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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 152 reviews

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88%
would recommend
to a friend

Customers are saying

Customers value the easy installation process of the Security System and Keyless Entry Installation. Customers have commented on how smooth and easy the installation process was.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 152 reviews
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Top Notch Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a car alarm with Geek Squad installation included in the price. I printed out my email, picked up the alarm from best buy the same day as the install, and in 3 1/2 hours it was all done. Looks great, LED was installed exactly where I wanted. Installer explained to me how it all worked, different modes, etc. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a gift from the girlfriend because she gets scared most of the time my car will get stolen. It also came with a FREE installation and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient, knowegdable, skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie, my Best Buy auto alarm installer took time to intelligently answer all my questions and expertly installed my alarm in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Keyless entry

    Rated 4 out of 5 stars

    Good basic security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good system. Basic alarm with keyless entry. Get this if you're not too concerned about your car getting stolen, but want some deterrent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, free install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price which included free install. Good qualified technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this alarm no one can get into your car without tripping the alarm when they open the door to your car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is just for the installation process. I had been waiting on my mechanic to order an alarm system and then install it with the new radio i bought, when all the pieces for the radio came in he had not even ordered the alarm and said it would take another three weeks. I called Best Buy and they were able to install both the radio and the alarm the same day. They worked really fast and well, were able to recommend a great alarm system at a good price and get me back on the road again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was my tech again so all went well. I had questions about the stereo put in an Paul took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but scheduling with mainland didn't work out and we had to reschedule down here in Hawaii.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was spot on he really knew his job he went above and beyond in installing our equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is told me was perfect , they put the inside of my vehicle back in the same order in which I Brong !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Descent alarm system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm system is nice. I would recommend it to anybody interested in an automotive security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of alarm system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Was installed accurately and in the time stated. Best Buy did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say really other than it does it's job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tech that did my alarm didn't seem very experienced kept on asking the other tech questions about the install. And of course there was a lot of things that weren't working after the install. after my truck being there for four and a half hours I decide to come back another day. I was a little upset but kept my composure and talk to the senior tech and ended up getting a remote start and alarm instead and a great deal and the senior tech made sure he was working today I came in to drop off my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who did my install was awsome he helped me know more about the system then I knew

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality Install. Quite a wait though.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done with solid work, but the installation took quite long, about 5 hours. Tech had difficulties with the stock alarm, but after everything was put together, I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the young men installing for Best Buy. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality installation. I am very happy with the way BB did to install my alarm in my car. It's clean and has a factory look to it. They were finished before the scheduled time and I could not have been more pleased with the end product. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guy was very knowledgeable and informed me of all the info I needed

    I would recommend this to a friend