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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 326 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 326 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bravia 8 ii

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is incredible quality great upscaling the calibrated modes for Netflix and Amazon prime are incredible the off angle viewing is great the brightness and contract is great and the color accuracy is second to nun

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RemonS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your K65XR80M2 TV delivers incredible quality with impressive upscaling and calibrated modes for Netflix and Amazon Prime. It's wonderful to know the off-angle viewing, brightness, contrast, and color accuracy are all standing out so strongly. Your thoughtful feedback truly inspires us to keep striving for excellence. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Blacks are perfect. Not as bright as LG, but in many ways I feel better. The colors seems more appropriate and consistent with reality as opposed to a brightened view.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy2Help,


      We are pleased to hear that you’re enjoying the perfect black levels and natural color consistency of your new BRAVIA 8 II! It’s great to know that our focus on cinematic accuracy and realistic color reproduction provides a viewing experience that feels more lifelike and comfortable for you.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing OLED.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!! No problems with picture during the day the brightness is great. I highly recommend pairing this with Apple TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdamH,

      Thank you for choosing Sony!

      We're excited to hear that you're enjoying the great picture quality of the K65XR80M2! It's wonderful to know that you're experiencing excellent brightness during the day. Thank you for recommending it with Apple TV—we appreciate your support!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Simply astounding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is superb out of the box. Coming from the A80j which is still running strong. The HDMI connection via e arc seems to be having a problem staying connected once I shut off the TV or Cinema 50 receiver, I’m considering returning but the picture is so beautiful the decision is touch to make

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey, thank you for taking the time to share your experience! We're really happy to hear you're enjoying the superb picture quality right out of the box of the Sony - BRAVIA 8 II. We understand that issues with the eARC connection can be difficult and this is certainly not the experience we aim for. We want to ensure all aspects of your TV function properly, here are some troubleshooting steps that can resolve the problem:

      1- Perform a power reset of your TV and Receiver. Turn off both devices and disconnect the power cords and HDMI cable from both devices for two minutes, then reconnect the HDMI cable to the HDMI IN ARC of the TV and the other end to the HDMI OUT ARC of the receiver. Connect the power cords, and turn on first the TV and then the Receiver.
      2- Enable the BRAVIA sync settings on the TV by going to settings > channels and inputs > external inputs > BRAVIA sync settings > BRAVIA sync device list > enable
      3- Make sure the eARC mode is set to Auto. In settings go to display and sound > audio output > eARC mode > auto

      If these steps don't resolve the issue, please don't hesitate to contact our customer support team directly through the link below, they would be happy to walk you through more in-depth troubleshooting or discuss potential solutions.
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best OLED BARNONE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. The Sonys have better motion handling than Samsung and support Dolby Vision. Personally, I think the build quality is incredible. The one thing I wish they had done better at is the out of the box calibration. Some professional review sites showed it not having very great out of the box calibrations like some monitors have been having.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElonX,

      We're so glad to hear that your Sony BRAVIA TV has impressed you with its motion handling and Dolby Vision support—those features truly shine for cinematic experiences and fast action scenes. Your comment about the build quality speaks volumes, and we appreciate your honest observation on out-of-the-box calibration; we always strive for excellence and take feedback to heart. Thank you for the fantastic 5-star rating!

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Treat your shelf to a SONY.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pitcher quality. Unbelievable details. I recommend to anyone looking a hi quality tv to check out the Sony Bravia 8 2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanW!
      Thank you so much for your review! We are immensely pleased to hear that you’re enjoying the picture quality and details of your Sony K-65XR80M2.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    I LOVE THIS TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size above the mantle on my fireplace in my living room. The picture color is very vivid. The installer had no difficulty installing it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonH,

      We are honored to hear that your new TV is the perfect fit for your living room! It is wonderful to know that the installation process was seamless and that you are enjoying the vivid picture colors above your mantle. We hope it brings many hours of beautiful entertainment to your home.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. The picture is very neat everything about it is good so far. I’ve had it for a month already and I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwenR,

      We couldn't be happier to hear that you are enjoying your BRAVIA 8 II so much after your first month of use! It is fantastic to know that the picture quality has impressed you; this is largely thanks to the advanced QD-OLED panel, which delivers remarkably vibrant colors and deep, true blacks for a truly neat and immersive visual experience.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, watching sports games or wildlife shows is amazing in quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidM,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are enjoying the picture quality of your K65XR80M2 TV, especially while watching sports games and wildlife shows. We truly appreciate you sharing your experience, and we're committed to continuing to deliver technology that enhances your viewing moments.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Brilliant picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a color brilliant picture. The depth and the clarity is just awesome. It was the great installation by the geek squad too. The sound bar is wonderful. The TV has such a beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Laura!

