Customer Ratings & Reviews
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Customer ratings & reviews
#1 User Friendly Monitored Home Security SystemPosted
The latest "Shield" security system from SimpliSafe is without a doubt the easiest & the best looking alarm system I have installed; and I have installed over a dozen systems to $5,000 & up from various manufacturers in homes, including in my own home. This newly released completely wireless model is ultra modern in appearance & in operation. It literally talks you through each step by voice & by text on the hand held, easy to read keypad. Shield includes: 1) Keypad, 1) Base Station, 2) Motion Sensors, 6) Door/Window Sensors & 1) Key Fob. You can add some very cool & useful accessories for little extra money, i.e. extra sirens, CO2 Detectors, Smoke Detectors, Water Sensors, Freeze Sensors & SimpliCams (Security Cameras). The latest SimpliSafe Shield features smaller, better looking hardware, that wirelessly connects with sensors farther away than the previous model & sends & receives signals faster than before. This means you are protected even in a very large home without signal disconnection issues. All devices include batteries; the entire system continues to operate in the event of a power outage. To begin, simply pull a plastic separator out of each device that blocks battery power until you set it up & follow the voice & text instructions (you do not need to read a manual), enabling the internal batteries to connect & you are off! You name each sensor so Shield can identify it. You press the button to test each sensor. There are no holes to drill; the Keypad & all Sensors are mounted with adhesive tape, included (with spares!). The rubberized keys on the Keypad are just the right size, not tiny buttons like most keypads, and look & feel great. The keypad display area serves as a rocker switch: up/down/right/left. Menu on the Keypad opens up settings, where you can customize chime volume, voice volume, alarm volume, entry delay / exit delay / alarm off time, just to name a few. The Base Station features a most impressive swirling, revolving series of LED's at the base that can be defeated for a hidden installation, or activated to draw attention & to provide exit safety. Once setup, you can activate & connect a choice of monthly monitoring service levels online or via telephone. A major benefit is: there are no contracts. Monitoring is state-of-the-art, connecting to your SimpliSafe Shield by both Wi-Fi (faster) & Cellular (back-up if your Wi-Fi cable is defeated or fails). You can specify which alarm triggers get emergency response & which you only receive private notification. And you can change notification choices as often as you prefer. SimpliSafe has built a dynamite Monitored security system & the "Shield" model includes the most sensors of any model; the included sensors will be needed in virtually all installations, so the Shield is an outstanding value. SELF MONITORING: For those who prefer self monitoring, SimpliSafe delivers this option by you paying for monthly monitoring & you select phone call, email & / or text options. You can choose not to alert the authorities & by this method you have set up a self monitoring system, complete with battery back-up (up to 24 Hr on the Main Unit), Wi-Fi & Cellular connection to the Monitoring Station, who will alert you if any sensor is triggered. Can You Avoid Paid Monitoring? You can use the SimpliSafe Shield as a "local" unmonitored security system; basically a box that screams at the potential intruder & that is all. You cannot activate the built-in Wi-Fi or Cellular to contact you; it is fixed & pre-programmed to only contact the Simple-Safe Monitoring Station. CONCLUSION: SimpliSafe offers modern hardware that beautifully blends in your home setting. It is ultra reliable, easy to set-up & friendly to use on a daily basis. Monitoring is reasonable & there are no contracts. However, if you prefer a security system where the alarm will notify you with an alert (self monitor) without paying for monthly monitoring, look further; SimpliSafe cannot send a signal without paying for monthly monitoring. Some competitive security systems are specifically made to do just this. That is not made clear on the box nor in the advertisements; for this, I deduct 1 star from a perfect 5.0. Monthly security monitoring offers many benefits; if an intruder damages the keypad, the signal is still sent to the station via Wi-Fi or cellular. Broken pipes? A great item for silent monitored alert. A local, unmonitored alarm that screams but does not alert anyone may be practical if your neighbors hear it & if they choose to take action; that is not a chance I choose to take. Best reason to pay for monthly monitoring? Peace of Mind!! For that reason alone, my home is monitored & I recommend you monitor yours, as well. I find SimpliSafe Shield to be a Top Tier Security System for those who choose to hire a professionally monitoring company to protect their family & their belongings. This system is a bargain & is a delight to use. HIGHLY RECOMMENDED!
