Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
Love this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great unit. Bluetooth sound not up to par.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterM,
Thank you for the review! We're glad to hear that you love your new Sony TV. We need more details regarding your concern. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Poor pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like the new TV but had to return it. In any dark scene, the picture would flicker.. Tried all setting to adjust to prevent and no luck. Also unless you watch head on, side view are very washed out. Easy set up, but did not like picture
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RichardJ,
Thank you for the review. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and price. I would Definately recommend going back there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HowardH,
Amazing! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Heck yeah. Its good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill alwaye purchase Sony now. Best TV lurchase thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetroFlexion,
You made the right choice with the Sony X85K! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for always choosing Sony!
-Ralph
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this tv before and it's amazing graphics are really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JordanL,
That's great! We're glad that are pleased with the amazing graphics of your Sony - 43" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
Nice 43" display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect device for dual purpose use.. TV and computer display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffS,
Thank you for the purchase! We're glad to hear that you like versatility of the television. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Review of Sony x85k.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, difficult to setup, doesn’t work well with my other gear, audio delay was a problem, not solved yet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MauriceH,
Thank you for your review, and we are really sorry if you are having difficulty with the setup. We are also sorry if our X85K didn't work well with your other devices and if you are encountering an audio delay. This is definitely not the experience we were hoping you would have. Despite the problem, we are glad that you satisfied with the amazing picture quality of this TV. While we are not sure what brand/model of external device you have this TV connected to, you may try following the troubleshooting steps using these articles to isolate the problem:
https://www.sony.com/electronics/support/articles/00231150
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00278242
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00279503
And for the audio delay, some of these issues can be fixed by performing the steps on these links:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-05_10.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00026069
Lastly, as a general recommendation, if you haven't tried yet, we recommend updating the firmware of the TV to the latest version. The firmware update improves the functionality and features. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv....good service from Best Buy...would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanS,
We appreciate the 5-star rating and we're glad to hear that you had a great experience with our customer service. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Awesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product to go along with PS5 and awesome visuals
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SimonL, Amazing! We're very happy to hear you like the great picture quality of your Sony X85K and good to know it works perfectly with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I really like the Googel TV part. I am a total google platform pewrson
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesC, Thank you for the awesome feedback! We're very happy to hear you're enjoying the Google TV platform. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Sleek, easy installation, great in TV Apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Live2offend,
Fabulous! We are so happy to know your satisfaction with the ease of installation, stylish & good-looking design, Google TV streaming apps, and reasonable price of the KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Best smaller tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is known for making some of the best consumer electronics and this tv is no different.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jpagan, We're very happy to hear this feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box, looks brand new saved 100 bucks!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JZeus,
You made the right choice with the Sony X85K! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is working great. The bestbuy staff was also extremely helpful
I would recommend this to a friendMyTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performs very well and it does not give me any problem. Its always go well with my computer.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous! Thank you for the perfect star review, Seseng! We are happy to know that you are having an enjoyable experience with your new KD-43X85K. We are also delighted that it perfectly works with your computer.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for sharing your amazing experience and for choosing Sony!
- Romeo
Michael
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product so far is performing very well. 4K is very clear. Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, That's awesome! We're glad that you're enjoying the 4K HDR picture quality and it works great so far. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for sharing your feedback and for choosing Sony! -Jess
NONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a TV. Does what is suppose to do. Easy set up! Sound bar not needed in small room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xxxxxx,
That's great! We're glad to hear that you like the easy setup function of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
Sony 43” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv.will not buy anything else but Sony!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eeehhh, thank you for patronizing Sony products! It is our pleasure to hear that you are satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to order on line and delivery was reasonable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harold, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent
Retired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV Thank You for your excellent display I am repeat customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyMiklus,
Amazing! We are really thrilled to hear that you are satisfied with the exceptional performance of the KD43X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo