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Customer reviews

Rating 4.8 out of 5 stars with 2041 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,041 reviews
  • Rated 1 out of 5 stars

    Failing Drive - 1/2 of Advertised Read/Write Speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive from BestBuy in May of 2023. I've now had the drive for a year and four months. Yesterday, it began to fail. So to start off, the read/write on this drive is advertised as 1GB (1000 MB) and most I would get from BlackMagic's Disk Speed Test was around 500MB, which was unfortunate, but I had the drive and used it. I plugged it in yesterday, and it wouldn't mount. I couldn't repair it on my MacBook. Thankfully, a friend suggested connecting it to another Mac, which I was able to do, and the drive mounted. I was able to transfer files off, but it could not be repaired. It's no longer writable. I hope all my files are fine, but I won't know till I try to use them. This was very disappointing. I'm currently using the Samsung T7 Black 2TB drive from a client as my working drive now. I have two other Samsung drives. This one giving out makes me concerned about purchasing any more Samsung T7's which is TERRIBLE because they were a great option for my camera storage. Just to give all buyers a heads-up, this drive was regularly $349.99 at the time I purchased it. It was on sale for $219.99. And it is now currently $319.99 (was $499.99), which is a big jump. Not sure if lower price means "bad batch," but that was the case with the SanDisk Extreme Portable 4TB SSDs a year or so back. Even if it's not, this price jump on the Samsung T& Shield 4TB is really predatory for Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LandonS:

      I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD and your experience fell short of expectations. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Always On Point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product always works well it’s a good price sometimes that the ads they have they don’t honor but I still purchase it because it’s good quality but they should honor their ads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung External SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing transfer rates. Samsung SSD Drives are very impressive. I have been using them for several years in my desktops and laptops. So I knew the quality I was getting. I now own two of these drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Fast!! I bought this when it was on sale so it was the same price as the regular rugged hard drives ... I will only buy these from now on. worth the higher price tag for the speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of many Samsung SSD I have gotten. They're efficient and good quality. Definitely great value for the price! So far, they have been very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for the capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an SSD to use for my Steam library, and I felt this was nicely priced for the size (2 TB). So far, everything is working quite well and my games are loading much faster now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with a durable shell. The Samsung software needed to encrypt the device is easy to install but could confuse first time users as its interface is a bit dated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for over 50 years of photos and documents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can’t wait to use it. I am organizing over 50 years of photos!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck, once on sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast secondary mobile storage, great for backups, have not tested it for external game/application install uses yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for back up of photos. To say it puts my old one to shame is an understatement. Usb-c and ssd make for a back up speed at least 10x faster than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe the deal I got on this! Samsung solid states are my favorite. I owned one of these already but was running out of space so I purchased another. Works very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external SSD for my MacBook Pro M3. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been running out of space from my computer so i decided to get 4tb. I have alot of memories. Great purchase! Love that you can create password protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external solution for SSD storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and fast. Plug and Play, no setup to speak of it just worked at once after plugging it in. I'm very satisfied with the performance and the price was on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels super secure and fast. I have had no issues with it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These always work great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the standard version of these drives for quite a while. Having the ruggedized version is probably a better plan based on my cuteness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device for carrying my music when i dj at gigs and it has not failed. The only recommendation i have is still make sure you have a back up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speeds and rugged design, it’s not the fastest drive around but it has really good transfer speeds and the casing helps with heat, it barely gets warm under heavy transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SSD on PS5??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy if found on sale or price matched. Pairs nicely with my ps5 and havent had any problems and ive had it for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung External SSD's Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Samsung External SSD's for several years now. I run VM's off them as well as business data. Have not had an issue with any of those drives!

    I would recommend this to a friend
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