Customer Ratings & Reviews

Hi IainC, Thank you for the awesome review! We're glad you like the ease of setup and the intuitive remote control function of your Sony BRAVIA 7. Thanks for choosing Sony! -Sam

Hi FabriceC, Thank you for the positive review! We're glad to hear that you love your new Sony BRAVIA 7 and it works perfectly with your fire stick. Thanks for choosing Sony! -Sam

Hi AnthonyD, That's awesome! We're really delighted to hear you love everything about your Sony BRAVIA 7 and you are having an enjoyable watching experience with this great Mini LED TV. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess

Hi VickieB, Thank you for sharing such an excellent shopping experience. We are truly happy to hear the installation of this TV turns out extremely well and you are now enjoying the outstanding 4K HDR picture quality. Glad to learn that you were assisted well by our local dealer. Thank you for leaving us such a wonderful review of your 75" BRAVIA 7 and for choosing Sony! -Jess

Hi XavierG, Thank you for the 5-star rating! We're happy to hear you had an amazing experience with BestBuy's deals and home delivery service. Thanks for choosing Sony! -Sam

Hi Bear, Thank you for sharing such an excellent shopping experience. We are delighted to hear that the delivery of your unit was successful, and that you are now enjoying the features and capabilities of your new Sony TV. It's also great that you were assisted professionally. Thank you for your purchase and for choosing Sony! -Jess

Hi HaleyH, Fabulous! Thank you for your wonderful 5-star review of the BRAVIA 7 and Sony Sound System! We're thrilled to hear that your experience was exceptional from start to finish, including the installation guidance. Enjoy your new BRAVIA 7 and sound system, and thank you for choosing Sony! - Romeo

Hi AvilloLifetimeCustomer, Thank you for your positive feedback! We're thrilled to hear that you are enjoying your Sony BRAVIA 7 and had a great experience at Best Buy. Thanks for choosing Sony! -Sam

Hi JefferyT, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new BRAVIA 7 Mini LED 4K Ultra HD Smart Google TV went smoothly and that you are enjoying its features and capabilities. We always strive to deliver the best picture and sound quality with our TVs. Thank you for leaving us such a wonderful review of your 75" BRAVIA 7 and for choosing Sony! -Jess

Hi HarperHappy, Awesome! We're thrilled to hear that you're enjoying your BRAVIA 7 and that you were pleased with the excellent installation service from Best Buy Geek Squad. Thank you for your glowing five-star review and for choosing Sony! - Romeo

Hi DavidJ,

We apologize for the inconvenience. Sony commitment to customer satisfaction is our top priority. You can directly report your concern to the retail store.

We'd also like to know a little bit more detail about the situation you faced with the TV and best assist you.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 7.

We value you being a Sony customer. Thank you for letting us help assist you.

Sincerely,
Jess

Hi Chinmay, thanks for choosing and purchasing our product. We're glad you like it. We're sorry to hear that you have an issue with the viewing angles of your Sony unit. The best viewing distance depends on the TV's size and display resolution. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend looking away from it occasionally or trying to watch it from a different viewing angle. Please check this link for more details:

https://www.sony.com/electronics/support/articles/00008601?utm_source

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the XR70

Sincerely,
~Earl

Hi ArchK, Thank you for sharing your feedback on your Sony BRAVIA 7. We understand that experiencing blurry pictures and issues when switching shots can be frustrating. Let's try to resolve this issue by following the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00032635?

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Regards,
Sam

Hi RichardP, Thank you for your outstanding review! We truly appreciate your feedback and are thrilled to hear that you are enjoying everything about your new Sony BRAVIA 7. At Sony we strive to put forward the best possible products for our customers. Thank you for your purchase and for choosing Sony! -Jess

Awesome, SammyD! We're glad you are enjoying your new TV. Thanks for choosing Sony. -Craig

That's awesome, MichaelS! We're glad to are impressed with the superb clarity and stunning 4K HDR visuals of the TV. Enjoy and thanks for choosing Sony. -Jess

Hi StephenW,

Thank you for sharing your honest feedback regarding your new BRAVIA 7. We are sorry to hear that the performance has not yet lived up to the standard set by your previous 2018 Sony TV. We sincerely appreciate you choosing Sony again and want to ensure you get the absolute best picture quality possible from this set.

We understand that maximizing the picture quality on a new TV can sometimes require a few adjustments to match your specific preferences. We want to help you optimize your viewing experience and ensure your TV is performing at its peak.

Our technical support team would be happy to share tips and recommendations on how to optimize picture settings, sound settings, and help you get the very best performance from your BRAVIA 7.

Please contact our dedicated technical support team through the link below. They are ready and happy to assist you in walking through the specific settings to tailor the TV's performance to your liking:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

We look forward to helping you love your new TV, and thanks for considering Sony!

Best regards,
Dominick

Hi ErnesthW, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new BRAVIA 7 Mini LED 4K Ultra HD Smart TV. Thank you for leaving us such a wonderful review of your 75" BRAVIA 7 and for choosing Sony! -Jess

Hi Randy, Awesome! We are so glad to hear that you are happy with your new Bravia 7 TV! Thank you for choosing Sony! -Carl