Customer Ratings & Reviews
- Model:
- MU-PC500T/AM
- |
- SKU:
- 6408296
Customer reviews
Rating 4.8 out of 5 stars with 1002 reviews
(1,002 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the T7 500GB External USB 3.2 Gen 2 Portable SSD's ease of use, convenient size, and ample storage capacity. Many appreciate its reasonable price, especially when purchased on sale. The included USB adapters and security features are also frequently praised. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability, Speed
Rated 5 out of 5 stars
So Fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxing the Samsung Portable SSD T7 was a breeze. There's the actual storage device that is thin and smaller than my hand, 2 cords that can connect C to C and C to A. I thought maybe it needed charged before hand so I plugged it in. I couldnt find in the quick start quide if it needed to be or not. When I plugged the C cord into my Android phone, a tab dropped down to connect my files. It brings you to all the files in your device that you want to transfer. There are also other files already preloaded on the Portable SSD that is useful as well. It tells you how to make a password to protect your items, an app you can download, and a how to use the device. This SSD T7 is seriously the easiest thing to use!!! I transfered over 4000 pictures and videos in under 5min. This would be such a time saver for important work documents!! There is a 3 year warranty on it as well. Also drop resistant up to 2 meters! I do wish it came with a case however. I'd hate for the port to get damaged somehow. The Samsung SSD T7 is compatible with Windows, Mac, Android.
I would recommend this to a friend - Pros mentioned:Size, Speed
Rated 5 out of 5 stars
Amazing device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung portable SSD T7 500 GB memory device is amazing. I love the password security feature which puts me at ease with the sensitive information that I like to keep on the drive. The small card size design is amazing and it doesnt heat up making it optimal for long sessions. The device loads fast and the file transfers are extremely fast. Having connectivity via usb-c and usb-a makes this perfect for moving information between my two computers. The blue color is also an amazing look.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not suggest this drive to anyone been trying for awhile to get any performance out of it bought it aug last year and right out the box didn’t perform near to anything they said it would did tons of trouble shooting and nothing reads at 42 and writes at 18 what a piece of junk never buying a Samsung anything just a money sink.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jaybee:
Thank you for sharing your experience with the performance speeds.
The maximum transfer speed that can be achieved by the T7 is 1,050MB/s on a PC that supports USB 3.2 Gen2, UASP mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred. Please look to the details below for possible causes (and solutions) if you think your T7 is under performing.
Scenario 1 (PC Environment)
Your PC's USB Type C Port must support USB 3.2 Gen 2 (10Gbps) in order to fully utilize the speed of the T7. USB 3.0 Gen.1, USB 3.1 Gen 1. USB 3.2 Gen.1 are restricted to 5Gbs speeds any may be the bottleneck to the performance of your T7 .
Scenario 2 (Cable)
Using other cables besides the enclosed cable that comes with the T7 may cause performance degradation. Due to the varying internal resistance and maximum allowable current of other the cable types that does not come officially with the T7.
Scenario 3 (Dynamic Thermal Guard, DTG)
The T7 is designed to activate the DTG (Dynamic Thermal Guard) when the product reaches a its threshold temperature due to prolonged data transfers and usage. The smartly activated DTG function prevents the product from overheating and automatically slows down providing it a cool off period. The DTG technology enhances safety and reliability by preventing the product from reaching an excessively high temperature.
Should you need further assistance, please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Memory
- Pros mentioned:Portability, Size, Speed
Rated 5 out of 5 stars
Great build Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small, compact, speedy, quick access storage. I was looking for a external drive to take on the go and this was it. Read and write speeds are on par for usb 3.2 drives. Very durable contruction.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Portability, Size
Rated 5 out of 5 stars
Fast, sleek, secure an amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size and look of it are amazing. It's portable and simple to use too. The setup was quick and fast. The file transfer was quicker than I expected. Password security is comforting. The feature I liked is its compatible with mac, windows, and android. Overall its a good device that comes in handy.
I would recommend this to a friendBrand response from Samsung
Posted .Rukkunudeen:
Thanks for purchasing the Samsung T7 Portable SSD. I'm glad to see you are happy with the experience. Whether you're storing critical business documents, games, or movies, the Portable SSD T7 Touch gives you speed and security in a palm-sized package.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat:  https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions.
Thank you for choosing Samsung!