I would recommend this to a friend
Easy installation and great support!Posted
I've read countless reviews around the easy setup, and awesome monitoring. Gone are the days where you have to sign some long contract, and pay for installation. I received the white unit, with 6 entry sensors, 2 motion sensors, and a key fob. The sensors can be applied to windows & doors easily with the adhesive tape. So far, none of them have fallen off, even after repeated door slamming from the kids. Benefits: 1. Cellular and Wifi connectivity. If your internet is done, no worries, it will still work over cellular connection (with no service fee and active monitoring subscription).. 2. Battery backup of the base station. It comes with batteries already installed, and they're easy to replace should they go bad. I'm not sure if they're rechargeable, as I didn't check. A simple screw driver will allow access to the battery compartment. 3. Monitoring that isn't super expensive. I signed up for the better of the two plans, just so I could have the remote deactivation ability. We have a new home, and sometime contractors have to enter without us home. It's nice to be able to remotely deactivate/activate the alarm. On to the install: Step 1, is easy. Plug the base station in and remove the battery tab. Then, remove the keypad, and remove the plastic battery tab to begin setup. Step 2: Place the sensors, one at a time, taking the keypad with you. You'll need to push the "test" button on each, and name them using the keypad. Naming the sensors is similar to old T9 texting on a phone without a full QWERY keyboard. Step 3: Activate monitoring. This is where I had an issue. They payment gateway screen kept saying "Check internet connection." It didn't matter if I reset the base station, setup Wifi on the keypad, or used cellular to proceed (via hotspot). My step 4 was calling support. Normally, you'd just walk through online setup and payment, but I couldn't get that far. After waiting a couple of minutes for someone to answer my call (placed in queue w/hold music), I was quickly on my way to activation. The support experience was great. They asked me for the Serial Number of my base station and the keypad. Then walked through gathering my information for payment, and sign up of monitoring. The representative I spoke with was easy to understand, and really made the experience great. She walked me through how to use my system, the menu navigation, and ensured that I was able to login to both the online portal, and the iOS app. It was great! The app is super intuitive, and simple. I signed up for the better of the two plans. It allows remote activation/deactivation via the app. SimpliSafe is really a no brainer. Especially if you don't want to be stuck on a contract from a competitor for 2 years+ to pay for the system. The most expensive plan is still under $30, and provides the same level of monitoring. I went ahead and ordered another keyfob while I was on the phone with support, and I'm eager to set it up. Really happy with the setup process, and SUPPORT is a big win. Didn't feel like I was talking to a robot. The experience was great.
I would recommend this to a friend
Missing self monitoringPosted
SimpliSafe – Shield Home Security System. This system comes with 6 door/windows sensors, 2 motion sensors, a key fob, a keypad, and the base unit. It also has 2 stickers for windows and 1 yard sign. It connects via Wi-Fi and cellular. It uses the Wi-Fi and cellular connections for monitoring services. It will also check for updates using these same connections. My review will be for the system itself, no monitoring. It was as easy to setup as it says. Plug it in, turn it on, and set a pass code. Start setting up sensors and do the final system checks. It is really that easy. I ordered 2 extra windows sensors for the house. The boxed setup seems suited more for an apartment than a 3 room house. The extra parts are easy to order and are cheap enough to not break the bank. My real complaint on the extras is the camera, it’s not good for outdoor use. Looking into buying the camera it states that it requires power, just like everyone else’s does, it also requires Wi-Fi. They make the statement that you can view the camera from anywhere on any smart phone. That’s not possible if you don’t pay for the $25.00 a month plan. They leave that part out. In order to monitor your system you have to pay them. Even though the base unit links to your Wi-Fi, you are not allowed to access your system from your smart phone unless you pay the biggest fee they have. I get why you don’t get monitoring without paying. But to have something that can access the internet and yet can not be monitored with a free app is a real draw back. Every part of the system to app interface is right there, they just step in the middle to stop it from working unless you pay. I would be willing to bet they lose a lot of sales over that. More like people return them once they realize you have to pay to monitor the system yourself. Imagine how many more they could sell if the app was free, with adds, and then the adds would be removed once you stepped into a payment plan. This system could be a security camera system total replacement if the smart phone app was free, just like almost all of the security camera systems are now. Overall the system does not get good reviews on the internet. Most of the bad reviews are from long waits to talk to someone about a problem their having. This is not what you want to have happen with a security company. You need someone on the phone now, not 45 minutes from now. I did call them myself, I am not joking when I say it took me 2 days to get through. Long waits until I gave up for 2 days in a row. On about the 5th call on the 2nd day someone answered the phone after about 10 minutes, and they had an attitude problem. Throw in a free smart phone app, with adds, to monitor your system yourself. Turn it on if you forgot to set it before leaving the house. Get notified when something happens, or a camera picks up something. Then when people see how useful the system is they would be more willing to pony up a monthly fee for offsite monitoring and recording. Someone to call you and say, hey, did you do this? What’s your safe word. Then call the police when you don’t answer or give a wrong safe word. It just seems like greed to force you to pay even more for something that should be supplied. This system, for the price, should include a free app that allows you to monitor it yourself. Pay the extra every month if you want to have someone else deal with it, record events, call you, call the police, you get the idea. The system itself seems solid and easy to use. It’s the greed of the developers that’s getting in the way. Right now a security system, fully installed, will cost about half of what this does, but you pay for monitoring. If this system cost twice what a regular system does, but limits what you can do, it’s only useful in apartments or dorm rooms. Throw in a free monitoring app with push notifications, and adds, and this thing would fly off the shelves. They would sell more, get add revenue, and end up with more customers. If you live in an apartment, or a dorm room, this could be exactly what you need. Something to make a lot of noise when someone enters without you knowing. Without the app it’s really not suited for a full size house.
