Customer Ratings & Reviews

Works Great in our 3 bedroom and 2 full baths home. It is much quieter than I expected and the self empty is the best option ever! It is so easy to empty the Dock when it tells you that is full. I would buy again.

My floors and carpet look amazing! It goes deep when you go on the strongest brush setting. By far superior to the roombas I've owned before. I'm about to buy a 2nd one for my basement.

I really love the way it empties it self and only needs me once a month to remove all its collected. I would buy again only if it was on sale. $600 is way too much for this , $300 is ok.

This vacuum does a great job at picking up dog hair. I love that it empties itself when it gets full during cleaning and after every time its ran. It navigates well and doesn't miss any spots.

Love the Shark robot vac. We have a 7 month old German Shepard pup and the Shark robot does a great job of keeping the shedding in check. It does a great job picking up the fur and is fairly quiet as well. I recommend The Shark.

Absolutely love the self-emptying base. Helps tremendously with cleaning but the robot does seem to have a hard time navigating around my home.

Awesome vacuum. Why hadn’t I noticed it before, friends have different ones, family recommended a mapping vacuum. You can sit back and let the vacuum do it’s thing! Recommend for everyone who vacuums by hand. A+++

As someone that works about 10-11 hrs a day the last thing i want to do when i get home is vacuum and this thing doing it on its own saves me a lot of time and makes it easier to clean

very easy set up and use honestly if u struggle with technology and setting up the instruction book makes it super simple we havent felt dirt on are floors in a long while feels great walking on clean non sandy floors daily now

Really does a great job and doesn't leave things out like. I returned a different brand because it left out large areas in open rooms with no obstacles in them. I paid double for that one. I am very happy with this Shark.

The robot vacuumed great saves time. If you have a cat or dog be warned if it gets poop or throw up the cleanup to the floor and the vacuum is nasty. My wife loves it

I love this shark robot vacuum! It’s excellent The best part is the self empty feature, I turn it on and let it go do it’s job and don’t have to worry about it getting stuck or anything, I’m very pleased with this product.

It definitely works. For me it’s not ideal. Let’s spend so much time mapping out the room and it never gets against the wall.

This has made vacuuming much less of a hassle! It picks up so much dirt and hair. The noise is not bad- just background while it runs. It has done a pretty good job of navigating and seems to do better the more it runs.

I love this vacuum! It does a very thorough job of cleaning. Our floors our mostly tile with a large rug. It has no problem navigating from the tile to the rug. It mapped house and cleans all rooms before docking.

Gets lost in the house……."".""……………….LOST OST LOST

Love not having to vacuum everyday. I have a long haired dog (boarder collie mix) and was vacuuming daily and everything still looked like it was covered in dog hair. Now I don't have that problem and I don't have to lift more than a finger to get it done. I have emptied the container like once a week as I assume with my dogs long hair that would be an issue. I have untangled hair from the robot once, and assume I will continue to need to do so due to the length of my dog's hair. However, this has been a constant issue with any vacuum I've had, including "pet friendly" ones. Very happy I purchased and would buy again.

We have bought and returned 5 or 6 different robot vacs over the past year looking for one that really worked well and this was it! Doesn't miss a spot and even empties itself. Very happy with this purchase!

So far. It’s been working really good. It is true that you still need to do some work after it. But it does help with the cleaning good. I think it’s a good machine.

I recently got a Shark EZ Robot Vacuum model RV912S. I’ve never used a robot vacuum before so I wasn’t sure what to expect. Following the instructions, I set up the base unit, loaded the Shark Cleaning app on my phone, and let it charge for a few hours. When it was fully charged, I hit the clean button in the software, and off the little robot went. I followed it as it went around my kitchen, cleaning its narrow path, bumping into things, turning then making another pass. It was doing well. It pretty much cleaned everything in the room that I expected it to. It didn’t stop for anything. It found an opening in the room and went into our family room cleaning as it went. After 30 minutes, it beeped and returned to its base. After it plugged itself in, the base motor started and sucked all of the dirt out of the robot. Less than a minute later it was off cleaning again, right where it left off. It kept going and going, from room to room and back to the base every 30 minutes. When it had gotten the whole house, it beeped and went back to the base to empty and recharge, if needed. You only need to empty the base unit when it is full, which could be as long as a month if your house isn’t really large. I set up a schedule in the app to have it run every day, to see how it did. It wasn’t bad. It went everywhere it was supposed to and picked up dirt every time it went out. Problem is that it didn’t always finish. Once, it was rotating its way around a door stopper and the door stopper hit the power button, turning it off. Another time, it got caught between the legs of a chair that had wheels. On another trip, it got tangled in a power cord. It’s not perfect, but overall, it does a good job. The app is supposed to give you the ability to set up “no-go zones” The problem is that the robot has to create a map of your home before you can do that. It’s run 6 times so far, but only 1 full clean so far. They say it takes a while for it to generate its map, so hopefully, I’ll be able to set up a couple of “no-go zones” soon. You are also supposed to be able to keep it out of certain areas by placing a special tape on the floor. Unfortunately, they don’t include any of this tape with the robot. I’ll have to see where I can buy some of it. As I said, the unit can be scheduled to clean whenever you like. You can also set a quiet time to prevent the robot from running during those times. The vacuum has 3 modes. They are eco, normal, and max. None of them are excessively loud and I find that the normal mode does a pretty good job. It has no problem going over thresholds up it 3/4 inch in height and easily moved from hardwood to ceramic to carpet and to rugs. It also has ledge detecting so it won’t go down your stairs. Other than not finishing the whole house, it has done a good job cleaning. I expect it to improve over time, as it learns the house, and I find some tape to keep it out of some areas. In the long run, it is going to save me a lot of time and I look forward to that. I recommend this product.