Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
Great smart tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best smart tv I've ever had. The google tv interface is smooth and fast. I would put it on par with an apple tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skateasaurus, We're glad that you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
43 " Sony TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works amazing and I am glad that the staff at Best Buy recommended this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnA,
Good decision! We're glad that you followed the recommendation of the BestBuy representative and you like your new Sony - 43" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
Sony 43" Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great technology G80 processor, great price! Sony is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymondT, we're glad you like our product! Thanks for choosing Sony. ~Earl
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity for its size. Improved access to Prime, Netflix, and more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DMRD,
Thank you for the purchase! We're glad to hear that you like the picture clarity and streaming applications of the TV. Thank you for choosing Sony and have a great day!
-David
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great graphics and speed, works great streaming, and for newer xbox.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doug,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv. Had many Sony tvs in the past and stopped buying due to the cost. They do last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cindy, Awesome! We are glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Sony X85K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV with suboptimal (Google TV) operating system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnH,
Great! Thanks for the feedback and we're glad that you appreciate the amazing features of our KD43X85K. Thank you for choosing Sony! - Marco
Great buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, bright enough to view text contents in a well lit home office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoK,
That's great! We're glad to hear that you like the bright pictue quality of the TV for your home office. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
V.P.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY is an excellent brand! It is a great television!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vaiva,
Awesome! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite happy with my purchase. It has been a great TV so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnH, We're thrilled to hear that you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for OTA, no cable subscription needed, also can use Amazon Firestick,
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating,AbbieP! Yes, you can enjoy your TV even without cable subscription. Your TV also come with the few streaming apps like Netflix, YouTube including Google Play store so you can download more apps that are compatible with your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, *******************************************************
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomY,
Thank you for the 5-star rating! We're glad to hear that you like the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
A great tv for next gen gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv for next gen gaming of 4k 120 fps. This tv has two 4k 120 hdmi inputs and 2 other 2.0 hdmi inputs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the 4K picture quality and 120 hz refresh rate of the TV for your gaming experience. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great tv. I been using sony for years.........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Honky, we're glad you like our product! Thanks for trusting Sony! ~Earl
Fav tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv out there ! Cant get enough! All around sony delivers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MateoB,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Men
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was awesome TV and quality it’s nice and offer for many people
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaneshM,
Great! Thanks for purchasing and recommending our Sony KD43X85K BRAVIA TV. We're glad that you like the overall quality of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
4k TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K TV performs as I expected and as advertised. I am very pleased with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Romy,
You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying the new tv. It's a lot better than the last one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG,
Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
-David
My new Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can you expect from Sony- excellence! And that is exactly what i got!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi karton,
You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Has a sound problem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason for the 4-star rating is the sound. There is a low base kind of a boom or what sounds like a semi air brakes every so often. Not sure how to install the update as there are not clear instructions on how to do it. One other person reviewed the some sound problem. I like the color and clarity of the pictures. One thing that was brought out was the different volume levels from station to station.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickW,
While we are glad that you like the exceptional picture color & clarity of the X85K, we are really sorry if you are having some issues. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. For your audio issue, this usually depends on the on the signal and content. While we are not sure what device/streaming application you are using, you may try adjusting various settings related to the TV’s sound such as sound quality and sound mode according to your preferences. For instructions, please refer to the link below:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
As for the different volume levels from TV programs, the X85K features an advanced auto volume setting that allows you to keeps the volume level constant for all programs and inputs. For more details, check out the following link:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_06.html
You may also find this article helpful:
The television sound is louder during a commercial or when changing between television channels - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00032035
And lastly, for the software update, for step-by-step instructions and sample diagrams, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00028577
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Hope this helps, and thank you for choosing Sony!
Best regards,
Romeo
Sony Social Support
