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Customer Ratings & Reviews

Your price for this item is $148.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,090 reviews
  • Rated 5 out of 5 stars

    Love this little guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little sucker does an amazing job. It’s unreal the amount it cleans up that you wouldn’t even think is there. I have all hard wood floors so it’s works great

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 4 out of 5 stars

    Shark EZ Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this vacuum for our parents to help them with this chore. Vacuum works well and they appreciate the self-empty base. Programming the route ( area to vacuum ) was some what complicated and they required help from my wife to set up. The vacuum doesn't get all the dirt all the time. But given time it does a good job. My parents are happy with the vacuum and glad to retire this chore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its pretty good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this robot about 6 monthes ago. Pro's? It cleans my hardwood floors amazingly. Pet hair, dirt, cat littler, you name it. It does a great job navigating my house and remembering where it has been, where it needs to go, etc. I love the scheduling system. I can set times for when I want it to clean, or I can just have it clean whenever I like, even if I am away (App on phone). Cons? Theres a issue that happens pretty frequently now (Every 5 cleanings or so) that says the bumper is stuck. I googled it, and its a pretty frequent problem with this model. To fix it, I have to take off the bumper and pull out the lever to get it unstuck, because it will not attempt clean if its stuck. Its time consuming because you have to unscrew around 10 baby screws to get to it, its just tideous, but not worth the money to send it off to be fixed IMO. Im not sure about carpet, but I have a very short carpeted living room rug (no shag, just a standard short carpet rug) and it does not get dog hair off the carpet what so ever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 3 out of 5 stars

    Pretty much bang for the buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright and does it job well, with self unloading bin is awesome. However it is not the best and while the pathing is good enough, it is still kind of dumb in comparison to later versions. In fact I downgraded from the Vacmop because it broke (i would give it 3 out of 5 stars as well due to how fiddly it is and self unloading feature makes night and day difference). I wish Shark creators would of combined the latest Vacmop pathing and sensors with self unloading feature. Overall it is good vacuum with good pathing (predictable Z pattern back and forth), but it is dumber than Vacmop (not drastically), but without constant hassle of you emptying it after every cleaning session as with Vacmop. I recommend it over Vacmop since mopping feature is overrated (Vacmop mopping basically just drags wet mop behind and doesn't scrub the stuck into the floor particles and it requires metric ton of shampoo bought for it), vacmop requires constant unloading and cleaning by owner and constant detaching and attaching the mop so it could drag it behind it, is redundant. Even better pathing and room learning isn't saving grace of the latest Vacmop model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Self-empty base

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Cleans so well and less frequent emptying. My mother in law wants one now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are suoee helpfuk i have 2 and they help me keep my house clean l. Love comjng back from vacation and seeing clean floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invention ever. I never have to worry about my floors being dirty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent robot vaccum, I did keep getting error that it could not empty out to the bin because of an obstruction. I cleaned the bin , looked through the vacuum base could not find anything, hopefully this is not a flaw otherwise it would be useless. The point is not having to empty the trash receptacle daily. I'll monitor and update this review , if necessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! It’s a bit difficult to reset when you move, but is overall a wonderful vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Nice addition, especially if you have pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Robot vacuums are esentially a powered broom and don't necessairly take the place of a regular vacuum. That being said, they are a nice addition to a standard vacuum. We have lot of hardwood floors and 2 boxer dogs and this does a great job of picking up pet hair and keeping things clean between weekly vacuuming. Finds it's way around the house really well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic Vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robotic vacuum cleaner, that also mops. Programable, when you leave home set it to vacuum while you're gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job while we are at work. Battery life is very good!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    EZ Robot - not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once, just today, and so far, I'm quite pleased. It made some noise, but not as loud as another reviewer lead me to believe. I worked on the couch as it did it's thing and it didn't bother me, but the whole point for me was to have it run when I'm not home. Didn't get every nook and cranny, but it got a good amount of dog hair, dirt, etc and i figure if I run it often, i'll only have to come through once a month or so to do a deep clean. I'm happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Robo Vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Not a complete clean like with an actual vacuum, but good for spot cleaning when feeling lazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned irobts and decided to try the Shark due to the price and we love it! Gets stuck way less often than our iRobot’s.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Mapping

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Learned pretty quick and the vac base is helpful. Wish it had more of a mapping tool on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans so much dirt we use it all the time for pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my machine Picks up cat hair and everything very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent vacuum, but leaves a lot to be desired when it tries to pick up dog hair or sand. Leaves small trails of debris regularly, but if you run it regular, you don't have to look at it too long. Decent battery life. Low "suck" ability. Not extremely powerful, but definitely a good start up model for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter's new house warming gift, she felt in love and expressed how excited to have and how it picks up everything and dump it's self

    I would recommend this to a friend