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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,041 reviews
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long but working as expected and doing it's job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse in the field

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good form factor. Works well in an easy cinema rig to save high rez video direct from my iPhone 15 Pro Max. Seems rugged so if I drop it, I might not be SOL. Top quality from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external drive so far, in my opinion.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive gives me so much comfort being the SSD and Water resistant. I have transferred all my content, namely photos and live recordings. They are very precious and I don't want to loose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sturdy, and super smooth. These are great for storing footage and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice SSD drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these around a month ago. They have been perfect so far. Will buy the 4 TB when prices come down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has a very fast response time and has all the storage I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterproof hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, it’s all that I was looking for, I am recommend this article a 100 % !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ssd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price and best buy never disappoints its customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Pricing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent product, and very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid unit at a reasonable price. Fast transfer rate which is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice silicon shell that defends against hard drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2tb external SSD drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome super fast external SSD. Great price for 2tb Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast...Fast...Fast...Fast...Fast...Fast...Fast!!!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I bought are great, at an axcellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this, i work with video editing it helps me lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works OK but not SMART on Linux Mint or Proxmox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is good, but Proxomox and Linux Mint said SMART was limited (no ability to test, no ability to track tests, causes daily error messages). Samsung Magician for Linux could not find the PSSD.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ecurb:

      Thank you for purchasing the T7 Shield SSD. All operating systems support Samsung SSDs, and the improved queued trim enhances Linux compatibly. However, not all operating systems are optimized to keep SSDs working at the peak performance. Samsung's Magician software is not currently supported via Linux.

      If you use an x86-based Linux machine, you may load the firmware ISO file onto a bootable USB drive from a Windows-based computer.

      To better assist you with step-by-step troubleshooting or installation, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Love Samsung but this wasnt expected...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt play on my tv and I have wanting this device, for a long time. I need to buy multi- connecting system, which means more money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RosamondS:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.

      The T7 Shield is compatible with Samsung Smart TVs, however compatibility is not guaranteed with other Smart TV make/models.

      We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung, we hope to hear from you.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    I want my money back....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of Junk. I took it out of box plugged it in with the cable supplied. Immediately a screen pops up plug in device. Spent half the night looking in Bios, Device manager. No luck. Maybe it is as simple as a different cord I don't think so. No tech support, no help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChristianJ:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    WASTE OF TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to buy one of these but the Best Buy store is a joke. After scanning a QR code with an app I waited 45 minutes at the "order pickup" counter and then no one could find the drive for me. I have NO NEED of a so called store that is basically an app that I have to drive to... Go out of business already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is NOT THE PLACE to buy this from

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, Best Buy never delivered it, and they told me they wouldnt replace it and to file a police report.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user589997:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783


      - Samsung Memory Samsung

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