Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $148.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,090 reviews
  • Rated 3 out of 5 stars

    Hardwood Floor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this a full year and it does not work on my carpet any long!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just the Best Robot vacuum

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with the Shark ION that doesn’t empty itself and bounces off things to get around the room. I thought it was the greatest since it picked up allot of cat hair etc…even on the rugs. I then decided to try self empty for my other hse and boy do I love it. It goes in straight lines and when full comes bk and empties and then takes off again until it finally needs to recharge and again goes bk to the base empties and charges. It doesn’t miss a spot it is like someone was controlling it remotely. It’s going right now and been working for 90 mins and hasn’t run out of charge yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a direct competitor to Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday for a pretty decent price. It does an OK job, but has a narrow track and only a single brush on both rotating edge brushes. Battery doesn't last very long and has to go back to it's dock 2-3 times before finishing a complete job. It does scoop up a lot of hair and dust, which fills the collected within a week or two. The Shark app is OK, but despite using it for over a month, has not created a map of our home.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but need assistance on spreading past living room into kitchen and travel long from hardwood to tile and carpet.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Works but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good, but never was able to make a map of my house. Returned this one and bought the shark ai and I love it. Made map on first try.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much quieter than my old Roomba. Love the self emptying feature. Also love the non- brush roller. I have several Shark products and am always satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Basic cleaner

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Not a super cleaner, gets confused easily and misses spots, but running it a few times gets it done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great suction, poor home mapping.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction power, I like the bagless feature. But the home mapping of this robot is not great. After few days of use, it lost the sense of orientation and I had to remap my home again. I ended up returning this one and bought one better room recognition. I paid more for my new one, but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped cleaning after using less than a year

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped vacuuming after less than one year. Keeps on bringing error number 2

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy more of this brand

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had purchased this years ago instead of continually buying high end traditional vacuums. This vacuum does a thorough clean up job and resists getting tangled up in chords. It does get stuck under low profile furniture where it finds it's way into a space but can't remember the way out. The pick-up is terrific for my 3 dog household. It saves me tons of time and I love being able to walk away while it's doing my chores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has made my life so much easier! I hate to vacuum but I usually do it once a week over my entire house. Now I have it preset to vacuum on a weekly basis while I’m at work.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Best Shark Vacuum Yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. The self-emptying feature is great! The mapping feature works great and I love that I can program it to clean certain areas more thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Great for People with Pets!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats. 2 of them are major shedders! This works extremely well and I don't have to empty it every 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Replacement vacuum

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older shark which the automated vacuum works perfect. When emptying the shark it’s a little loud, but when the robot is cleaning slightly louder then previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Shark EZ Robot Vacuum for our home. We have it running thru our Family Room, Living Room, Dining Room and Kitchen. It works really well. We have it scheduled every other morning when we leave to work. We leave it running when we're not home because it can be loud. Especially when it docks and empties itself. You can use your phone to program it and whatnot. I would recommend. Helps keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive, but its been great lessens mess between major cleaning. Would like it to be on high all the time, but its done well and the wife likes it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good robot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum does the job for the price. Need to empty dirt reservoir once a month only. Obviously does not substitute a regular vacuum, but keeps the carpet floor clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good and convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the free time she gets to do other things while the unit vacuums the house. The self emptying feature is great. Very quiet, don't realize it is running.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Best Buy number one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great. Does everything everything I needed to do and the best thing about it was getting it from Best Buy quick and easy Best Buy's always been good to me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I robot vacum Xl

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one awsome vacum. It goes around chairs. it cleans great. Knows when to emtpy the bin at the docking station. You cn program it to come on and off when u want.

    I would recommend this to a friend