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Customer Ratings & Reviews

  • Front. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Angle. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Left. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Back. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Remote Control. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 1. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 2. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 3. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 11. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 12. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Alt View 15. Sony - 43" Class X85K LED 4K UHD Google TV - Black.
  • Google TV Google TV Search For you Live Movies Shows Apps Library YouTube TENET The Protagonist goes on a mission that unfolds beyond real time. Top picks for you SIE ESPN BEL - - - : - - - - - - ren - a peacock Original EVE IL SAVED NT BELL mixed-ish THE c TED LASSO tve peacock Your apps - srgtm - - - - - - YouTube prime video Disney+ tv I peacock YouTubeTV
  • Watch what you love - at the Best Buy Lab video 1 minutes 03 seconds
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Sony - 43" Class X85K LED 4K UHD Google TV (2023)

Model:
KD43X85K
SKU:
6501544
Highly rated by customers for:
Your price for this item is $121.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,208 reviews

  • Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, looks and works just great for my child to watch in his room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Returned,

      Thank you for the purchase! We're glad to hear that you love your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • GREAT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! Bought an Open box to save money and I'm glad I did. It works flawlessly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarGuy, we're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Do not buy for PC use! 120HZ mode drops pixels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with a PC for gaming and productivity. I currently use a Samsung 43" 60HZ (TU7000) which has inky smooth PC picture, but I wanted the 120HZ for gaming. Sony doesn't come close to this clarity on 60HZ mode, but is OK. After this TV is switched to 120HZ mode it is horrible and drops 1/2 the pixels. Totally unusable. Using an HDMI 2.1 cable does not help at all. If all you want this for is to watch movies, and for PS5 games its probably good for that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechJunkie,

      Thank you for your review. It is unfortunate that you are having a picture issue with your KD-43X85K when using a PC. This is definitely not the experience we wanted you to have with our premium TV. We'd like to help you troubleshoot the problem. What HDMI port are you using for your PC? To get 4K/120 it must be port 3 or 4. Can you make sure you have enabled HDMI 3 or 4 to Enhanced and also on your PC display settings you need to use a customer PC resolution and then pick your desired Hz.

      And for picture quality, this usually depends on the signal and content. We are not sure what brand/model of computer you have this TV connected to. However, if you haven't yet, please try adjusting the Motion settings of the TV as this may help improve your gaming/productivity experience:
      Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion]

      You may also try configuring various settings related to the TV display:
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00263533

      For additional troubleshooting, please refer to the following articles:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00165077
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-09_02.html?hl=settings+for+viewing+pictures+through+hdmi+input+with+higher+quality
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00160270

      And as a general recommendation, to ensure you are getting the most out of our KD-43X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads

      We want to make sure you’re taken care of and help check on your TV.

      May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the TV:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Color better is difficult for me. Also, I am unable to get the TV to turn on without clicking on the HDMI box on the screen with the TV remote instead of the Xfinity remote.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolynP2023,

      Thank you for the review! You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size under settings. We're sorry to hear what happened with your TV. Please allow us to help you and turn this into a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Good TV with the Sony tax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good tv, without much competition for its specs for the size (HDMI 2.1 120Hz at 43 inches), but you will definitely have to pay for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Consumer, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Great 4k tv for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google tv interface is actually impressive. It easily synced my google account and transferred my streaming apps right to the tv! If you plan on using a PS5 this tv was basically built for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charles, we're glad you are enjoying our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY. ~Earl Sony_US

  • Best Buy has the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV great value for the money , you can get cheaper but you get what you pay for .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamD, We are glad that you now have an awesome smart TV. You chose the best TV brand. Thank you for trusting Sony! Vincent Sony_US

  • Good value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and good for Xbox series x and PlayStation 5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, FrancisF! We're delighted to hear your satisfaction with the amazing performance of your KD43X85K, especially when using it for gaming. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very responsive/fast. We bought this in Aug 2023, so we have had it for 4 months and are happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbbiM,

      That's great! We're glad to hear that you're happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Solid office tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my PC, Mac, and my PS5. Looks great and doesnt have any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ctgamer,

      Thank you for the 5-star rating and we're glad to hear that you like the TV for your PC, Mac, and PS5. Thank you for choosing Sony!

      -David Sony_US

  • Tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a TV to use with your gaming system then look no further. I highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo,

      You made the right choice with the Sony X85K! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV, perfect for my bedroom, We owned a Sony for 16 years and it just died.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello M2R2,
      Thank you for your purchase and we are happy that you love the quality of your new Sony TV. Enjoy and thank you for choosing Sony again! - Marco Sony_US

  • Sony 43

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice for our small front bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, Great! We're glad that you're happy with your purchase! Thank you for choosing Sony. Erin Sony_US

  • Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the ps5 . Tv putting in some good work . Pairs up easy with Sony products, specially the sound bars i got as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bravo13,
      Perfect! Thank you for purchasing our Sony products! We're glad that you are very much satisfied with your Sony - 43" Class X85K 4K HDR LED Google TV. Perfect match for your PlayStation and Soundbar. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony product that has the best display I have ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HubsHub,

      Very nice! We're glad to hear that you like the display of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Sony 43inch HD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what I wanted. Sony makes a good product. Fairly easy to setup. Has internet compatibility. An additional sound bar will improve the sound quality. I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic! Thank you for the perfect star review, ernie42! We are extremely pleased it suits your needs! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for recommending our KD-43X85K and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Sony x85k 4k tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great and beautiful 4k tv's. Amazingly 4k resolution, supports Dolby Vision and Dolby Atmos, great features for a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoA,

      Thanks for the review and we're glad to hear that you like the 4K picture quality and Dolby features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Sony TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better tvs I've owned. Pairs well with my ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdanE, That's awesome! We're very happy to hear that it works great with your PS5. Thanks for choosing Sony! -Sam Sony_US

  • This Tv’s amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio clarity the graphic are amazing for my Xbox and while watching tv just over all a great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElliottB,

      Thank you for the purchase! We're happy to hear that you like the clear audio quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a big fan of Sony products. This TV is lightweight and has all the features we need. Great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamilleC, That's awesome! We are glad that your new Sony BRAVIA has all the features you need. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

Page 45, Showing 881-900 of 1,208 reviews
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