I would recommend this to a friend
Most important review you'll read....you need thisPosted
As someone who has been in the electronic security (alarm) business, one way or another, for nearly 30 years, I can say everyone needs an alarm system and Simplisafe is the system you need to have. I've had the second generation Simplisafe system for about two years now and I've been extremely pleased with the system. It was so easy to install, it was affordable, and the monitoring service has been top shelf. I own the system and can have a "local" system that rings the sirens only, or can have a "monitored" system that I pay monitoring fees and the monitoring service texts me, emails me, calls me, and dispatches alarms to the police and fire departments if you do not provide the verbal abort code. I use the monitoring service and love it! What I like about this new generation system is that it addresses the short comings of the 2nd generation system. Some of those improvements are things like the keypad. The new keypads are simply amazing. The keypad recognizes you are near the keypad and lights up. The buttons are bigger, the display is actually readable. The countdown sounder is louder. The keypad allows for programming via the keypad than the previous generation. The keypad, which is the one part you interact with most, is frankly the most important update and it is a huge improvement. Other improvements are the addition of using WIFI for sending alarms to the monitoring station, in addition to the built in cellular radio. Your monitoring fee includes these services, at no additional cost. You'll notice a "meatier" base station that seems more durable and made of thicker plastic. The sensors for the doors/windows, motions, and glass break detectors are smaller and much more aesthetically appealing. There are so many reasons you should buy this, from the fact you'll own the system, it works, it is an easy install, the monitoring fees are reasonable, and you'll have a level of security you didn't realize was within reach, and you don't need to be an alarm installer to do this. As for service, the most you'll probably have to do is change some batteries. On busy doors/windows (opened and closed a lot) will require more frequent changes. Keypads will need to be changed more frequently than other items, like not often used doors/windows. But really, changing a few batteries is nothing. Some batteries will cost you so little, it would take decades to catch up to what an installed alarm system costs. You will get nearly instant alarms, arm/disarm signals, and even "special alarms" for things like a safe that gives you a silent heads up alert to your phone and email as you dictate what and where to send (or not to send). I get all signals on my phone, but my wife only wants to know about alarms. All signals go to our email and I keep it for an archive so I can look back and see when I came/went. Phone calls from the alarm monitoring station come very fast. I can only say that when I was looking for a new system to replace my very old outdated system that could no longer be monitored, I chose Simplisafe. No alarm dealers, no markups, no nonsense, no contractors in my house. I used to say alarm dealers were on par with used car dealers. Both have changed over the years, for the better, but you don't need to spend that kind of money for a system like this that is so easy all around. You can download the app and arm/disarm your system from afar. You can program your system via the app. You can do everything with this that you'll pay a lot more for from an alarm company. My only advice? Don't have the base station sitting out in the open, hide it behind a picture frame, or something that prevents it from being easily spotted. Simplisafe has improved this base design as well, to make it even harder to defeat the base station. Thanks Simplisafe, for bringing this to the market, for those who want an alarm system and don't want to spend a fortune, and also for those who want to do this themselves and to take the mystery out of the process.
I would recommend this to a friend
Deceptive Monitoring FeesPosted
I recently purchased the system based on reviews and looking at SimpliSafe web site. I purchased a complete system with extra siren, motion detectors, fire detector, indoor camera and door video camera. The only concern I had was the cellular signal in my home, since my area does not have good cell service. When looking on line I saw many links that said monitoring was 14.99/month, including SimpliSafe own website. There are no mention of any other monthly charges. There is no mention on the website that if you wanted recording for the door camera there was a cost of 4.99/month. After installing the camera I found out that it has very little value without the video recording, since even if you are home most of the motion activated alerts are gone by the time one is able to open up the app to see what happened on live view. So you must have recording with the door video camera. After further research I found that another well known brand provided recording with it's door video camera for less than 3.00/month. So I told SimpliSafe that I wanted to return the door camera and why. The agent said fine and provided a prepaid return postage mailing label. So that was very nice. When I got around to installing the rest of the system I started with the indoor camera. For me, the indoor camera was to see what was going on "live" if there was an alert. Thus I wasn't concerned with the 4.99/month recording fee. The SimipliSafe App works very good with the camera. My real issue with SimipliSafe came after installing the main security system and while testing it to see how the cellular signal was. I found out that in order to take advantage of all the features of the app for the security system I would have to pay an extra 10.00/month or a total of 24.99/month. No where on SimpliSafe website or the reviews I read was there an extra charge for the full function app. I found out about the price difference when I looked at my plan on line and noticed that it said 24.99 instead of 14.99. I called and talked to an agent and was told that if I wanted a full functioning App on my cell or computer it would cost 24.99 and they only had the two plans. I was told that the 24.99 did include having recording capabilities on any camera that you had, but I explained that I really didn't care about the cameras. I mentioned that I felt that an extra 10.00/month for a fully functional App was a little much, that on the website there was no mention of the App costing extra. The agent agreed that he could not find any mention on the website of any other costs besides the 14.99. So SimpliSafe has provided me with a return mailing label, which I will use to return the complete system to them. I will go with the other brand that charges only about 10.00/month which includes the complete app functions and the recording for all their different cameras and save myself 200.00 per year
