Customer Ratings & Reviews

Hi EricA,

That's fabulous! We are thrilled to know that you had an enjoyable shopping experience with Best Buy. With the your new BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi RickW, We're pleased to hear that you like the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin

That's awesome, 617young! It really lovely that our X85K perfectly matches your Xbox Series X.

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you so much for the 5-star review and for choosing Sony!

- Romeo

Amazing, Robert! We are so happy that you like the stylish & good-looking design and superb performance of your new X85K.

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you so much for the 5-star review and for choosing Sony!

- Romeo

Hi RonaldC, thanks for choosing and purchasing our product. We understand your feedback regarding the picture quality of our product. Yes, that's correct. You can always adjust picture quality for best viewing experience by following this link:

https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality

We have our Support team that is always happy to assist. If you require any additional support in regards to this product, you can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl

Awesome! Thank you for the 5-star review, Gary! We are thrilled that you are satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. I'm sure that you will have an enjoyable viewing experience with this TV.

Thank you so much choosing Sony!

- Romeo

Hey ZacharyT,

That's amazing! We are happy that you are having an enjoyable gaming experience with your new KD-43X85K.

With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you for recommending our KD-43X85K and for choosing Sony!

- Romeo

Hi HPprinter,

Thank you for the review. The color picture quality of the TV will depend in the source that you're playing. The picture settings allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV. Check this article for more details.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00190409

With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

-David

Hi Mari,

Fantastic! We are truly happy to hear you love your new KD-43X85K and you like its amazing picture quality.

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you for the perfect star review and for choosing Sony!

- Romeo

That's awesome, Monda! We are extremely pleased it suits your needs. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you for the 5-star review and for choosing Sony!

- Romeo

Hi Glen,

Fantastic! We are so happy that you like your new 43" X85K. This TV model is also available on larger sizes such as 50", 55", 65", 75", and 85".

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi goodproduct,

Thanks for the 4-star review, and for purchasing our X85K. It is unfortunate that you had to schedule a BestBuy service call due to the issue that you are having with the TV. This is definitely not the experience we wanted you to have. If you haven't yet, let's try to isolate the problem by following the troubleshooting steps on these articles:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00153674
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00159487

And as a general recommendation, to ensure you are getting the most out of your X85K, we highly recommend updating its firmware to the latest version (v6.5770). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

If there's anything we can do to help or you may need more information/technical assistance with our product, you can always to contact us and we'll be more than happy to assist you. Please send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

I hope this helps, and thank you so much for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi Bosch,

Thank you for sharing your experience using your X85K LED 4K Ultra HD Smart Google TV. We're glad that you like the overall features and performance of this TV. We appreciate the feedback regarding the sharpness of the picture.

Picture quality depends on the signal and content. That being said, you can configure various settings related to the TV display such as clarity and sharpness for picture quality. You can adjust the picture detail by emphasizing edges and details of objects and people in the image, as well as controlling noise balance. For more information on how you can enhance your viewing experience check the Adjust Picture Settings on your Google TV.

The picture quality may improve if you change it in [Picture] under [Settings]. For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00263533

Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! -Jess

That's great, Pudgy! We're really delighted you like everything about your new X85K. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for the amazing review! -Jess

Hello TAFTMAN, We are happy that you like the quality and Google interface of your new Sony BRAVIA 4K TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent

Hi RichardM, You've made an excellent choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam

Hi bettyboop, thanks for choosing and purchasing our product. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. ~Earl

Hi smerdyakov,

Thank you for the review and we do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number:

-David

Hi Zach8266, Awesome! Choosing this TV will definitely be worth it! Thank you for taking the time to write such an superb review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the wonderful features, incredible picture, and overall performance of this TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess