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Customer Ratings & Reviews

Your price for this item is $148.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,090 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the suction isn't as strong as the Roomba

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction. Easy to use. Works well with hardwood and carpet transition.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Smart little robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is a lifesaver. I love being able to just set it from work and know it’s doing it’s job. Gives me one less thing to do when I get home. The fact that it’ll empty itself when full and resume it’s course is amazing and also that when the battery gets low it’ll return to the base and recharge and continues its cleaning run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok for a robot vacuum Was on sale and seems to be good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has saved my life and my time. Definitely will recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction. Quieter than most robotic vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this vacuum. Saved my life. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is amazing. Completely maps out the house and cleans itself what’s not to love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment my family loves this machine... Its a real time & energy saver..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,everyone who sees it working wants it. Great gift

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent first robot vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vac which I picked up on a great black friday deal. Wasn't sure if it would work as advertised and am very happy to say it n does! We have a small dog that tracks in small pieces of leaves and such and I was having to vaccum weekly. Now I set the robot to run 2x a week and the carpet always looks great. Very happy with my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Before buying, make sure your WiFi system is 2.5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product that a joy to watch work. Cleans different types of floor surfaces, which in my home consists of carpet and ceramic tile. The only drawback is that I have a WiFi system that only works on 5G. This product will only work with a 2.5G system. I would have thought twice on the purchase had I known this, however, it works well without the WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many different robot vacuum and this by far is the best on the market

    I would recommend this to a friend
  • Cons mentioned:
    App functionality

    Rated 4 out of 5 stars

    I don’t want to vacuum. It does.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent robot vacuum. I have to bring it back to its dock more than I thought I would. I can’t get a map on the app. But overall, it vacuums and won’t quit until it’s done or malfunctions. It’s way better than me having to vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure there are better products on the market, but we are pleased with this vacuum. I purchased it on Black Friday to replace an aging unit that we have had for years. We have it scheduled to run regularly and it does a good job keeping things tidy between more thorough cleanings. The app keeps you posted of progress or any issues that the vac incurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark all the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark has been the #1 brand for me. I had too many problems with the IRobot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cat hair chase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, catches a large amount of animal hair which was the purpose to buying it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 Months in and loads of errors - avoid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have pets that track in small amounts of dirt to my tile floor in my kitchen and living room, and I got this to easily keep it clean. For the first couple months, it worked great, with only minor hiccups in pathing and battery life. However, last night, when I went to go start the unit, I was met with: "Please make sure sure my bumper is moving freely, error #6" Well, there was nothing wrong with the bumper, it was moving freely. I tried cleaning it out with an air sprayer, wiping it down, all sorts of fidgeting, and the bumper was just fine. I power cycled the device several times, and only after the 5th time of power cycling did it finally start up. I did nothing different from the previous 4 power cycles. Looking online shows this is NOT an unusual occurrence.. Nonetheless, it was working again, so I started it up and let it go to work. My kitchen is about 250sq ft, and my living room about 300sq ft. Prior to today, the unit NEVER had problems cleaning all of it, then returning to base. This time, it ran out of battery halfway through the living room. It maybe cleaned 300 total square feet, then just stopped. I know it had a full charge since I had it on its base with the charging light on for 2 full days prior. Frustrated, I put it back on the charger, then the next morning, tried to start it up again, only to be met with error # 6 again. Went out to Sharks website to see what my warranty options are, and found "I" have to pay for shipping their defective product. I am well beyond the return period, and it this garbage is only going to work for 5 months before I have to pay more to have them fix it, shark will not be getting any more of my business again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use vacuum. I love the vacuum lines it leaves in the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best maid ever! Lol

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! App connectivity is awesome as well, haven’t had one issue!

    I would recommend this to a friend