No, I would not recommend this to a friend
Easy-to-Install Home Security, with a Few FaultsPosted
INITIAL THOUGHTS: First off, regarding SimpliSafe, if you don’t know who the company is, I recommend reading up on them, as they are among the higher-ranked DIY security system companies. I’m not making any claims that they “are” the best…only that they are “among” the best. With that being said, their products are also one of the most affordable DIY security systems, one of the easiest to install, and one of the most flexible in terms of available components & monitoring plans (NOTE: A monitoring plan is NOT required, but it DOES provide the full array of features & functionality. Compared to other DIY security system, SimpliSafe’s systems tend to rank higher than the great majority of them, as well as being more affordable. SETUP: With that being said, installation is extremely simple. I’m not going to go into detail, as it is, for the most part, “plug & play”. I mean, seriously, it doesn’t get much easier. My only complaint is the size of the door/window sensors. At 3” x 1.25”, it is larger than most others. On the plus side, it can be installed up to 2” from the magnet, thus creating the possibility for you to install it out of sight…say, on the outside of the window frame, where potential intruders won’t be able to see it. The base unit can be installed wherever you want, including out-of-sight (ex. in a closet, inside your AV cabinet, etc). The LEDs on the base can even be disabled, thus making it more difficult for an intruder to realize what the unit is. Likewise, the keypads can be placed anywhere (you can purchase additional keypads, placing…for example…one near the front door, one near the back door, and maybe one in the master bedroom). Compared to their older SimpliSafe 2 system, the SimpliSafe 3’s components (according to company information) are more reliable, battery-backup has been added, and a larger selection of additional add-ons has been developed. MONITORING: Purchasers are more than welcome to forget about a monitoring plan, but, in doing so, you lose all the benefits of what a true security system is all about. When signing up, you will be presented with the “Standard” and “Interactive + Alerts”…but SimpliSafe DOES offer a third “Alert” option. In order to get this option, I suggest calling SimpliSafe’s customer service. Regarding monitoring plans, again, a monitoring plan is NOT required for the system to function…but it does add considerable benefits & features. Pricing is as follows: “Standard” @ $14.99/mo, “Alert” @ $19.99/mo & “Interactive + Alerts” @ $24.99/mo. The “Standard” plan includes 24/7 live alarm monitoring & cellular connection to emergency services. For those wanting slightly more, the “Alert” plan adds SMS/Email alerts. Finally, for those who want everything available, the “Interactive + Alerts” plan adds the ability to arm/disarm from anywhere, & “Secret Alerts”. A “Secret Alert” is receiving an SMS and/or email when a sensor is tripped but does not trigger an alarm event. An additional benefit of the “Interactive + Alerts” plan is the ability to remotely change your system’s settings. CONCLUSION: The first two questions most people probably ask themselves is, one, do I really need a security system, and two, is it really worth is? To answer the first question, you need to think about what you have inside your house, and whether, or not, you consider it valuable. By “valuable”, I’m not just referring to the “financial” value, as the “personal” is not only equally-important, but, to some, it is even more important. Do you want, or need, to protect those items (“items”, by the way, can also include the people living there – wife, husband, kids, parents, etc – and they are MORE VALUABLE than anything else in your house). Once you’ve realized that the answer to the first question is “yes”, then the second question becomes much easier to answer. Once these two questions have been correctly answered, the bigger question comes up: Do I want to install myself, or hire a professional company to install? For those who want someone else to do all the work, or who don’t have the time (honestly, the SimpliSafe is not only simple to install, it’s also VERY fast to install), then, by all means, hire ADT, or any of the other companies. They’ll do a great job, you’ll have the security you want/need, and you’ll have expended very little effort…but, you’ll also be locking yourself into a contract with minimum terms (usually 36 months), plus you’ll pay a lot more for the monitoring service. On the other hand, if you’re the DIY type and/or you just prefer installing yourself, then a DIY security system kit, such as SimpliSafe’s SHIELD, is your best bet. Sure, the initial out-of-pocket expense might be more (I say “might”, because such is NOT always the case), but you’d be paying a LOT more in monthly monitoring fees…some can be as much as $50-100/mo. With SimpliSafe’s plans in the $15-25 range, you can take all that money you’ll be saving, and put it towards more useful things, such as a new computer, 4K TV, or, better yet, a motorcycle…ok, just kidding on the motorcycle (or am I?). While the SimpliSafe 3 SHIELD Home Security System isn’t perfect (is anything?), it does whjat it’s supposed to do, it does it for an extremely reasonable price, the monthly monitoring costs are very minimal, and installing & setting up is quick & easy. The ONLY reasons I’m not giving this a 5-star ratings is because of the large window/door sensors, and the lack of ANY self-monitoring functionality/features without a paid monitoring plan. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.
I would recommend this to a friend
Equipment installation and setupPosted
Just to set expectations here -- I'm not commenting on the monitoring service. As of this writing, I don't have monitoring activated, so it's really too soon to review that! I'm commenting on the devices that are contained in the kit and setting them up. This kit included the base station, one keypad, one remote fob, two motion sensors, and six entry sensors. The packaging was really impressive -- everything had its own compartment with a description of what it is. It's a firm cardboard material, so I'm assuming it'll break down like normal waste -- no excessive plastic. It included a really nice setup guide with pictures and very clear instructions. Overall, the packaging and the guide would make it suitable for someone with zero technical aptitude or confidence. I'd have no trouble recommending this to anyone who is non-technical. The base station is somewhat attractive, looks like a vase or something, would look just fine sitting in a conspicuous place on a shelf. All you have to do is remove the battery safety tab and plug it in. The keypad has a bracket with adhesive pads that are similar to the 3M "Command" adhesive systems that allow you to stick hooks to the wall and remove them without damage. The kit comes with extra adhesive pads. When you pull the battery safety tab, it wakes up and tells you what to do to set it up and begin adding sensors. The sensors are easy to set up, too. The most challenging part is figuring out where to put the motion sensors; which room or area do you want to monitor? Also -- I have large dogs, so I am watching these sensors to see how they respond to the dogs before I let them be monitored remotely. The door/window sensors are also really easy; there's a rectangular notch on the front face of both pieces; just so long as those notches are closest to eachother, there's lots of flexibility in how to mount them. It doesn't seem to matter which part is stationary and which moves; I put the passive magnet thing on my door trim and the active sensor on my door because my door trim has a shaped profile so the active sensor wouldn't lay flat on that molding. The sensors don't have to be touching, so long as they're less than 2 inches apart. I know the door sensors are working because the base unit signals when you open and close doors. So -- the equipment looks great and appears to function quite well. It's very well designed and it's very simple to install. So far I'd recommend this system. However, the system is not very useful without subscribing to the monitoring service. You can turn on monitoring, but it'll just use the base station as an alarm. I'd think/hope that there would be a way to use the system over the internet with the app -- for example, sending alerts to the app or your email when a sensor is triggered, but nope. So now I'm going to activate a monitoring plan, so I'll comment on this review after I've had a chance to use the service. Activating through the app and the website hasn't worked so far, so I have to call customer service. Wish me luck!
I would recommend this to a friend
Simply Splendid Home SecurityPosted
Setup: SimpliSafe gives you the ability to set up your own home security system, and this was neither difficult nor time-consuming. I actually enjoyed it! Upon opening the box, I found each device to be well-presented and clearly labeled. As expected, there are instructions included, which are clear and concise. Pulling out the plastic tab on each device activates the batteries, then you place each device in the appropriate locations and connect them wirelessly. There is not much more to it than that! The simplicity seemed too good to be true, but it was truly that simple. Design: Although I did not own the previous SimpliSafe model, I appreciate the updated design. Unlike the previous model, this system has a modern and minimalistic look to it. Each device is well-designed and discreet. Even after setting everything up, I can hardly notice the system in my home, which is nice. The base station is the largest of the devices and it must be placed on a flat surface but, again, I do not mind having it visible on my living room end table due to the modern, sleek design. It is actually quite comforting to see it and be reminded that SimpliSafe is providing an added layer of security to my home. Something else that I wanted to make sure I mentioned is that the keypad is easy to use. Since this is where the interaction occurs on a daily basis, ease of use was very important to me. I can happily say that the screen is easy to read, the buttons are easy to press and options can be easily navigated Security: Thanks to SimpliSafe, I have never felt more secure in my home or while I am away. Each device integrates seamlessly and is very responsive. There is almost no delay between activating the alarm or being notified when a door/window opens. It is also comforting to know that there are a number of backup features like power outage protection, a cellular connection reinforced by Wi-Fi, and the system still notifies authorities if the keypad is damaged by an intruder. There are even more backups in place, so it seems that SimpliSafe has thought of every situation! As a pet owner, I appreciate that the motion sensors can recognize heat signatures of humans and know not to trigger the alarm for pets moving, running, or even jumping around. I also like that you can add additional devices to the security system as desired. There are even home protection devices such as water sensors and smoke detectors. SimpliSafe definitely has you covered when it comes to home security and protection! Verdict: Do yourself a favor and invest in a SimpliSafe security system. Whether you just get the basics or upgrade to every device that is offered, you will not be sorry! As someone who has had their home broken into, I would like to say that a home security system is one of the best investments you can make. You may think it could never happen to you, but that is what I thought as well. The heartbreaking feeling and loss of a sense of security when an intruder breaks into your home is something you never fully get over, at least not for quite some time. I wish I would have owned this SimpliSafe security system sooner. It may not have prevented the break-in attempt, but I am confident that it would have certainly deterred the intruder right away and maybe even could have led to an arrest. This system easily deserves a five-star rating!
I would recommend this to a friend
Incredibly Easy, Incredibly EffectivePosted
The SimpliSafe Shield system is a 100% wireless, easy-to-setup system that takes away the cost & complexity of wired systems. As a benchmark, I was able to unbox, install, and completely configure the system in the amount of time it took one of my kids to get ready for the morning. Seriously. The system includes a base station, which is also the alarm speaker, keypad controller, 6 door or entry (i.e. window) sensors, 2 motion detectors, and a key fob for remotely arming/disarming the system just outside the house. The key fob also has a “panic button” discreetly designed into the top of the fob allowing you to activate the system if you’re being attacked or forced into your house against your will. The system relies heavily on “Command Strips” to mount every piece of equipment, making installation quick & requiring no drilling or holes to be put into walls or doors, an excellent option if you’re renting or don’t want to tear up the house permanently drilling, although they do include screws should you want or need to hard mount anything. Extra Command Strips are included in case you mess up or need to move anything. As mentioned, installation took me less than 30 minutes to complete with all parts of the system installed. Adding the sensors & parts to the system is also very easy, with the instructions clearly detailed on the touchpad for you to follow. After adding a sensor you can name it with one of the dozen or so pre-typed names or manually enter a name that matches up with the actual type of entry you’re naming. The door sensors can be a bit of a challenge if you have thick crown moulding around the door, as the 2 parts of the sensors can be a bit of a distance away. However, as long as the 2 parts are less than 2 inches apart, they should work. Any more than that & your sensors will read as the door being open, so plan well & test the sensors BEFORE trying to mount them. The motion detectors have a smart detection feature built in that allows the system to discern between a pet and human, which was good because my dog loves to move into the living room to soak up the sun. So far, there have been no activations even though I know she is tripping the sensor when entering the room. Range between the base unit & the sensors is excellent. Our house is fairly spread out, and sensors at the far end of the house (garage area) work just as well as the ones within 6 feet of the base station. While this system did not include them, other add-ons are available including extra keypads, fobs, smoke detectors, carbon monoxide alarms, water alarms (where was this in my last house when I needed it?), glass break alarms, panic buttons, and cameras. I do wish the system were compatible with other brands of smart or connected devices like Nest smoke detectors, but guess that is the nature of proprietary systems. With regards to the panic button, this is a feature that the keypad is missing by default. In my previous alarm system (commercial professionally-installed system) we had the 3 buttons for fire/EMS/police on the keypad. This system does not have that ability, rather you would need to purchase a “panic” button to install near the keypad. Probably not a huge deal seeing that I never had to hit the buttons in the past, but worth mentioning. The system also features an optional “duress” PIN that can be entered if you’re being forced to disable to system but don’t want to set off the alarm. Entering this code will make it appear the system is being shut off, but will send a signal to the alarm company who will dispatch police immediately without calling the house (like they would do in a standard alarm). So far, I can find absolutely no down sides to this system. It beats the pants off expensive commercial systems that always come with installation fees & long-term contracts. SimpliSafe will allow you to cancel or suspend service at any time, no contract involved. Likewise, the system is portable, which is great for those of us who rent or are planning on moving in the near future. And looking at the technology & features, it’s clear this is the future of the alarm industry. I feel much safer with my wife & kids at home with this system without the back end expenses of the more expensive systems.
I would recommend this to a friend
Pretty Decent Home Security for the DIYerPosted
The SimpliSafe Shield is a home security system that comes with a base station, keypad, key fob, 6 magnetic entry sensors, and two motion detectors. It can be used either in standalone mode, where a break-in will set off an alarm and maybe scare off a robber (who has no way of knowing it's only in stand-alone mode) or a connected mode via a subscription which gives you the usual home security services of having someone check-in with you when the alarm goes off and notifying police. Installation is pretty simple. You'd want to install the entry sensors on doors and windows that allow the easiest entry into your home and the motion sensors such that they provide coverage of those entrances? Why, because magnetic entry sensors can be defeated or batteries can fail or someone could gain entry some other way into your home. The motion sensors provide a very nice backup. You may have noticed that I sad batteries can fail. These all have a battery so will operate without power. The base station will need to be plugged in to an AC source as it's battery doesn't have the longevity as those in the sensors. Still, it's great knowing your security system can't be defeated by cutting power to your house. It also can't be defeated by cutting your phone lines. Though it's not explicitly stated, the base station doesn't need an internet connection or even phone connection for the subscription service to work. So, it must have a cell modem built-in. Which means even if the crooks cut power, internet, and phone to your house, you're still secured. The system is designed for easy setup as well as installation. Pretty much, using the menu on the keypad, you pair each device to the system. You press the test button on the sensor, choose a name/location on the keypad (it auto detects what type of device) and then install. Or I suppose you could install everything but the keypad first, then walk around with the keypad pressing the test buttons. Your call. I'd mentioned standalone mode before. The other good thing about it, aside from seeming like a fully functioning system to a robber, is that you get notification that something actually happened. If someone manages to break in via an unlocked door or window, without this system or a camera, you may not immediately know a break-in has occurred. Given that it can give off an alarm even when there will be no followup call to police, this is still useful for it's deterrent effect. As for the system, everything works. Motion sensors detect motion. Entry sensors detect open and closed doors/windows. The keypad lets me switch from home to away. Opening the door when away triggers the alarm (or staying inside and moving triggers the motion sensor and alarm). Enabling/disabling home/away and the alarm can take place either via a code on the keypad or button on the keyfob. Unfortunately, it's not one of those keyfobs that is location sensitive where it can tell I've walked out of the house or back into the house and take care of arming and disarming on it's own. Still, it's nice and works well. My major keyfob complaint is that the kit only comes with one. I'd expect for a home security system, typically marketed to families, that there would be at least two. That makes dealing with keyfobs easier - either both parents or at least two people always have keyfobs and the rest rely on the code instead of needing to figure out do we leave the keyfob for the last person who is leaving the house? Even though the base doesn't need internet, it can get it for updates and likely, to help SimpliSafe save money on cell bills when alarms happen. Ideally, if they ever were going out of business, there would be a mode where it could connect to some online service that provides the same check and/or call police for you. At the very least, the potential for them to add that feature is present. Based on looking online, there are other sensors including a camera that can integrate with the system. I think with even just two cameras, this would have graduated to five stars.
