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Customer Ratings & Reviews

Your price for this item is $148.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the EZ Robot Vacuum RV912S's excellent cleaning performance, convenient self-emptying base, and ease of use. Many appreciate its quieter operation compared to other models and its effectiveness in removing pet hair. However, some users have noted challenges with navigation, the lack of mapping capabilities for larger homes, and occasional issues with battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,090 reviews
  • Rated 5 out of 5 stars

    Best robot vac we’ve tried or owned!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works really well compared to the other 2 robovac ms we owned previously! Love that I don’t have to keep emptying a small dustbin every time I use. It does a more thorough job. The only thing I do wish is that it came with a remote for when I just want to do touch ups. But considering how well it works I can overlook that. It’s also much quieter than others. The voice feature is awesome! My husband has never been interested in any of the numerous vacuums we’ve had, but he actually uses this one & also loves it which speaks volumes lol! I have no complaints! I’ve had quite a few Shark upright vacs, handheld vacs & I’ve loved them all. Shark has been my go to choice for many years & I will continue to buy & purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cleaning Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with a great app experience to tie it all together. Only qualm I have is when changing Wi-Fi’s you have to delete the robot and the app in order to set up a new wifi. Otherwise perfect at its job. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Have a black lab that sheds a lot and this vacuum literally gets all his hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. One thing that worried me was it falling from the stairs but it doesnt. It knows!!! I recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but suction isn’t what I would expect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum because my Roomba I owned would not vacuum my new living room rug. The recognition feature thought the black in my rug was a cliff so it would shut down. This Shark was on sale and I do love love love the self emptying feature but the suction is nothing g like the Roomba. Would go for Roomba over Shark. Pic of my rug.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sensor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it at first. When there is a space need to clean the most it usually skip and jump to the cleaner area. It happens many times.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how the mapping works, but otherwise a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great as a little helper, but I have 3 German Shepherds and it struggles with the hair quite often. It gets wrapped around the roller so quick I have to take it apart and clean it almost daily. Other than that the floors have never been cleaner! I kinda wish the dust bin on the base was as big as my last one, but you get what ya pay for I suppose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iRobot competitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and affordable vacuum with dust bin. I have used iRobot mainly so this was a gamble to know if it could compete, and it did. Maintenance is easy.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 1 out of 5 stars

    Piece of crap that only lasted a year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing never worked properly, never mapped the house like it was supposed to, so it skipped over entire rooms, and just vacuumed at random. A little over a year of using it, I keep getting an error about the wheel. Well, convienent they mysteriously don’t offer a replacement for this one part so I have to buy an entire new vacuum. So don’t waste your money, $400 down the drain. I am disgusted with Shark right now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on pet hair and the schedule works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love him he is amazing thing in the house. It’s easier for me to live with this vacum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Miserable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked very well for a few weeks. But now gets Error Code 2 (obstruction) immediately upon turning on. The vacuum is clean, moving brushes rotate normally. I’ve read many reviews saying this is normal with no good solution. I spend way too much money for this product to be a large paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good robot vacuum, the app works well. Cleans and hasn’t had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good materia exellen Quality fast and good brush love it

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Shark EZ Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Shark EZ Robot Vacuum. It works really great and I love the feature of self empty base it’s really easy to empty and clean it. I do recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cleaning, I only need to remove the trash one time monthly and my cat loves it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a good job and make my wife haopy. you. An program it to clean om time. Pick up the dust and small tbings. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dusty the new member of the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away by how efficient this is. Our house has too much floor space to be able to keep it maintained on the daily and this vaccum/roomba is a life saver. Too much good to say about it but found it a great Black Friday steal, and yes it helps ALOT with my pets fur :)

    I would recommend this to a friend
  • Pros mentioned:
    Self-empty base

    Rated 5 out of 5 stars

    My baby shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He works good for us. I have 2 large dogs & it seems to be working just great

    I would recommend this to a friend
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