Customer Ratings & Reviews

The Greensburg, Pa. store had very good service. My questions were answered and due the extensive research I had done I was able to inform the salesman on a few things. The Sony 65” 4K smart tv exceeds my expectations Connecting to my older Sony home theater system worked great using the headphone jack converter to RCA jacks. Picture is sharp and bright. I have a bright room and very little effect on the picture. Set up is simple. I highly recommend this television.

I have long wanted a Sony OLED after reading reviews and seeing the screens in comparison with other UHD screens. The clarity of the screen is excellent. It was also very easy to go through the set up functions. This TV comes with the sound emanating from the actual screen and not via built in speakers. The sound quality is excellent. Needless to say, since you don't have a remote subwoofer you won't have the resounding bass and big theater booming bass affects. But overall the sound and picture from this TV are impressive. The added buying aspect was I happened to go into Best Buy following a lunch with my buddies and this TV was discounted $700 which made it the same price and the LG 65 inch OLED. This was NOT an open box price but a sales price on a brand new Sony. Even my friends were shocked at the discounted price. I did check the Best Buy price with the price of the same TV on Amazon. This Best Buy deal was even hundreds of dollars less that what this same unit was selling for on Amazon. I am the type of person who feels more comfortable going into a store to view, hear, or touch high priced items. I regularly go into Best Buy to look at what is available and to examine items I am interested in. This is one of those times my walking into Best was more than advantageous.

Awesome picture quality. Wi-Fi Link is perfect. Couldn't be happier!

Great picture. Easy to set up. I recommend this TV to anyone looking at a 65 inch set. Good value (price).

Amazing picture and features, the only thing that is not perfect is the airplay that not always works well.

Great TV!! Wish it was a bit better for gaming refresh rate wise but no lag and if anything I know to get a monitor too

Wonderful television that is very responsive. The apps work smoothly, and the picture and lighting are great.

It’s really works well and I will recommend to have one the picture quality are super fantastic

It just keeps getting better. I have been a Sony loyal customer for more than 40 years. My first TV was a 32” Sony Trinitron. That TV lasted for more than 20 years. There was nothing wrong except my husband could not hook up his game. He convinced me to move to a flat screen so it had to be a Sony. We have a 55”, 65” and recently added an 85” (all Sony)

Very happy with my purchase. Just as what I had expected. Picture quality is great.

We love our new Sony TV. It has a great picture and the controller is really cool with the extra buttons. With one stroke you can get Utube, Netflix, Disney+ or Prime Video. We hadn't bought a new Smart TV for over 10 years so guess there's a lot of new technology now. Best Buy is the BEST place to buy a TV with all the choices, good prices and very knowledgeable sales people. Our delivery was right on time & worry free. We always buy at Best Buy!!!

Great picture. Love the fact I can login with my google account. Only drawback is that it sometimes freezes and I have to restart it but it is a rare occurrence.

It is a very good television, perfect for a bedroom. I loved its image and sound quality.

I’ve had this tv for over a year now and it still works perfectly! I love the size and picture quality.

The best TV I ever had. Great price and performance. Excellent picture quality particularly sports and movies. Fantastic streaming

This tv is an excellent purchase. I have always purchased sone tv's and last purchased one about 5 years ago. It was outdated as they now have tv's with 4k and are considered smart tv's. Now I am able to connect all of my updated additions to my favorite tv. This tv picture quality is fantastic and I am very satisfied. I am having the geek squad come in and do a professional set up and will update afterwards.

Love this TV, picture is crystal clear and works great. Only giving it a 5 star because we did buy a sound bar, because the speakers are not that great

Let me start with a little bit of background. A couple years ago I purchased a Vizio M-series based on online critic reviews. All of the online TV review sites raved about how it was the best bang for the buck and had features not available in its price range. Things like local dimming etc. Well blah blah blah, that television never impressed me. Bland. When that TV went out (my fault) I was actually happy. I had my heart set on a Sony based on reputation. Let me tell you this TV does not disappoint! I can see why the Sony name is legendary in the TV world. Like all televisions a whole lot of the quality is also based on the source. 4K YouTube looks so ridiculous its like you are inside the video. Some cable channels obviously look better than others based on how premium or high def they are. The Google/Android interface is so slick and seamless. So well designed and loaded that I gave someone my Roku. To add to how impressive this TV is.....Im in a TINY bedroom sitting 4 feet from this 65" Television. Way too close to a set this size. I should see all sorts of pixels and imperfections at this range but I DO NOT. That is nuts. Don't even get me started on the color. THE COLOR ABSOLUTELY POPS on this set. Although not a popular opinion, I actually like the "soap opera effect". I like slick smooth 60fps lifelike movements vs 24fps cinema. While this is only a 60hz display and Ill never get the soap opera in full effect, the image processor is so good that after a couple lite adjustments I was able to satisfy that craving enough. Let me also mention that all picture adjustments happen on the screen as you make them so you can make real time comparisons. The remote is a dream. It sinked up automatically to every piece of equipment I have from my sound bar to my cable box.. The only downside is build quality. The screen is nice and thick. It doesn't bend to the touch and go all multi-color if you apply pressure. But the back and edges are shockingly thin plastic that I feel like I could pull off with my bare hands. I have it mounted on a full motion wall mount and I worry every time I move the television around. In closing I love this television. The Sony name is what it is for a reason. The quality is there. Now if I could just get the Sony bot on this site to mention the processor and voice remote my review will be complete........

Love the picture and the apps provided. Have to use a soundbar as the audio is suspect

This is the best TV i over seeing it it’s really amazing it works great for me