Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 529 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Pretty good but pricey
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and looks good. Was a bit overpriced compared to OLED technology and I ended up buying an LG C2 for around the same price. Monitor is good but the auto input scan is a PITA sometimes. Ps5 refresh rate is good
I would recommend this to a friend
Rated 5 out of 5 stars
For the negative reviewers.. no.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not sure where all the negative reviews are coming from, unless a few have gotten a defect product, but that’s with any company. You are playing the monitor lottery and gambling on a new panel no matter how much it is. If there’s something wrong, get a replacement. Now onto my review. I love this monitor. It’s crisp, the colors are beautiful and you can really tell a difference in the local dimming. The blacks look really really good. I see zero blooming even when playing a game like Dead by Daylight. Keep in mind, I’ve tested all of this on the PS5. The only bad thing I will say about the monitor is the stand. Not the design. They could have made it a bit more sturdy. There’s too many pros in my opinion that I just forget about the build entirely. When they labeled this as “Perfect for PS5”, it’s true. What other monitor has local dimming, and this kind of picture quality at this price range? None. If you’re on the fence, get this monitor.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Nooo,
Thanks for sharing your 5-star review of the INZONE M9. We're glad that you are enjoying the picture quality of the gaming monitor. We also appreciate your review about the supplied stand. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Pros mentioned:
Brightness, Performance, Picture quality
Rated 5 out of 5 stars
Very very good. Buy it.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best monitor under $1,000 period. The local dimming does make a BIG difference. This is way better than any other monitor in this price range.
Colors looks amazing and it is quick. Buy it.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Kymander,
You made the right choice! We're thrilled that you are enjoying the picture quality and responsiveness of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best monitor ive ever used
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Crystal clear 4k with jaw dropping hdr that also packs a punch with a buttery smooth 144 hz refresh rate. Highly recommend to anyone for both gaming and movies. The only drawback is the soeakers, but no where near a dealbreaker.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Dbo123,
We appreciate the positive feedback and the 5-star rating. We're glad to hear that you're enjoying the picture quality of the monitor for your gaming and movie watching experience. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Overall good but was expecting more!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far this monitor has been good but… I just can’t find right settings or best picture settings
- I don’t have a problem with the stand or think that’s an issue compared to what others were saying
- I feel like the price is too much… unless this was an oled monitor then I would understand
- game visuals are locked fps mode, cinema etc so you cant customize them how you want them visually… so I’ve been struggling to find the best monitor picture settings for best quality. I play mainly cod and call of duty has terrible 4k support. Right now I have my settings as brightness- 90 contrast -75 saturation-67, hue - don’t change , gamma 2.4 , sharpness-100 depending on game, black equalizer- 2 , picture format - neutral
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jerry, Thank you for sharing your experience with us. While we're glad that you like the monitor, we're sad to hear that you are having trouble with the settings. Keep your device up to date to get notified for upcoming features. Should you need assistance, feel free to reach out to our support team. Thanks and regards, -Craig
Rated 4 out of 5 stars
Good, not great.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good overall mointor with excellent SDR. I will admit i wasn't impressed with the HDR. Blacks looked washed out and grey. The amount of screen customization in the menu was nice, but all of the positives disappeared when i went to update the firmware. Sony forces you to download their "Inzone" app to make advanced screen settings and update the mointor. Downloading the app wasn't the problem. Getting it to work properly was the issue. For me this was one too many hurdles for what should have been a simple update. All in all if you're looking for a fantastic SDR experience, or don't mind a grey looking HDR, then i recommend the Sony M9 if you can find it on a sale. The full $900 price tag is a bit steep for full price, unless you absolutely need that sweet sweet 4k display.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ShaneF, We appreciate your feedback. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Sony INZONE M9: A Gaming Marvel
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony INZONE M9 is a game-changer in the world of gaming monitors. With its impressive specs and thoughtful features, it’s a monitor that truly stands out. Let’s dive into the details:
Key Features:
Stunning 4K Resolution:
The M9 boasts a native 3840 x 2160 resolution, delivering crystal-clear visuals. Whether you’re exploring distant galaxies or battling foes in a post-apocalyptic wasteland, every pixel shines.
High Refresh Rate and VRR Support:
At a blazing 144Hz refresh rate, the M9 ensures buttery-smooth gameplay. Say goodbye to screen tearing and hello to immersive gaming.
It supports both FreeSync and G-SYNC Compatible, adapting to your graphics card for tear-free, responsive gaming.
Low Input Lag, Lightning-Fast Response Time:
Gamers rejoice! The M9 boasts minimal input lag, providing lightning-quick reactions.
Even during intense firefights, the response time remains stellar, with minimal blur around fast-moving objects.
HDR Excellence:
HDR content comes alive on the M9. While it’s not OLED-level, it’s a significant improvement over edge-lit monitors.
The full array local dimming enhances contrast, making dark scenes pop and bright scenes dazzle.