I would recommend this to a friend
Easy Home Security for monitoringPosted
I am heavily invested in a smart home. I have two Arlo cameras, smart garage door, smart lights, Nest Protect, Nest Thermostat, Google Home, etc. The Arlo is nice for security, but it is limited.. You get a 10 second clip when it detects motion and it can turn on (very) loud alarm. But I wanted home security that was a little more fool proof, or maybe a bit more comprehensive. Simplisafe is a well known product, if you've listened to any podcast in the last 5 years, you've heard about it. It is designed to be plug and play. For the most part, it is exactly that. In terms of ease of installation, it really doesn't get any easier. You pull the tabs to hook up the battery connection for all of your devices, and use the included adhesive tabs to secure the items where they need to go. For the money, you get a lot. You get six door sensors, two motion detectors, keypad, base, and keyfob. You also get some stickers and yard signs to deter potential thiefs. While it's a good deal, keep in mind that you will need to purchase additional items (more than likely) if you want comprehensive coverage. The entryway/window/door sensors should go on every outside door and window. I have a small house and have 3 doors that need coverage and 11 windows. So there's an additional investment. It's better to know how many additional accessories you need when purchasing the bundle so you are prepared to install everything at once on day one. Back to set up. It's pretty straightforward and the setup guide does a great job walking you through it. I put all of the sensors in place and then took the keypad around with me to setup each device. It didn't take much time at all. I've read online (not from Simplisafe) that you should hide the base to prevent thiefs from breaking in and smashing the base which sends the signal to the police. I heeded this advice and put the base in a corner. While the keypad seems like the brains, it's actually the base, which communicates with all of the devices and connects to the internet via WiFi and cell signal. While it is easy to setup, MY BIG COMPLAINT is lack of home integration (I don't think Nest Thermostat really counts). That includes app control. I'm not quite ready to invest monthly on a subscription service of coverage. That means, I essentially have a "dumb" but capable loud speaker when someone tries to break in. I decided that for now, that was all I needed to deter thiefs. But see, that means I don't have access to the app controls. I hear the app is basic anyways, but I would like to see some Google integration. I cannot really comment on the service it provides. I can assume it is capable, but again, I'm not yet willing to invest. When I go on vacation next, I will likely bite the bullet to make myself feel better. I want to make one more comment about connected home and systems. Simplisafe can be pretty comprehensive. If you're just now getting into the smart home foray, you could purchase all Simplisafe devices (from cameras, smoke detectors, to water leak detectors). That is an intriguing option to me. The problem, this is just for me, is that I am already heavily invested in a smart home with other devices that don't necessarily play nice with Simplisafe. It doesn't mean Simplisafe isn't a worthy product, it's just for me, I find it difficult to invest in their cameras (which I would presume work well within their ecosystem) because I already have Arlo cameras. And lastly, I made a big deal about Google Home integration, this is only a small complaint. I really wish I could self monitor and receive text or app alerts on my phone without a subscription. Having that ability would work well within my smart home ecosystem. At the end of the day, you just need to think about the smart home you have now (if any) and how this fits within that system. If that's not a concern and ALL you want is a security system with monitoring services, this would be a fantastic choice.