      We are absolutely thrilled to hear how much you love the performance of your new K-65XR80M2 television! Your description of the picture as having "brilliant color," "awesome depth and clarity" perfectly captures the viewing experience we aim to deliver with our premium technology.

      We are also glad to hear that you are enjoying the wonderful soundbar and that the installation by the Geek Squad went smoothly. It is encouraging to know that our retail partners are delivering a seamless experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture on this TV. Everything is brighter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SharonV,

      Thank you for choosing Sony!

      We’re honored to hear that you love the picture quality on the K65XR80M2 TV and appreciate the brighter, more vivid display. It’s wonderful to know it’s enhancing your viewing experience. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Video and Audio are stunning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an LG C9. The picture quality is amazing. I wasn’t expecting a big difference going from one OLED to another, but I’m impressed. Main reason I upgraded was cause the audio processing on the C9 was awful. Had issues getting great sound. The Bravia does a great job with audio processing and I’m able to play content at any quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galoki,
      Thank you so much for sharing your experience with us! We are really happy to hear how impressed you are with the upgrade to your new BRAVIA 8 II.

      It’s great to know that you're noticing such a significant difference in picture quality, especially coming from another OLED. We're also glad that the improved audio processing is making a big difference for you, as features like our Acoustic Center Sync are designed to deliver a more immersive and precise sound experience.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great option !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time that I buy a Sony TV and definitely was the best decision, great image color and definition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulC,

      We are so pleased to hear that your first Sony TV purchase has been such a success! It’s wonderful to know that you are enjoying the industry-leading color and definition that our BRAVIA 8 OLED technology provides.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Probably the best TV in the World right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV, and combined with a Sony Bravia sound system - totally worth the price for an unparalleled experience. BestBuy purchase experience was fantastic as well. The BestBuy sales personnel were so patient and understanding, and provided recommendations based on needs rather than just trying to push a product out to the customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SivaS,

      Thank you for sharing this feedback. It's fantastic to hear that you're having an excellent experience with your new BRAVIA 8 II TV and sound system. We're also glad to hear that Best Buy's sales personnel were so helpful in providing a great purchasing experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Bravia 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is bright and beautiful. Set up from Best Buy was great. Tech did a good job, Very quick and smooth. We were watching our TV in minutes. Thank you Best Buy for good selection and products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPWebCam,

      That is fantastic feedback! We are thrilled to hear that you find the picture on your 65" BRAVIA 8 II OLED TV bright and beautiful. It is also great to know that the setup process by Best Buy was quick, smooth, and professionally handled, getting you right into watching your new TV in minutes.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy customer service was excellent. Originally purchased this TV as an open box, but when I got it home the screen was damaged. BB customer service exchanged the TV with a new one, no questions asked. Geek Squad installed the new TV and recovered the old TV . And this Sony TV is awesome. Thanks Bestbuy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Thank you for the 5-star review! We are so glad to hear you had such a seamless experience getting your new TV set up and ready to enjoy.

      Now that it's home, you’re in for an incredible viewing experience. The BRAVIA 8 II features our cutting-edge QD-OLED technology, which delivers our widest color palette and some of the brightest, most vibrant highlights available today. Combined with the pure, deep blacks that only OLED can provide, every movie and game will have a level of depth and realism that is truly 'awesome.'

      We’re thrilled you’re enjoying the upgrade—thank you for choosing Sony

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    My Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv, the picture is wonderful I always liked Sony it’s one of my best purchases this year I highly recommended that and I have 5 stars for it ,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walley,

      We are absolutely delighted to hear how much you love your new 65" BRAVIA 8 II OLED TV! It's fantastic that the picture quality is wonderful and that this purchase stands out as one of your best this year. Thank you for the five stars and the high recommendation!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    A 10+++ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this TV and highly recommend it. It was chosen over a comparable Samsung model. The color and detail are by far the best I've ever experienced with a TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Etcher6,

      We are beyond pleased to hear that you are extremely satisfied with the BRAVIA 8 II and that you highly recommend it! It is wonderful to know that you find the color and detail to be the best you have ever experienced.

      Thank you for choosing Sony for your viewing needs. We hope you enjoy the stunning picture for years to come!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony bravia 811

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture really looks good on moviess the darks look really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI RobertP,

      That's fantastic to hear! We're thrilled you're loving the awesome picture and how great movies look on your BRAVIA 8 II OLED. The deep, true blacks of OLED technology truly make a difference in dark scenes!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new Sony Bravia TV. The picture is very bright and clea

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmilyB,

      Thank you for choosing Sony!

      We're honored to hear that you are enjoying your new K65XR80M2 TV and that the picture quality is bright and clear. It’s rewarding to know our technology is bringing vibrant visuals to your viewing experience.

      Best regards,
      -Fred Sony_US

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