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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 123 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall performance and significant storage capacity of the Expansion 26TB External Hard Drive. Users find the drive performs well immediately upon use and appreciate the ample storage it provides. While some have noted acceptable transfer speeds and healthy drive performance, a few users have expressed concerns about the noise level produced by the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 123 reviews
  • Rated 4 out of 5 stars

    Loud but stable, Seagate's 26TB external drive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These drive audibly take some getting used to from older lower capacity drives. As when it reads & writes it almost always sounds like its heads are slamming or clicking on something. I can say specifically it happens to the 26TB drive, as I have 2 of these exact models from different stores. They boths have the same tell tale sounds. They work absolutely fine. I have been running 1 non-stop as a plex server for over 6 months, and this one I purchased from Best Buy since I purchased it, as a backup duplicated drive of the 1st, in case it were to die. These drives are a bit loud but would make great for mass storage backup. I write lyrics for music and store all the songs on my plex server. Overall I have been absolutely satisfied with this product and would purchase again, if I could find one for sale. Sadly shortly after my 2nd purchase of this drive they seemed to have disappeared from the market except for used ones by 3rd party sellers. I can only find 24TB drives or lower. Weirdly the 24TB cost more than the 26TB drives.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bit noisy, but working perfectly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is a bit noisy, but it's working perfectly, booting up the operating system and loading files without any lag.

    I would recommend this to a friend
  • Pros mentioned:
    Write speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    SEAGATE 26 TB HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds data as needed. Speed is adequate for use as a backup drive. It's good so far but makes a random rumble sound. I put a rubber pad under it and it helped to dampen the vibration. So far so goo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Excellente external hhd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hdd, it helps a lot to have all my backups, and it is very faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barracuda inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price considering how much storage you're getting. The drive inside the 26tb model I got was a barracuda drive, if anyone cares. I was hoping for exos but barracuda is great too. I use these in my home NAS, they work flawlessly. 10/10, I will always recommend seagate drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get it if you need extra space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than I know what to do with lol, and I got it on drops so it was a steal and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 250!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quickly and safely with the drive securely packaged in the box. Upon unwrapping and booting the drive, CrystalDiskInfo showed a healthy drive so I'm very pleased with my purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent speed and great size for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speed and great size for the price, but I am not a fan of the enclosure itself. It being a chimney stack design like that where it has to sit on it's side for the vents makes it cumbersome and difficult to place somewhere and keep it stable--the design also makes it difficult to efficiently cool with an added fan or other. If you plan to shuck the drive then it's pretty decent if you can grab it on sale. They are supposedly made with HAMR tech inside but the details are a bit sketchy and no solid reports. It is decently noisy of a drive as well and makes me nervous listening to it work. But I have not had any actual issues in about 6 months of heavy usage as a networked media storage drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Write speed

    Rated 5 out of 5 stars

    Trusty Steed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive! Not loud at all, quick, reliable. Can't ask for much more. Just don't drop it while it's plugged in and you're golden

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like the expanded Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs as advertised. Although Microsoft windows reports a diminished capacity, I understand why this is. I just wish manufacturers and Microsoft would come up with a common "Yardstick" to measure drive capacity and eliminate user confusion. I use high capacity HDD's like this to back up the information stored on my 8 bay NAS. Although I am using a Raid 5 configuration, redundancy is not bulletproof, and I believe backups are critical. I like the reliability of Seagate HDD's and although they don't offer a 5 year warranty anymore, I have have Seagate drives that are well beyond the five year mark and are (other than regular maintenance scans) still running with no issues. Until SSD capacities improve and become affordable for us mortals, I will continue to recommend these drives. Note: Although the hard read/write limits of SSD's has vastly improved over the past couple of years, this is still an area (along with cost) where spinning discs still shine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Tons of storage for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I've been using it as an archive. It moves data around fairly quickly for a mechanical drive of thos size. My only gripe is that it doesn't use a USB A-C connection but the archaic USB 3.0 Standard A for the drive. Other than that, it's fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great hard drive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for anyone who has a large game library of older games. I basically have all my older games i own on this drive. I have all of my modern games on my ssd’s. This drive gave me a lot more room on my ssd drives. No issue and it works great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice drive - works flawlessly - but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many different external drives over the years. The drive itself works flawlessly - it was tested right out of the box. However, do not use this drive if you need something 'quiet' - this drive reminds me of a circa 2005 drive based on how loud it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My go-to brand/model of external/inte hard drives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a HUGE collection of music/videos (130TB) so I own many internal and external hard drives (60+ drives) so I think I know what I'm talking about. I've always used WD and Seagate drives but unlike WD, I've never had a single issue with and of my Seagate drives. Seagate is my #1 choice for consumer external drives and internal enterprise drives (Sata/SAS) for my desktops and my server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the storage capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently sitting on 6 Seagate drives ranging between 20GB - 26GB of storage that I have purchased in the past year and I have not had any problem with them so far after extensive use on all of them. Excellent storage capacity for pictures/videos/files for the price. With the cost of computer equipment climbing higher each passing day, this hard drive offers a lot of bang for your buck, especially when they are on sale for under $300 for the 26GB option. I used to buy Western Digital, but the cost of similar products can range between 50% - 100% more. The case for this drive is much cheaper in quality than that of Western Digital, but these aren't products that are supposed to be slammed into things anyways unless you have a giant spider problem or zombies enter your house.

    I would recommend this to a friend
  • Pros mentioned:
    Write speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large Storage and Cheap!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive so far. Write speeds are extremely quick and i havent had any issues with it yet. The only negative is the drive being pretty loud. On power on you’ll head a noticeable thunk.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Write speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Lotsss of storage

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    26TB is insane! Super easy to set up (literally plug it in and go), and it’s fast for transferring big files. Perfect for backing up all my stuff and storing my media collection with tons of room to spare. Definitely worth it if you need a ton of space.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    This Drive is excellent overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive works excellent and is quieter than my other seagate external drives when saving files. The only exception is that it does make a louder clicking noise than I prefer when it starts up and from time to time. Despite this small issue I am very happy with this new drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Further expanding memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant ever have enough space. This thing works beautifully and fuctions up to all listed specs. Catching this on sale was an immediate purchase. Seagate from my experience has been the best for HDDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to get a 24 TB during a drop for around $200ish. Shucked it to find a Seagate Barracuda 24 TB HAMR. Added this directly to my NAS and it's been working without issue since. The enclosure is the only issue though. It would be nicer if they updated to a USB-C connection instead of whatever this Micro-USB hodgepodge is that they've been using since the early 2010s

    I would recommend this to a friend
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