~ Samsung Memory
- Pros mentioned:Size, Speed
Rated 5 out of 5 stars
Best external drive I have ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about this drive is, as long you as connect via a modern USB interface, 3.1 Gen2+ preferably, it is an amazingly fast external drive. It is won't be as fast your directly connected sata 3 or NVME M.2 drives, but it is a lot faster than a HDD for sure. Doing a transfer test from this drive to a WD Blue 7200 RPM, the HDD was saturated, ie 100%, and the T7 was as about 30% utilization. Its GB to dollar ratio is a bit high, but its physical size (its tiny) and convenience are worth it I think. Additional: It comes with two cable connectors. Type A to type C, and type C to type C. It comes with some encryption software as well. I did not explore it. It is of no use to me. It comes with no case. So you would need one of those.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Portability, Storage capacity
Rated 5 out of 5 stars
Great storage
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hold everything I need it to hold for my games on my laptop that didn't come with much storage easy to take with me and play games with friends on there PCs
I would recommend this to a friend - Pros mentioned:Portability, Size, Speed
Rated 5 out of 5 stars
Super fast
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SSS is perfect size. Nice and slim can fit in your pocket. Supper fast as well
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Fast and slim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very fast, looks great and is slim. No problems just plugging in and using it right away. This is my second one and like it a lot
I would recommend this to a friend - Pros mentioned:Size, Speed, Storage capacity
Rated 5 out of 5 stars
Fantastic external drive!!!!!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to use with my new PS5. Great purchase!!!!!! Smoking fast, plenty of storage space, very small and not noticeable, and it looks cool. if you're looking for a SSD external drive this baby is great!!!!!
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Very Fast!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very good. Any problem after a long time. Very fast!
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Samsung-T7 500GB External SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My portable 500GB SSD work really good. Very fast and never had a problem with the saving and retrieving data. Very satisfied with the product and you cannot beat the price with this one, a total good buy!
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Super fast external media!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little portable drive, super fast, light, small. You can easily pack it in a bag or toss it in your pocket.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great portable drive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking for a good portable SSD this is amazing. The speed is even slightly faster than sata connection and it included booth USB-c to USB-C and USB-c to USB-A just in case. I am not giving it 5 starts cause you have to configure windows a bit if you don't want it disconnecting every 6 to 8 minutes (Which is annoying if you are downloading something). Once I change the settings it had work great unless you make it do much work (such as downloading a game and playing a game from it too, it seems to disconnect during that).
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friendBrand response from Samsung
Posted .Daknight:
I am very sorry for the disconnection issues you have encountered with your Samsung T7 Portable SSD. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
You can reach us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat:  https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Samsung t7 external hard drive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hard drive is awesome. Easy connection to my computer with fast speed. Easy to throw in a carry on.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good ssd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent SSD I have used it for about 2 years now and it's still going strong
I would recommend this to a friend - Pros mentioned:Portability, Speed, Storage capacity
Rated 5 out of 5 stars
Sleek design and fast transfer rate.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD has a speedy transfer rate. It's cable of moving content from your system directly on to it's format with little effort. I keep all of my pictures and there's still plenty of room. The look is sleek, it's quite small so you can place this in your pockets and the overall weight is light. I would recommend this product for storing all of your information without the use of something huge and too heavy to lug around.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim profile drive. Great capacity. The blue color makes it stand out in my laptop bag and on my desk. Very reluable
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Size, Speed
Rated 5 out of 5 stars
Great upgrade for VMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using a WD 2TB HDD external drive. Unfortunately, my VMs were starting to load extremely painfully slow. Load times would be anywhere up to an hour or maybe more depending on how slow or fast the HDD wanted to go at USB 3.0 speeds. Upgraded to the T7 just to have faster response times, and so far it has delivered that and reliability. And Its smaller in size compared to the old boy. Really liking this unit.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Speed, Storage capacity
Rated 5 out of 5 stars
Great Tool for storing extra files
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung External SSD allows me to transport documents and videos from my laptop (Macbook Pro) to the drive allowing for more space. This is my third one, and it has proven to be working to its fullest performance when holding files. So far, no corruption on any fills and its transports files really fast. The quality of the SSD is really high with it being made from metal. The box also comes with two short cables, a USB-A to USB-C and USB-C to USB-C. Even the unboxing is really clean.
This review is from Samsung - T7 500GB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue
I would recommend this to a friend