Perfect for PS5 and Xbox Series X:
Sony designed the M9 with console gamers in mind. Both HDMI inputs support HDMI 2.1 bandwidth, allowing seamless 4K @ 120Hz gaming.
No cable swapping—just pure gaming joy.
Pros and Cons:
Pros:
144Hz refresh rate and VRR support.
Low input lag for lightning-fast reactions.
HDMI 2.1 bandwidth—ideal for next-gen consoles.
High-resolution screen reveals fine details in graphically intense games.
Cons:
Blacks may appear slightly gray in a dark room.
Minor build quality issues (but nothing deal-breaking).
Verdict:
The Sony INZONE M9 is a bright spot in the gaming monitor landscape. Whether you’re a PC enthusiast or a console gamer, it delivers where it matters most. Dive into your favorite games with confidence—Sony’s got you covered!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi HRichiez, we appreciate your detailed review of our product. We're glad you are enjoying it. Thanks for choosing Sony! ~Earl
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture bad audio and lighting.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great monitor except for backlighting, everything else is pretty good. Runs as expected, the sound and rear lighting are the biggest downfall of this screen, but the picture quality is great for HDR, and high refresh rate gaming.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great gaming monitor
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sony monitor is a solid choice. The picture quality is good, and it's a great size for my desk. I'm happy with my purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Signal detection
Rated 4 out of 5 stars
Looks great but…
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Monitor looks great but i constantly get searching for signal plus i have a large green or dead pixles on the left side. Can’t tell to much while gaming but for daily tasks its noticable might have to return but love the image quality
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Patriots, While we're glad you love the picture quality of your Sony Inzone M9 monitor, we regret to hear you're having an issue with the loss of signal and dead pixels on the side of the screen. This is definitely not the news we want to hear. Please follow the troubleshooting steps on this link for no signal issue: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00282213
And with regards to dead pixel issue, The LCD panel fitted to this unit is manufactured with high–precision technology, giving a functioning pixel ratio of at least 99.99%. A very small proportion of pixels may be stuck, either always off (black), always on (red, green, or blue), or flashing. This is not a malfunction.
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Juicy Sony Monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent monitor, fantastic visuals and some fun settings to play around with, only drawback is the built in speakers are pretty lackluster but thankfully I play using headphones the majority of the time
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello NicoItaliano, thank you for the great review! It brings us great satisfaction to hear you're enjoying the stunning visuals and customizable settings of the INZONE M9 gaming monitor – It's designed with gamers like you in mind. We also appreciate your honest feedback about the built-in speakers. While the M9 includes them for convenience, we know that most gamers prefer headphones for a more immersive experience. Thanks for choosing Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Solid choice not only for gaming.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid monitor, using primarily for PS five, but also does great with MacBook extended screen. I am not using the included stand, which is a bit strange looking, instead using a multi positioned arm, mounted to my desk. If you can find it around the 600 mark it’s a steal.
I would recommend this to a friend
Pros mentioned:
Brightness, Picture quality
Rated 3 out of 5 stars
Amazing picture quality, but its stand is horrible
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing picture quality. Super bright whites and deep blacks. Holds its own compared to more expensive gaming monitors when it comes to picture quality. Now the flaws. The stand is pathetic. The height adjustment results in either the bottom of the monitor sitting on the desk or max. Max height is too low for most users. Next it supposedly supports 100x100 VESA mounts. That is NOT true. The mounting point is recessed on the back of the monitor. I have yet to find a monitor mount that fits the recessed mounting point. These flaws will make me return the monitor. Amazing screen unacceptable stand and mounting option.
No, I would not recommend this to a friend
Pros mentioned:
Refresh rate
Rated 3 out of 5 stars
Nice display, bad stand and high price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has nice display for Xbox Series X at 120hz and PC at 144hz if your PC graphics card is equipped. The PS5 Home overlay must be 60hz, but once you play something like Horizon Forever West then the 120hz kicks in. I think it's the PS5 startup Home screen is where some are thinking it's not displaying correctly. The PS5 Home overlay, would be a PlayStation issue, The Xbox Home screen for a long time wasn't showing full resolution and 120hz frame rate until a update.
The stand I feel is bad. Most don't want a PS5 themed stand. It wobbles and has no swivel or real tilt. It can only move up and down, not straight up and down. You lose space if in down position because once moved down it comes down at angle forward on your desk. As for mounting it on your own stand, arm or wall. It's hard to find a mount without the other sizes built in. Which causes it not to fit in the slot that the included stand mount goes in.
A issue I'm having it the PC Hub. I can't get anything to work out of those USB ports. I tried with different Sync modes. I've even just plugged a USB charging cable to see if power and no power. In case some say I have USB Charge (power off) in off position. I've tried both in the on and off. This feature is one of the reasons deciding on this monitor.
As for price, if a few months ago then might be just a little high. Now it's too high for the features it brings compared to others that has recently hit market. Yes, most are higher, but most of those are with Micro LED and over 1000 nits of brightness might be worth it to some. This monitor is middle of road type with this high of price. That's why can't say would recommend. The Sony Inzone M9 monitor is still nice just not this expensive of nice.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi VanMan,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like the picture quality of the gaming monitor. We also appreciate your review about the stand and design of the monitor. It's also unfortunate that you are having an issue with the USB Hub. For USB power supply, USB-B and USB-C upstream connections are required. You may also refer to this link for more information:
For optimum performance, make sure that the software version of the monitor is up-to-date: https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Additional information about the INZONE monitor can be found on this link: https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
In case you need further assistance particularly with the USB hub and PS5 home screen, please email the below information to [email protected].
Full Name: Best Buy Username: Telephone Number: Sony Monitor Model Number: Issue: Additional Information regarding your experience with the SDMU27M90.
Sincerely,
-Ralph Sony Social Support
Rated 5 out of 5 stars
Worth it if you are willing to invest in next gen
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m a skeptic if there ever was one, so I waited until I found an open box excellent to pull the trigger on a real expensive monitor. Honestly I’m pretty mad at myself for not doing it sooner, cause this thing works like my ps5’s right hand. I play a lot of warzone and fps in general so the jump from 60 - 120hz with VRR was like a dream come true. No more stutter, or slow frames when bunny hopping to the sides. Finally being able to see the shadows in the windows at 150 yds was a game changer. I was and still am very impressed with the auto hdr feature that syncs with ps5, you can still turn off hdr and set your own modes or use the preset ones they include. There isn’t a lot of games that run at 120hz consistently (and this monitor max’s at 144) besides the war zones and fortnights for CONSOLE, so this is going to be the best monitor you can buy for a console for the next 8-10 years I'd say. just please buy a hdmi 2.1 from a real store, not amazon.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JaredL, Thank you for the 5-star rating! We're very happy to hear you give the INZONE M9 a try and it did not let you down. We're very happy to hear you appreciate the superb 4K HDR visuals and you're having an enjoyable gaming experience with this gaming monitor. You're now able to react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the INZONE M9. Thank you for choosing Sony! -Jess
Pros mentioned:
Performance
Rated 5 out of 5 stars
Future Proof FPS Monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible specs that are very future proof for first person shooters especially. Matches well with modern consoles and performance demands. Couldn’t ask for a better monitor!
I would recommend this to a friend
Rated 4 out of 5 stars
The monitor equivalent of Sony Bravia Tvs
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The monior is overall oretty great. However, i say all of that with the heavily discounted price i purchased it for. I would not be nearly as pleased if i paid the $899 msrp. The monitor only has 96 dimming zones but as per usual with Sony, the software/firmware helps make the best of those zones. I am very confident ithe build quality and longevity of the monitor thanks to Sony's overall reputation as a manufacturer.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Bays, Awesome! Choosing this gaming monitor will definitely be worth it! Thank you for taking the time to write such a wonderful review of your experience with your INZONE M9! We are extremely pleased to hear you are enjoying the wonderful features, amazing build quality, and overall performance of this gaming monitor. It's good to know you're having an enjoyable gaming experience and it works great with your gaming console/PC. At Sony we strive to put forward the best possible products for our customers. Thank you so much for the fantastic review! -Jess
Rated 5 out of 5 stars
Very good Very good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been searching for gaming monitor for three years everything I tried does not work with the PS five but this one is very good as soon as I turn the PS five on the monitor goes on at the same time the graphics are awesome a lot of details  I will recommend it to someone else to have a PS five is good for PC also
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi HITMAN,
You made the right choice! We're glad that you are enjoying the picture quality and power function (Control for HDMI) of the INZONE M9. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Pros mentioned:
Picture quality, Refresh rate
Rated 5 out of 5 stars
Great stuff, Sony!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is superlative and the 120hz refresh rate gives PS5 games like Horizon Forbidden West additional oomph. My only gripe is the LED backlight (wish it was an OLED monitor) but I would much rather have 4k, 120hz and LED than 1440p OLED which is the current standard.
In conclusion, this is rather pricey but the quality is remarkable for both productivity and entertainment.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Fauz12,
Thanks for sharing your 5-star review and experience with the INZONE M9. We're thrilled that you are enjoying the picture quality and 120 Hz function of the gaming monitor. We also appreciate your feedback about having an OLED display.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Pros mentioned:
Picture quality, Refresh rate
Rated 4 out of 5 stars
Sony inzone m9
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The monitor is visually stunning and very fluid at 4k 120hz. My only complaint is that when changing frame rates for different apps the monitor always goes black and scans for 5-10 seconds.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jake,
We're glad that you like the picture quality of the INZONE M9. We also understand your concern when changing frame rates. When switching content formats or HDMI ports for HDCP hand shake will cause the screen to quickly do this because the monitor is adjusting for the higher bandwidth signal. Mostly this is seen when going from an SDR signal to HDR signal. This is normal.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!