Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, i hope that it will last like the sony that I bote for my wife in 2000 .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richiedue,
Thank you for the purchase and we're glad to hear that you like the television. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the loyalty and thank you again for supporting Sony!
-David
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and I needed the 4 hdmi inputs great for the bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Mark! We're glad that you are enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig
Nice but with glitches
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice tv, but the features that you're supposedly able to turn off, such as the tv turning off when youve paused for a while, don't actually change regardless of what you do in settings. And it often makes you lose your place if you've paused during a show. Otherwise, the homepage is nice, pulling viewing options from across many apps, which is super convenient.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferM,
While we are glad to hear that you like the Google TV interface of the KD43X85K, we are really sorry if you are experiencing some issues. This is certainly not the news we'd like to hear from you. Regarding auto power off issue, if you haven't yet, please perform our suggested troubleshooting steps on this article to isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00114471
And as a general recommendation, to ensure you are getting the most out of your X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Hope this helps you, and thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. Installation and explanation of how to use exceptional. Sony TV
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, KristinP! We're glad that you're all set. We're happy to hear that you we're attended professionally be the installers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig
Set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the tech. Installation and programming went without a hitch would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stainlesssteelapliances, Awesome! We're glad that you are happy with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Jay
Color not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but I’m not happy with the color. I have tried some adjustments but it doesn’t compare to my much older Toshiba
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DebraZ,
Thank you for the review and we're sorry to hear if you're not satisfied with the picture color quality of the TV. You have to consider that the color quality will depend in the source that you're playing. You can verify the picture quality of the TV if there's a problem.
More details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00173823
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
New Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new Sony TV. It’s smart but not too smart for us!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyDell, Thanks for the 5-star rating! We're glad that you're impressed with your new Sony TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig
Not OLED, But OLED quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great, screen is an excellent quality when looking straight forward. Highlights pop as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DillinH, we're glad you like the picture quality of our product. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
williamg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with service i received. wait time was a little long but salesmen as good
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, WilliamG! We are thrilled to know that you are very happy with the service you've received. We hope that you are also happy with the exceptional performance of the X85K.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for the 5-star review and for choosing Sony!
- Romeo
GREAT TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE my New TV in my Bed Room, the Quality and Apps on it are Exceptional!
I would recommend this to a friendBrand response from SonyListens
Posted .That awesome, Skillet! We're glad that you are enjoying your new Sony TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing this review. -Jay
Great OLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few days but so blown away that I purchased another similar Sony. Phenomenal product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi atlsoundproducts, Amazing! We're happy to hear that you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever it so good I got a second one from you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ikgc, Awesome! We're happy to hear this feedback and thank you for purchasing a second one. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as clear and sharp as the LG I had. I put yes for recommend but the picture still could be sharper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crafter, We are sorry to hear about your experience. We always recommend changing the picture quality of the TV according to your preference: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Make sure to update the firmware of your TV to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. The updates also include key features, applications, and bug fixes.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Great for gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gaming TV would greatly recommend to anyone with a series x, it supports 120 fps
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Thank you for recommending our KD-43X85K, Nothinghere! We are thrilled to know that you are having an enjoyable gaming experience with this TV.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you for your purchase and for choosing Sony!
- Romeo
Quality TV vslue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had good luck with quality Sony tvs and this was a good price from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJMM,
Thank you for the purchase and we're glad you like the price of the television. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
basscat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV will no more when it gets hooked up in the camper this summer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi basscat, We are glad to hear that you are happy with your purchase! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Sony 50” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality 50 inch TV for the price. I’m enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronald,
Amazing! We are thrilled to know that you are enjoying your new KD43X85K. We are also delighted to hear that you are satisfied with the reasonable price of this TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo
great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product for the value great product for the value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaA, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
dual purpose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best TV / gaming monitor I ever had ..............
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianA,
Awesome! You've made a great choice! We are so happy to hear your satisfaction with the superb performance of the KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony 43" ULTRA High Def 4K
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful TV the Best in class and size. Unbelievable image clarity simply put AMAZING
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Myridon! We're glad you're enjoying the gorgeous 4K HDR picture quality and you appreciate the overall performance of this TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your feedback and offering a wonderful rating on the product! -Jess