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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 185 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Expansion 24TB External Hard Drive, particularly its large storage capacity and overall performance. Users find the drive's speed to be satisfactory and appreciate its reliable connectivity. However, some customers have noted that the drive can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 185 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great drive. Works very well. Occasionally some very, very quiet disk noises, nothing too loud though

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great terabyte to price ratio but it is a bit loud and a bit slow to start. Overall good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of storage for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more compact compared to traditional external drives. Good design for cooling & relatively quiet. The USB3 cable included was 36" in length (product description often states 18"), which worked well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Item, sometimes a little slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product so far, great amount of space, it just takes my computer a few extra moments to think about switching from my desktop space to looking through its space. Nothing longer than a minute at most, so not bad at all, i feel as though its likely fixable but Im not even bothered enough to try

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed

    Rated 5 out of 5 stars

    Massive storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup my UHD media files. I have a 32 TB Synology server, it gives me just over 20TB of protected storage. I added a 16TB RaidBox via USB and loaded all of my UHD files on it. Concerned with no backup in the event of the RaidBox failing, I pulled the trigger on this 24TB Expansion drive. Once I backed up all my files, I unplugged it and set it on a shelf. As I add more UHD media to my collection, I will continue to add the files to the backup. All things considered, I am very pleased with the drive. It is fast, but it does get quite warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive (Expansion)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome external hard drive to back-up my computers. It's amazing how well it works despite of managing large amounts of data, I recommend this product if you need to store large amounts of data because it is not that big.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Not a Bad Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price. The amount of TB is really good. Although it showed about 2 TB less than it should have. That seems a lot space taken up for other things. I will recheck on this later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my storage and games for PC. This works quite well. It has a good amount of space and it can play games that from a certain era very well. It can play games like high on life and South of midnight either in 4k or 1080p with minimum or no stutters depending on the textures for example. It can play games that were from PS4 Xbox 360 era that were ported to PC quite well. I highly recommend this for storage or for paying video games that aren't to texture heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    24 TB Peace‑of‑Mind Backup—Whisper‑Quiet & Fast En

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a content creator hoarding 8 K footage, and this behemoth finally stopped my “scratch‑disk shuffle.” Large‑file copies average 220 MB/s sustained over USB 3.0; a full 4 TB project dump finished overnight with bandwidth to spare. The drive is nearly silent—fan noise from my PC masks it entirely. Seagate’s Rescue Data Recovery was the clincher; knowing professional recovery is covered for three years lets me sleep at night. Wish the enclosure had a USB‑C port for future‑proofing, but the included 18‑inch Type‑A cable is sturdy. Perfect bulk storage for Plex, Time Machine, or cold archives.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with no problems. The price per byte is hard to beat. Not as fast as a solid state version, but for the price and the space it's plenty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Overall performance

    Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and surprisingly fast! Love the large capacity!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate - Expansion 24TB External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as described, happy with it. At 24TB it will be a while until I ran out of hard drive space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Quality and quantity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize this was an optical drive until after I bought it. Despite that, the storage capacity for the price… cant pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, so good: massive capacity drive under $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good - great price for a massive 24TB external hard drive, though is a bit early to tell for a storage device like this (will update this review if any problems in the future). files have been easy to transfer onto the drive, and after 2 months, haven't experienced any issues. think the main fear with any hard drive would be data corruption/loss over time, so it'll be interesting to see what these reviews look like in a few years' time - in the meantime, this drive does exactly what it says on the tin.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working perfectly so far! It was easy to plug in and start backing up data. Hopefully this one lasts longer than the other brand I had.

    I would recommend this to a friend
  • Pros mentioned:
    Drive speed, Storage capacity

    Rated 5 out of 5 stars

    Great Price. Solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price for huge storage. Reasonably fast for a spinning drive. Cheaper than buying the drive inside it outright.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Top high capacity standard hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this hard drive is great these seem to be the standard for high capacity desktop hard drives and bought the 24 TB and have had no issues I will update soon if anything changes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Cheapest new external drive per terabyte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge amount of storage for about $12 per terabyte. Anthing less than $15 per terabyte is a good buy. Drive works as advertised,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition to a system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak as to the durability of this item but so far I have been extremely satisfied with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Useful for large backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Helps with backing up big files so i dont need to waste internet bandwidth redownloading them.

    I would recommend this to a friend
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