighting, outlets and blinds. The interface is intative and easy to migrate from the other platform. Thrilled with the outcome and highly recommend it.

I added some home automation to my house. Before I had another brand and it was laggy etc. in my new house I did smartthings. This hub responds quickly. When I hit the device on the app it responds right away. Would buy again.

Bought this for my sister, who had to move to an unfamiliar city. The Geek Squad set it up and has worked flawlessly since. She can see her apartment from her phone while she's away. Reasonable price as well.

Great, new technology for having a smart home. There are few competitive systems. The hub was easy to set up. Even the Samsung SmartThings devices where almost impossible to connect to the hub. I almost packaged the entire thing up and returned it, had I not spent so much time and money trying to get it to work. When everything worked, it's great. As things get off-line, it's not worth the work to get the system back in working order. I'm not convinced that other manufacturer systems are better. Checked 'would recommend' because there wasn't a 'might' option.

We have two of these - one in each home. Water sensors connect fine, however we do lose connectivity at times with our Schlage lock. Likely the lock not the hub itself.

We got this to replace a different brand that was dropping the service. I love most of the features. I'm not a fan of the way the app works. I've learned to get along with it though.

I had several Z wave devices from different manufacturers in my home, and I was looking for a good hub to consolidate them into one app. I’m a bit of a techie, so setting up and pairing items to the SmartThings hub was quite easy. The App requires you to create a free Samsung account, and it’s very user friendly. The best part is that it works with Google Home, so it makes controlling all of my devices much easier. If I’m away from my cellphone, I can just tell the speaker to turn on my lights or to set the thermostat to a certain temperature.

Easy to set up and add to Older app works great Need to work the bugs out of the newer app keeps saying sensors missing but when I go to older app all sensors and items are connected and working

Bought this to connect my zwave products to my amazon echo. Works great and has no connectivity issues. Was easy to setup and took me 5 mins to get done with the setup.

Same functions as previous model minus the optional backup batteries. Have tons of lights and other devices connected. No issues so far.

For everything I needed, it works great. Door locks, video doorbell, thermostats, and other lights and TV it keeps it all in one place to easily control while you're away from home or too lazy to get out of bed... i meant sick in bed.

This brings my whole house together finally! It completely automated my whole home. After buying the additional sensors which I recommend they’re completely customizable. Every setting is up to u. And I love it!

Initial setup was tricky. Had to factory reset several times. But after that minor hiccup it has need working smooth. No connection drops. I am mainly using it with Samsung water leak sensor in basement.

Works excellent. I switched from Wink because wink started charging for their service. This works flawlessly with all my smart devices. In many cases the interface is much better to use too. Thanks Samsung.

Replaced my Wink hub with this one. Easy to setup. The software interface could be better. Hopefully Samsung will improve it in the next firmware upgrade.