Customer Ratings & Reviews

Hello FrederickI,

Thank you for your fantastic review of the Bravia 5! We're absolutely delighted to hear you're loving the outstanding picture and how wonderful it looks in your living room.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi ScottA,

That's fantastic to hear! We're absolutely thrilled you're enjoying your new Sony BRAVIA 5 TV and are impressed with both the picture and sound quality. The BRAVIA 5 series is designed to deliver an incredible viewing experience, featuring our advanced XR Processor for intelligent picture enhancement and Acoustic Multi-Audio to ensure sound perfectly matches the on-screen action. We're confident it'll make every movie night, sports event, and gaming session feel truly immersive.

Thanks so much for choosing Sony. Have a great day!
DiegoV

Hi Legos,

Thank you for your fantastic 5-star review of the Sony BRAVIA 5! It is truly wonderful to know that you are receiving many compliments on the picture and that the 4K content looks great on your new television.

We hope you continue to enjoy the exceptional picture quality. Thank you for choosing Sony!

Regards,
Dominick

HI FouziaHdoubane,

We are pleased to hear that you had such a positive experience with the service and found our team to be very helpful during your purchase! It is wonderful to know that you are satisfied with the "very good surface" and build quality of your new 75" BRAVIA 5 Mini LED. We are confident that the incredible brightness and contrast of the Mini LED technology will provide a fantastic viewing experience for years to come.

Thanks for choosing Sony.

Best regards, Eliab

Hi BrianY,

We are thrilled to hear that the BRAVIA 5 is working perfectly as the centerpiece of your home theater! Thank you for sharing your positive experience with us.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, JustinB!

We are thrilled to hear that you consider the BRAVIA 5 one of the best on the market! We strive to deliver premium performance and incredible value, so it’s wonderful to know we hit the mark for you.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi SteveC,

We couldn't be happier to hear that your new BRAVIA 5 looks great and has an amazing picture! We're thrilled that your initial couple of weeks with the TV have been great so far. Thank you for the five-star review and for choosing Sony!

Regards,
Dominick

Hi AbhirTech,

We are thrilled to hear you are loving your new 75" BRAVIA 5 Mini LED 4K TV and appreciate your many years of loyalty! It’s great that you've already found the perfect custom settings to make the picture more lifelike for you.

Thanks for choosing Sony. Best regards,
Eliab

Hi StevenR

That is wonderful to hear! We are thrilled that you love your 75" BRAVIA 5 Mini LED TV, especially that the color is great and that it was easy to set up. It's also great that the salesperson provided helpful assistance.

Thanks for choosing Sony.

Best regards, Eliab

Hi ThriftyBates,

We apologize for the experience you had with the sound and software of your BRAVIA 5.

To fix the "loud mumbling" sound, please use the Voice Zoom 3 feature in the Sound Settings to boost dialogue clarity. For faster app access, use the Google Assistant voice command or move the YouTube TV app to the front of the app list.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, JeffreyD!

We are so pleased to hear that you are happy with your K-75XR50 television and that you found it to be a "Great product."

We also appreciate you highlighting the great service you received from our retail partner, making your purchase easy. It's encouraging to know our partners are providing the seamless experience we strive for.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello AnthonyT,
Thanks so much for the feedback!

It brings us great joy to hear that your new BRAVIA 5 is the best purchase you've ever made. We love knowing that it's making such a big impact on your home entertainment!

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for sharing your candid review, BobK!

We are absolutely thrilled to hear that you consider the K-75XR50 a Great TV and that the Mini-LED technology has made such a positive impression, especially coming from a former Samsung owner! We agree that our Mini-LED display, powered by the Cognitive Processor XR™, provides truly exceptional contrast and brightness.

We appreciate your honest feedback regarding the integrated speakers. We work hard to focus on delivering market-leading picture quality, but we understand the importance of audio. Your input is valuable and helps us balance our engineering priorities moving forward. For the best cinematic experience, we certainly recommend pairing the TV with one of our premium Sony soundbars, which are designed to integrate seamlessly (like the HT-A9 or HT-A7000).

Thank you again for choosing Sony to elevate your home entertainment!

Best regards, Gus, Sony Social Media Team

Hello JoanneW,

Thank you for choosing Sony!

We are honored to learn that the BestBuy employee delivered knowledgeable and attentive assistance. It is gratifying to know they dedicated the time required to help you select the K75XR50 TV that best aligns with your requirements. We sincerely appreciate you sharing your positive experience.

Best regards,
-Fred

Hi Antonyk,

We are beyond pleased to hear that you find the Sony BRAVIA 5 to be an Excellent TV!

Knowing that you are enjoying the bright and colorful pictures and finding the operation easy is exactly what we strive for in our design. Thank you very much for taking the time to share this fantastic 5-star review and for choosing Sony!

Regards,
Dominick

Hello JenniferG,

Thank you for choosing Sony!

We couldn't be happier to hear that you absolutely love your K75XR50 TV and had such a positive experience with the Best Buy team. It's rewarding to know that our sales team’s support made a difference in your purchase. Thank you for sharing your kind words!

Best regards,
-Fred

Thank you for the fantastic review, Bigscreen!

We are absolutely thrilled to hear that you are so happy with your K-75XR50 television! It's rewarding to know that you are enjoying the great resolution and the stunning picture quality that comes with our 4K Mini LED display technology.

We especially appreciate you highlighting the seamless integration with other Sony devices. We work hard to ensure that features like BRAVIA Sync (HDMI-CEC), Acoustic Center Sync with compatible Sony soundbars, and the BRAVIA Connect app provide a unified and effortless home entertainment experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi LeslieV,

It's a true pleasure to hear you are in love with your new Sony BRAVIA 5!

That's fantastic to know and exactly the kind of passion we aim for with the amazing color and detail of our Mini LED picture. Thank you so much for the high recommendation and for choosing Sony

Regards,
Dominick

Hi WillC,

That's wonderful feedback! We are delighted that you found the setup easy, and that you are enjoying the nice picture and value of the 75" BRAVIA 5 Mini LED TV for the price.

Thanks for choosing Sony.

Best regards, Eliab