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Customer reviews

Rating 4.8 out of 5 stars with 489 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Rating 4.7 out of 5 stars with 9 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 489 reviews
  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Stellar TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and the sound is honeslty better than I expected for a tv. I have now included a Sonos soundbar and subwoofer to further enhance the sound but you can experience clear and full sound for most users without a soundbar. I will admit this tv is not meant for very bright rooms as the OLED panel isnt the brightest, but regardless it gets the job done. I have even had some great experiences gaming with this tv as well since it has a 120hz refresh rate and minimal input lag. I would recommend this to anyone who can find it on a sale like I did and wants a quality tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      This is great, David! We're delighted to hear that you like the picture, sound, and features of your TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Beautiful picture and sound but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the best factory sound than any other new TV on the market. The picture is fantastic. The remote however is horrible. If your hands are the size of an 8 year old child, you may like this remote. The tiny remote is about half the width of a dollar bill. It has no CC button. The tiny buttons are closely spaced and are all symmetrically spaced plus all are placed on the front rather than the side. It's difficult to tell which button you're pressing in the dark. In addition, the remote is slippery on both sides. I've had it slide off my leather couch numerous times when placed on both sides and that's very annoying. I've looked at the larger Sony TV's in hope they were using a different remote that would be compatible but they all seem to use the same sorry remote. Another issue I've had with the TV itself is the over the air tuner. I live in a rural area and occasionally have to use my antenna. I've had the TV completely freeze in antenna mode to the point where I had to unplug it in order to get it to work again. This seems to be a common problem. I chose this TV over the LG because of the sound which was important but the remote has me rethinking my choice as I have a sound bar to use for movies anyway. Any TV is only as good as its remote because that's how you interact with it. Yes you can use "Hey Google" but that only works about half the time as well and the commands are limited. To sum it up: beautiful picture, excellent built in sound, horrible remote. If the remote is important to you, you may want to look at the LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hardball, We are so glad to hear that you are happy with your new TV! We appreciate your input regarding the remote controller as this will help improving our products. Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Router issues

    Rated 5 out of 5 stars

    55" OLED TV PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV working excellent, once I got Verizon to correctly install a new router, new set top boxes, etc., a two week plus adventure !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WarrenW, Excellent choice! We are so glad to hear that you are enjoying your new A80L TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, Color is fantastic , control of TV only with remote is not a plus, if it was on a swivel base it would be more versatile. Beautiful color!! Sound is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AltonM, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Sony A80L TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a small snafu with the wrong legs put in the box I have nothing but great things to say about the ease of setup and picture quality. I highly recommend the Sony A80L television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceS, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for its ability to integrate with the PS5 and it has not disappointed the picture is great all its features work as intended and overall it is a excellent tv for if you want to play games, watch 4k movies, or shows as it is a smart tv with the ability to have all the apps/streaming services you need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BraydenP, Amazing! We're very happy to hear that you're enjoying the great picture quality and excellent PS5 gaming experience with your new Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony 55" Smart Google TV. Purchased it about a month ago. My husband said it was easy to install on the wall mount. Great picture and sound quality. Was hoping to get away with not buying a sound bar and this did the trick. We can always add speakers if/when we want to but not necessary. We watched a movie in the living room and it was like we were in the movie theater. It was my first new TV purchase and was nervous how I would program it but it was pretty simple. I will recommend it to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelly, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia OLED and Geek Squad Rock! (With Sonos)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought our 3rd Sony TV over the past several years, even after doing a ton of comparative shopping, checking consumer websites and reviews, and watching TV on other name brands at friends and relatives homes. This one is their state-of-the-art OLED, and it is just beautiful! We always shop at Best Buy, not only for price and policies, but also for the always excellent Geek Squad for outstanding mounting, set up and installation. The end result is fantastic. We originally bought a 55” for our new townhouse, but quickly decided the room could easily handle 65”. So we were able to quickly upgrade with no hassle whatsoever. We also had an electrical socket, cable outlet (which we don’t use), and fire alarm speaker higher on the wall that we wanted to hide, and the Geek Squad guys recommended a better mounting bracket (also less expensive!) that did the trick perfectly, including adding our Sonos soundbar attached under the TV, while still keeping the viewing angle at an optimum, not too high, height. We also added a Sonos sub woofer (on the floor) that we had from our previous TV. The end result of gorgeous colors, perfect lighting, and a full rich sound is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackW, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Wait is Over!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the OLED television that you want! Especially if you like watching movies or gaming. Shows the best picture in a dark room setting. I connected mine to a JBL sound bar system, but the tv has high quality audio without the sound bar. The visuals for nature documentaries is out of this world clear. There are a plethora of settings to customize your tv. You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cthatchr, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Great TV - beyond expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think, don’t hesitate - just BUY it! This OLED TV will blow away all of your expectations. Some reviews knock sound; but I have HK powered home theatre system with Bose 5.1 speakers, so never even gave it a thought.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CGRIZZI, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love my tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv, the colors are rich and beautiful! The quality I expect from Sony is exactly what I am getting!! Love that the controller has a direct button for Crunchyroll, if love anime like my house does it’s great! Not too mention the direct buttons for YouTube, Netflix, Disney+, Amazon Prime and there is a new one BraviaCore+ has some really great movie choices on there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferO,

