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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,041 reviews
  • Rated 1 out of 5 stars

    Be Careful???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not been 1 year and already working with SAMSUNG for replacement or repair due to not being detected by PC, which after looking seems to be a common issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Anthony,

      Thank you for purchasing the Samsung T7 Shield SSD. We appreciate you sharing your experience with us.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.

      Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the instructions are to small to read.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1/2 volumes experiences extensive disk read/write

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these recently. One works perfect. The other does not. The one that works well tends to accept writes at a rate of 420-550 MB/s. I do large scale copies volume to volume for backup purposes. The good disk does not create errors in the event viewer log. The bad volume pollutes the event logs with event ID 153 Disk Timeout errors. It generated 296 of them in the space of an hour. And speed slowed to 0 bytes/second for multiple seconds at a time. i.e. It hung while the O/S recovered from the i/o timeout. I then had to struggle with getting data off the disk for multiple hours as it had, before I detected the issue, been a sole source of files while I was doing a migration. If both disks had the same problem it would have been a 1 star rating. The other disk does work well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DueDiligence:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a good product which is why I rate it as Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to archive action camera footage. Like the size and form factor and usb a to c and c to c cables for my old desktop and mobile devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level ssd

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T7 is a good entry level ssd with decent transfer speeds for files needed on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell if it can handle drop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged is the reason I have bought this. It is bulkier than "non-rugged" version. Cost is reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T7 shield

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Quite pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome but the usb drives could be more sturdy on these. Fast read write speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small fast and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Draws power from the usb. No need for external power supply. So easy. Pictures, music or transport files. Great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value, with good performance at somewhat less speed than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned the T5 and was very happy with my purchase. T7 is much faster but a bit larger than T5. I use it to back up my Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually looks very cute, I love the color the feel and the rugged feel. Very compact. Got it on Black Friday for a very good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compac and eashbto connect. Easy to transfer files to. Greta way to store back uo files you dont need to access on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Dell Laptop Windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Dell laptop running Windows 10. Just plugged it into the USB-C port and off and running at super speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking hard drive. I haven't had a chance to really use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ssd samsung makes good stuff so need to worry about is it good or not all you have to do is buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast read and write, a lot smaller than I expected. Love the 2 TB backup room. And at $150 can't beat it.

    I would recommend this to a friend
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