Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
Team members and their bosd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team was on time pleasant, polite , professional,,explained what they were doing and why and cleaned up, Also helped with several extra issues
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the perfect star review, LindaM!
We are so happy to know your satisfaction with the amazing customer service of Best Buy. We hope that you are enjoying your KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for choosing Sony!
- Romeo
Awesome TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with my purchase of the 43” Sony TV. Everything’s on point. Great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaW,
Thank you for the purchase! We're happy to hear that you like your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Great Sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the greatest purchase i have made so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Ricky! Enjoy and thanks for choosing Sony. -Craig
Great as a computer monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What a GREAT display! And the sound is better than I expected. I have it hooked up to a computer as a display, and the colors are bright and vivid and I couldn't be happier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Fantastic 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV offers a truly fsntastic vslue, especislly if youre linited to smaller size screen TVs. For this size it’s hard to beat the value of 4K HDR with Dolby Vision, eARC support, 120fps with VRR support, and much more. Check out the RTings review of this TV for better insight on the quality you’re getting, especially the better picture quality, with this TV compared to other cheaper alternatives.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, DrXO! We're glad that you are impressed with the amazing picture quality of the TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for commending Sony! -Craig
- Pros mentioned:Picture quality
GAMING TV….. ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning after just 4 days. Cartoons and gaming image quality is great, but that’s about it. Super disappointed with image quality while watching any other show or movie. It looks as if it has a plastic over screen (I obviously took of the one it had when purchased)……..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, We're sorry to hear that you are not impressed with the picture quality of the TV. This is definitely not what we wanted you to experience. We take this as feedback as it can help us improve and we do hope that you'd still consider Sony in your future purchases. Thanks and regards, -Craig
Terri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is awsome I tried out some of the apps and had no issues with streaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Terri,
Very nice! We're happy to hear that you like the applications of the TV. Thank you for choosing Sony and enjoy your TV!
-David
Quality is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the time i have owned it, its been great the tv controller is a plus being able to use your voice to do comands. Overall a solid TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
That's great! We're happy to hear that you like the quality and smart features of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sonytvreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture good. After that everything went downhill. Spent many hours trying to get the software to do what it is supposed to do. Could not get the tv to communicate with the brand new Best Buy sound bar. Could not get the voice assist feature to work. My technical ability is at least average if not higher. Finally had to return it. Bought a comparable Samsung unit and after 2 or 3 hours everything working as it should. Hal
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Samsungtvreview, while we're glad that you like the picture quality, we regret that the TV had to be returned due to issues you've experienced. This is definitely not the news we'd like to hear from you. We actually have troubleshooting steps to fix the problem available from our support site, Manuals, and Help Guide. It is unfortunate that we can no longer provide you the steps.
We are sorry for the inconvenience and we hope that you'll consider Sony in your future purchase.
Regards,
Erin
Excellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A well rounded TV for Next Gen Console gaming and watching Sports and Shows But the TV’s sound quality could be better, it sounds Tinny, and I use a speaker to help improve sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SFDUDE718,
Amazing! We are extremely pleased to know your satisfaction with the exceptional performance of the KD43X85K when watching sports & shows and playing next-generation console. We truly appreciate your feedback with the sound quality of the TV's built-in speakers;. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I've ever owned! I absolutely love it! Customer service was excellent as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelT,
Thank you for the purchase! We're happy to hear that you love your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Sony Bravis Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy of our Sony Bravia television. Had Geek Squad to install the television. They did a very good job! Satisfaction all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NealH,
That's amazing! We are so happy to know your satisfaction with the superb performance of your new KD43X85K and outstanding installation service of Geek Squad.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Works great with ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, really happy with what I got for the price. Works really well with my ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcesErwin, Fantastic! We're very happy to hear you like excellent quality, price, and that it works perfectly with your Sony PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Brand Sony is my favorite brand for TV's. I have another one I purchased from Best Buy and love both of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaS,
You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
My lovely t.v
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our t.v we've had it for over a year now it's in amazing condition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliaF,
Thank you for the review and we're glad to hear that you love your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as expected even had extra features I didn’t know about that came in handy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi giftcard,
Awesome! We're happy that you are satisfied with the functionality, features, and overall performance of your X85K TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
Great addition to bed room
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for a small room. Exelent for gaming and straming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MissQ,
Thank you for the purchase and we're glad to hear that you like the TV for your gaming and streaming experience. Thank you for choosing Sony!
-David
Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had. Bravia for ten years and had no problems. I hope that it will repeat.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bravia,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Best for movies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for video content, for gaming, its alright. Doesn’t have supported for variable refresh rate which sucks but overall a great movie screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pacatyou,
That's great! We're happy to hear that you like the TV for your gaming experience. This TV does support VRR up to 120hz. If you connect a video game console that supports 4K 120 Hz video output, set to [Enhanced format (4K120, 8K)] Go to [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format]. Thank you for choosing Sony!
-David
Great gamer TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i have ever bought. Works awesome with my Playstation 5!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattR,
That's very nice to hear! We're glad that you like the TV for your PS5. Thank you for choosing Sony and enjoy your TV!
-David