Customer Ratings & Reviews

returned item because it would not work with windows.

Solid construction, compact travel size and exceptional value. I am a canine sports and event photographer.

This portable drive is designed for plug-n-play for Macs. For this windows user this is a switch and was the primary cause of my initial installation challenges. I do not recall any of the instruction sheets that came with the box identifying the steps needed for use, but the instructions were on the website and easy to follow. Once you come to the realization that there is nothing wrong with your PC or the drive, and find the website instructions for re-formatting; it is smooth sailing. Unfortunately, I do not have a direct link for installation on the website. Of course, you should not be clicking on links from strangers anyway.

This external drive arrives formatted for Macs, not for PCs. If you have a PC you will see it in your devices, but File Explorer will not recognize it unless you reformat the drive first. While the tech support person I reached through a chat with the company was very helpful, it was extremely frustrating not being able to use it right out of the box--I was already having computer problems that necessitated getting an external drive in the first place! Now that it's formatted correctly it seems to be working fine.