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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,090 reviews
  • Rated 5 out of 5 stars

    Simple and works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None or the fanciest features of these style of cleaners, but it works. It has the important features and does a good job. Better than the cheap Amazon brands for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good on tile floors run time is great and self dump works good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shark EZ Robot Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark EZ Robot Vacuum , Works well has two speeds will run down the battery faster but worth it , cleans good on hard wood floors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby Shark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 2 months now and it has been great. It picks up great and no more have to push a vacuum around again. I would buy another one if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot cleaner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I don’t have to sweep dog hairs and it stores the debris for 30 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really wells on hard and tile floors. The self-empty feature is amazing. We have a golden retriever and it helps with the hair collection.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I wish it had mapping but it does a great job we have two one for upstairs and the mop vacuum for downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement and love the upgrades! App is nice to control and the extra dirt storage is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been having this for 2 years and it still works like the first day I got it!! Great Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up good. Easy to control from the app. Maneuvers around well.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 3 out of 5 stars

    Zuko here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works really well, but making a map with it was very confusing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark ez-robot vacuum RV912S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had no problem set-up or getting it to work. If I knew my granddaughter would have so much fun and vacuum w/no nagging, i would have bought it sooner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think its a good machine but i have a lot of wires and gets tangled but that’s my fault..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty and functional little robot!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two dogs and a cat, all of whom shed a great deal. This has so far been a great vacuum for regular dust and pet hair cleanup!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my robotic vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy! Only problem is that it doesn’t vacuum every room every time. Has helped so much with my allergies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and works great for price. Does seem to clog easy but with a shedding dog it is expected

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 4 out of 5 stars

    Shark EZ Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this vacuum for our parents to help them with this chore. Vacuum works well and they appreciate the self-empty base. Programming the route ( area to vacuum ) was some what complicated and they required help from my wife to set up. The vacuum doesn't get all the dirt all the time. But given time it does a good job. My parents are happy with the vacuum and glad to retire this chore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Rosetta

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing!I would recommend you getting one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its pretty good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this robot about 6 monthes ago. Pro's? It cleans my hardwood floors amazingly. Pet hair, dirt, cat littler, you name it. It does a great job navigating my house and remembering where it has been, where it needs to go, etc. I love the scheduling system. I can set times for when I want it to clean, or I can just have it clean whenever I like, even if I am away (App on phone). Cons? Theres a issue that happens pretty frequently now (Every 5 cleanings or so) that says the bumper is stuck. I googled it, and its a pretty frequent problem with this model. To fix it, I have to take off the bumper and pull out the lever to get it unstuck, because it will not attempt clean if its stuck. Its time consuming because you have to unscrew around 10 baby screws to get to it, its just tideous, but not worth the money to send it off to be fixed IMO. Im not sure about carpet, but I have a very short carpeted living room rug (no shag, just a standard short carpet rug) and it does not get dog hair off the carpet what so ever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 3 out of 5 stars

    Pretty much bang for the buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright and does it job well, with self unloading bin is awesome. However it is not the best and while the pathing is good enough, it is still kind of dumb in comparison to later versions. In fact I downgraded from the Vacmop because it broke (i would give it 3 out of 5 stars as well due to how fiddly it is and self unloading feature makes night and day difference). I wish Shark creators would of combined the latest Vacmop pathing and sensors with self unloading feature. Overall it is good vacuum with good pathing (predictable Z pattern back and forth), but it is dumber than Vacmop (not drastically), but without constant hassle of you emptying it after every cleaning session as with Vacmop. I recommend it over Vacmop since mopping feature is overrated (Vacmop mopping basically just drags wet mop behind and doesn't scrub the stuck into the floor particles and it requires metric ton of shampoo bought for it), vacmop requires constant unloading and cleaning by owner and constant detaching and attaching the mop so it could drag it behind it, is redundant. Even better pathing and room learning isn't saving grace of the latest Vacmop model.

    I would recommend this to a friend