      Great! We're thrilled that you like the picture quality and remote functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been super happy with this television was looking for a model that did not need a sound bar for good sound would totally recommend this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnebF, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. Even makes old DVDs look good. Especially the dark black saturation. Movies with a lot of dark scenes look great. The sound quality is amazing. The entire front screen acts as a speaker. You honestly don't need a sound upgrade unless you're using it in a very large room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianR, Excellent choice! We're thrilled to hear that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several TVs, but this is by far the best brand. Great quality picture and sound. Movies are very clear even with the darkness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joice, it is very good to hear that you like the picture quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase of the Sony Bravia! The picture is clear and the sound great. Very easy to set up my new tv snd programming my passwords. Great product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisK, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture is great and has great color. It has good sound even with out a sound bar. I had the Samsung also and in my opinion the Sony out performs the Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Sales associate walked me through the differences between a few OLEDs. Ultimately settled on the Sony because of the motion clarity. Also picked up a wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality ive seen. I really enjoy playing PS5 it looks amazing !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lorenzo, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great quality at a fair price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great picture and better than average sound quality from the tv speakers… Even better sound with our new Sony sound bar. I find the remote to be easier to use than our previous remote. We added a swivel mount to make it easier to watch from any angle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bakes, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a Beautiful picture and great sound. I would happily recommend it to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidS, Awesome! We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for your recommendation and for choosing Sony! -Carl Sony_US

What experts are saying

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Rating 4.7 out of 5 stars with 9 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about reliability, durability, image quality and price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 96/100 = Excellent quality.
  • Tom's GuideJuly 12, 2023

    Sony Bravia XR A80L OLED TV reviewOne TV that does it all.

    Full Review
  • T3Rating, 5 out of 5May 16, 2023

    Sony A80L review: insightful, composed and dynamic images from this OLEDThere are shortcomings to Sony's A80L OLED TV, but its picture quality is so sublime that it's a real-deal 5-star product

    Full Review
  • What Hi-Fi?Rating, 5 out of 5Tom Parsons Ketan Bharadia on April 20, 2023

    Sony A80L (XR-55A80L) reviewIncontrovertible proof that there's plenty of life in the OLED dog yet

    Full Review
  • Expert ReviewsStephen Withers on June 8, 2023

    Sony A80L (XR-55A80L) review: A great mid-range OLED | Expert ReviewsThe Sony A80L is a mid-range OLED TV that combines premium performance with an affordable price

    Full Review
  • AVForumsRating, 4 out of 5Phil Hinton on May 19, 2023

    Sony A84L/A80L (XR-65A84L) BRAVIA XR OLED TV ReviewReview of the Sony A84L XR-65A84L Bravia XR OLED TV - effectively the same as the A80L, Sony's mid range OLED for 2023 just with a different retailer SKU

    Full Review
  • StuffRating, 5 out of 5Simon Lucas on May 14, 2023

    Sony XR-55A80L review: impresses where it mattersIt might be the firm's most mainstream OLED offering, but the Sony XR-55A80L delivers where it matters: image quality

    Full Review
  • Home Theater ReviewRating, 5 out of 5Ryan Waniata on July 3, 2023

    Sony A80L OLED 4K TV Review: Subtly Sweet Sony A80L OLED 4K TV Review: Subtly SweetSony's traditional OLED TV is short on brightness but scores masterful image quality

    Full Review
  • Home Cinema ChoiceJohn Archer on July 14, 2023

    Sony XR-65A80L OLED TV reviewSony's first OLED TV of 2023 proves that you don't have to be spectacular to be beautiful, reckons John ArcherWith excitement this year focused on the battle between second-gen Quantum Dot OLED technology, LG's new Micro Lens Array (MLA)

    Full Review