Customer Ratings & Reviews
- Model:
- K43S30
- SKU:
- 6578580
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the outstanding picture quality and ease of use as major positives of the 43" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Color, clarity, size, setup, and price are also appreciated by some customers. Criticisms include concerns about the remote control, the Google TV interface, and slow connectivity.
This summary was generated by AI based on customer reviews.
TV On Sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. I caught a good sale, ordered it online, and received it quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, WG11418! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are very satisfied with your purchase and you are enjoying the excellent picture quality of the TV. Thank you for the 5-star rating and for choosing Sony! -Jess
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becky, Awesome! We're extremely pleased to know that you love your BRAVIA 3. Thank you so much for your purchase and for choosing Sony! - Romeo
John and Marorie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sales Person was very friemdly and heplful and was able to answer all of our questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH,
Thank you for the 5-star rating! We're glad to hear that you had a great experience with our customer service representative. Thank you for choosing Sony!
-David
TV GUIDE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony 43in three years ago and had an excellent tv guide. (X85J) The best tv ever for that size. I purchased the Bravia 3 S30 43in today. What a great disappointment with Tv Guide. I watch TV with an outdoor antenna. This has turned me off after 40 plus years with Sony. They took care of streamers only with this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DeweyO,
Thank you for your feedback on the BRAVIA 3 (K43S30). We apologize for the disappointment with the TV Guide feature. The BRAVIA 3 is designed with a focus on streaming services, which may differ from the TV Guide experience you had with the X85J model. We understand the importance of having a reliable TV Guide, especially for users who rely on an outdoor antenna. Your feedback is valuable, and we will share it with our product development team to consider for future updates. If you need assistance with any other features or have further concerns, please email us at [email protected] with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:
We appreciate your input and thank you for your purchase.
Sincerely,
Romeo
Sony Social Support
Sony 43
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in set up the tv. They did a great job setting it up I was very pleased. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MollieT Great service! We're also glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine. Set up was simple Unpackage requires some help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC, perfect! We're truly happy to hear about your satisfaction with the ease of setup and superb performance of your BRAVIA 3. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Color and Adjustment is Off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia TV has been our go to TV for the last decade. We have two in our house in the guest room and family room. They have been amazing tvs. When adding a TV to our bedroom, the small Bravia 3 seemed like a natural choice. However, I very much dislike this TV. The color and adjustment options are completely off, especially with skintones. I fussed with the color and advanced color options for 90 minutes and could not adjust enough. Or if adjusting in one show/app, another show and app had terrible color. I’ve never returned a Sony TV before, and it is disappointing and unfortunate to be returning this one. But I very much dislike this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CK01,
Thank you for your comment. While we're thrilled that you've chosen our BRAVIA TVs for the past decade, we sincerely apologize if our BRAVIA 3 did not meet your expectations. This is certainly not the feedback we hoped to receive. Picture quality can depend on the signal and content being played. We appreciate your feedback about the picture settings for this TV and would like to gather more information or offer suggestions. If you still have your unit and are interested, you can schedule a one-on-one consultation with our experts here:
• https://electronics.sony.com/one-on-one-consultation?utm_campaign=ooclink_rsiyt_20201026&utm_source=youtube&utm_medium=social_organic&utm_content=rsi&cid=sco-na-3351
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you as a Sony customer and apologize for the inconvenience. We hope to speak with you directly to resolve this matter.
Thank you for allowing us to assist you.
Sincerely,
Romeo
Sony Social Support
Thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. Perfect fit for the room that I bought it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonB,
Thank you for the 5-star rating! We're happy to hear that you like the television for your room. Thank you for choosing Sony!
-David
Great tv at this price point.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speedy interface. Great screen. Delivered quickly with no damage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DSquare, We're glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
Great TV for Kids Room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good television for the price range. Works great in bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Umcanes, we're glad happy to know that you like our product. Thanks for choosing Sony. ~Earl
Came but no remote!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived 1 day early. box was partially opened. Came wit no remote or TV cord straps. TV was in great condition as described. Either someone broke into my package and stole the remote or someone did not check for a remote to be included. Seriously! no remote!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zackery,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that your BRAVIA 3 came without the Voice Remote Control. This is certainly not the news we'd like to hear from you. The brand new BRAVIA 3 should have the following accessories when purchased:
• Table Top Stand
• Batteries
• Operating Instructions
• Voice Remote Control
• AC Power Cord
• Quick Setup Guide
For best assistance and to confirm the details, we highly recommend contacting your dealer/Best Buy. Should you need more assistance, please email us at [email protected] with the following information:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you & your input, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
Good price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Using it as an extra tv in our new redone basement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathyA, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
Smiley TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install & customer service from William.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smileys, thanks for commenting! We're thrilled to hear about your satisfaction with your BRAVIA 3 and superb installation service from William. Thank so much for your purchase and for the perfect star review! - Romeo
Sony Bravia 43 inch tv NOT DELIVERED!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered for shipping - roadie delivery driver came to deliver tv and did not leave. Called Best Buy 3 times and was hung up on after long wait times one man named Mike in Louisiana was very nice, but could not help. Chat online was suppose to help and then I had to call 2 more times for refund- ABSOLUTE NIGHTMARE!!! This item was purchased for shipping- would not have been a bad idea if Best Buy sent a delivery BUT LEAVE THE DELIVERY!!! I am not happy with Best Buy!
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit was purchased as an exceptionally condition open box unit . Arrived completely damaged. Returned item
No, I would not recommend this to a friendBurning smell at 3weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv about 3 weeks and it started producing a burning rubber type smell coming from the back of the unit. Now I have to wait 3 business days for the repair center to even reach out to me, let alone fix it so I’ll probably be out for weeks. Best but won’t return either because it’s past the 14 days. I’m so disgusted because now I have no television and a toddler that *needs* to watch his favorite show before bed and no way to do this unless I buy a new tv. I also have birds that can literally die from any fumes it’s causing because their lungs are so sensitive. spent too much money for this problem and Sony wants to wait around and be slow. This issue shouldn’t have happened in the first place. The tv before this happened was amazing but it smells like it’s gonna blow up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jacki,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to hear that you're having an issue with your BRAVIA 3 within 3 weeks of use. This is usually not the case and certainly not the experience we were hoping you would have. We want to make sure you’re taken care of and help check on your TV. May we contact you directly to get more information and assist you? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Sony Case Number:
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
- Cons mentioned:Google tv
Cant get rid of Google
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When turned on cant get rid of google to imediately select what I want to view. I have no intrest in google on my TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BruceK,
We sincerely apologize if the Google TV feature of your BRAVIA 3 didn't live up to your expectations. Depending on the TV settings, the Home screen will be displayed when the TV is turned on. If you change the following setting, you can change the screen that is displayed when the TV is turned on to the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV.
1. Press the wrench (Quick Settings) button on the remote control.
2. Select [Power on behavior], and then select [Last used input].
The next time the TV is turned on, the TV broadcast channel or external input such as HDMI that you were watching before turning off the TV will be displayed.
ref: https://helpguide.sony.net/tv/lusltn2/v1/en-003/01-03_10.html?hl=home
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to get more information and assist you? If so, please email the following details to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Brute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this TV for about a month and changing the channels, sometimes a picture will freeze and a channel. Don't know what that is about. I have to turn on and off to reset it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for taking the time to review the K-43S30 BRAVIA TV. We truly appreciate your feedback and are sorry to hear about the picture freezing issue you're encountering when changing channels. To help resolve this problem, we recommend following the troubleshooting steps outlined in the article linked below:
https://www.sony.com/electronics/support/articles/00347482
If these steps do not resolve the issue, performing a factory data reset might help. Please note that this will remove all your custom settings, including apps, channels, and network settings.
ref: https://www.sony.com/electronics/support/articles/00159487
Should you need more information/technical assistance with our product, please email us at [email protected] with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and we appreciate your feedback. Thanks for choosing Sony!
Best regards,
Romeo
Sony Social Support
Wifi is bad everything else works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi doesn't work well. It kept turning on and off randomly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneT, thank you for taking the time to share your feedback regarding your Bravia 3. We sincerely apologize for the inconvenience you’ve experienced with the Wi-Fi connectivity issues.
We're here to assist you and would be glad to provide you with some troubleshooting steps to address this problem:
-Update your TV's software to the latest version. https://www.sony.com/electronics/support/lcd-tvs-android-bravia-3-s30-/k-43s30/software/00340195
-Consider temporarily turning off the Wi-Fi function, then turning it back on to reset the network module. Additionally, reset your modem/router.
Please visit the link below for important information and additional troubleshooting steps: https://www.sony.com/electronics/support/articles/00184183?utm_source=glean
Should the issue persist after following the steps, we recommend reaching out to our technical support team for additional assistance. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Estefany
- Cons mentioned:Connectivity
No Internet Connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a bust. I had to return it since it would not connect to my internet provider. It gave me easy and abundant OTA connections but it was useless in trying to connect any of my streaming services.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MitchS, we're sorry to hear that you had returned your Sony unit. It is recommended to follow these link when dealing with network and app issues:
https://www.sony.com/electronics/support/articles/00108468?utm_source
https://www.sony.com/electronics/support/articles/00151038?utm_source
We have our Support team that is always happy to assist. You can email us anytime at [email protected]
We hope you consider Sony again. ~Earl
