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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,041 reviews
  • Rated 5 out of 5 stars

    Need extra digital space?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone who needed the extra storage space. Works pretty good in terms of file transfer and the water resistance is very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice xbox storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice storage. The only thing that would make it better is plug and play feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reformat the drive to get it compatible with Carbonite, but it works perfectly now. SSD is clearly the way to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a struggle to upload photos to it at first, but works great after some tries. Definitely recommend it if you’re out of storage due to photos and videos on your iPhone! Just buy an adapter and you’d be fine!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TezlaC:

      Thanks for choosing the Samsung T7 Shield SSD. Your experience with uploading your photos is very important to us and we will share your feedback with our product team.

      I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thanks for choosing Samsung for your memory storage needs!

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Small but Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small in size but fulfills my son's needs. He is a gamer and needed more space to size his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as my first backup drive when traveling doing photography on the road. Them back up the back up to larger drive and on line. Made this mistake and lost images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ssd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these Samsung ssd 1, 2 Tb. And the different models i use them for my ps4 and computers, i love the speed and how small they are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my opinion works really well and As good as expected,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, fast and durable design. easy set up and comes with its cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues so far. I like the blue status light where it shows activity when things are being written or read. The case is pretty nice. I am using on a MacBook Pro and formatted in APFS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use with Mac. Just plug and go! Exactly what we needed for our video editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungT7 2tb

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, great quality, and quick download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a very clear difference in loading times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play overwatch off of this ssd. My game went from starting after 3-5 minutes to loading almost instantly! And forbthe price 1tb of ssd is crazy to me! Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive is amazing, but the customer service was lacking. I find it easiest to find a manager, ask for what you want, and get great customer service. The "I have been here for years" associate, does not care nor know what you need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnthonyK:

      We appreciate you sharing your experience. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is excellent with great read and write speeds. I do recommend using a different usb 3.2 cable to get a higher consistent drive speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good external hard drive. It is very fast and rugged. The only downside is that it is thicker than the standard Samsung T7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent extra storage. Its very fast and holds a good amount of games. I love it and will proba ly buy another for my xbox as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Rugged” SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this version of the Samsung T7 to store dashcam video and Sentry Mode incident video on my new Tesla. Video takes up a lot of storage. It’s a good price. We’ll see how well it holds up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best rugged drive and doesn't heat up.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my MBP 14. It is very rugged and does not heat up. I've never had heat or transfer issues with large files.

    I would recommend this to a friend
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