No, I would not recommend this to a friend
Impressive DIY system, best DIY system out therePosted
I have a lot of experience and interest in home security. I was honestly quite skeptical of this system and any DIY home security overall. I have found myself to be pleasantly surprised with the capabilities of this package. I would give this 4.5 stars if possible. SimpliSafe really upped their game with this newest release which was long overdue. The older model was far inferior to competitors products and to this new edition. The old model was also one of the ugliest sets of equipment I'd ever seen. However, they've come a long way and I can now say I would recommend the SimpliSafe package to my own family (with a few caveats). Quick thoughts and summary at the end for tl;dr Perfect for: Small homes (less than ~2,000 sq. ft depending on layout), Condos, Town-homes, Vaction homes, apartments Look: All components are much more modern looking and can be used in upscale homes. My biggest disappointment would be the keypad. It's sleek, with a nice screen, but I still think it could be much improved to fit in to a modern or luxury home. Not that the Honeywell Vistas are modern marvels, but I am not a fan of the exposed keypad. The base station is nice a small. I have the white set which blends in nicely, but the black version looks good too. Set-up: Just about anyone, even elderly or physically challenged should have little issue setting up the entire system. The motion sensors require the most work, but not any more than changing a smoke detector battery. The setup guide was easy to follow. I chose to go thru the entire setup and label the location of each sensor with post-its, then did final installation at the end. Installation: A few specific thoughts about the installation. I was not the biggest fan of 3M command strips as the adhesive. These are meant for posters to be hung. Yes, the sensor weight is minimal, but sensors are prone to more environmental exposure (opening closing doors/windows). Typical ADT sensors don't stand up with the more heavy duty adhesives they come with so this should be interesting. I suggest reinforcing with heavy duty double sided tape. Security: It does what it's supposed to. I've had no problem activating and deactivating. The key fob works from at least 30 feet. I did test alarms and it sounded off as it should. The siren could be louder and I would prefer a siren separate from the base itself. I'm disappointed that the keypad runs only on 4 AA batteries. There should have been hardwire/AC adapter wiring available. That is a big miss on SimpliSafe's design. At the very least they should have included rechargeable batteries. Fortunately I haven't need the system to do what it's designed to do, so I can't speak to its efficacy during a break-in. However, it has a very important feature that you must look out for in a home security system: CRASH AND SMASH PROTECTION. This means that if someone breaks in and completely demolishes the base unit, SimpliSafe will still be notified and the police will be dispatched. Some major companies and DIY systems do not have this feature which makes your alarm absolutely useless. Overall, I really recommend this for smaller uses. Yes it can be expanded quite a bit to big homes, but I believe it's better to go with a more professional system in those scenarios. The system is priced okay, and the monitoring is also decently priced. In comparison, with a lot of my own personal experience, other companies like ADT (direct not authorized dealers) charge more on the monthly but can offer greater equipment savings. This is just for perspective. Home security must be tailored to each individual scenario and I'm confident this system would protect my family. I just don't believe it is once size fits all.
I would recommend this to a friend
Forced 4 stars out of mePosted
In this time where home automation is in full bloom, SimpliSafe offers a DIY security system that removes the need of an installer/technician (along with the need for the pricey installation-service combination package) and offers an easy and affordable package. Handling the SimpliSafe box, the first thing I noticed was that the contents could be heard – a lot of rattling going on. This made me feel as if something may be damaged, and ultimately, had me checking the box for indications of a drop. Well, neither was the case. SimpliSafe just doesn’t have what I think of as premium or even good packaging. There is definitely a place for everything; those places are just not tight and secure. One thing you notice is everything needed is in there. All the components seem light, but very well built. The new look is elegant and pleasing to the eye, with a much more modern look and feel. Setting up the system is a breeze. There is a setup guide included that walks you through the process, step by step. You can use the pre-attached self-adhesive strips to install each component, or there are screws provided for a more secure installation. I found the adhesive to be suitable enough, as each component seemed light and gave me no indication it would fall. I did run into installation issues; when replacing my former security system, I noticed the entry sensors on my old system accounted for the somewhat recessed position of certain doors, relative to the door trim. This could be near a quarter of an inch. The SimpliSafe entry sensors are small and slimline, and they are unable to account for any offsets caused by decorative molding and trims. It would have been nice to have some spacers or something to account for these cases. Other than this, the overall setup is as simple as simple can be. You can even walk around with the keypad to setup each device during installation. Nice touch. Once installed, you are ready to get started monitoring and protecting your home…. Well, wait, you won’t be able to monitor or protect your home. This system is not accessible without the SimpliSafe service. Ouch! While for some that may be acceptable, for someone with a home automation system in place, it was a slap in the face, followed by a backhand. I just can’t understand why in 2018 someone would build, not only a closed system, but one that basically handcuffs the user. The system works like a disconnected alarm system. It will sound off when someone intrudes, but you can’t be notified without the relative service. You can’t check on it or interface with it via your wifi connection without the relative service… there is no need to go on concerning that. Another issue I have, is I miss the instant on capability. Both arming modes allow a 30 second delay before going into full blown alarm. Granted, you can order a panic button, but it just doesn’t account for having instant. Instant on is great for overnight and vacations. This hurts, especially when you consider the lack of integration. Does it work? Very well. It does exactly what it is expected to do, once you relent to the fact it’s not going to match the abilities of other home automation and security systems. It not only performs well, but I found it to be excellent. It seems to be very responsive, sensitive, and easy to use. If you want to install your own system for monitoring, this is a can’t miss. I just feel this product is about 4-5 years late. There are already options with full monitoring added to home automation – all customer installable and customizable. Even with those options, it’s difficult for me to not give SimpliSafe credit for this product, but I would hope some of the limitations mentioned can be removed via software updates.
No, I would not recommend this to a friend
Easy Setup. Easy to Use.Posted