The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-193 of 193 reviews
Rated 5 out of 5 stars
New TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is very nice. It fits really well over the fireplace
Hi ButchT, That's great! We're very happy to hear that you're enjoying the overall features and performance of your Sony BRAVIA 9 and good to know it fits perfectly over your fireplace. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great Television
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Television and remote. A little pricey, but worth the extra money to get Sony quality.
Hi Devyn, You've made an excellent choice! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony Bravia 9. And good to know you had an excellent customer service experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony Bravia 9 TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expect a great tv experience after installation. Deep discount too!
Hi GiuseppeM, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're impressed with your new Sony Bravia 9. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Nice tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice tv; however the picture seems darker than my last Sony, particularly in the lower third. No Sony instructions on how to adjust the brightness - or for anything else, for that matter.
Hi DavidB, Thank you for your feedback regarding the BRAVIA 9. We apologize for any inconvenience caused by the lack of instructions. For more detailed instructions, you can refer to the user manual or visit the Sony support website at https://www.sony.com/electronics/support/. If you have any further questions, please feel free to reach out to our support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Sincerely, Sam
Rated 1 out of 5 stars
FIRMWARE UPDATE NERFED THIS TV. BUYER BEWARE!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv was awesome. Until sony decided to bork it with a software update. Picture settings no longer work. Now the tv is useless. Absolutely horrible. I lost close to 4 grand unless Sony wakes up and fixes it, but I’m not holding my breath. Customer support is non existent. They pretend they care and will tell you “Sony listens” but that’s a bunch of baloney.
Hi Tony, Thank you for your feedback. We apologize for the inconvenience caused by the recent software update. We understand how frustrating it can be when a product does not perform as expected. Regarding customer support, we are committed to improving our service and ensuring that your concerns are addressed promptly. Please reach out to our support team directly through the official Sony support website https://us.esupport.sony.com/support/s/service?language=en_US for further assistance.
We appreciate your patience and understanding as we work to resolve this issue.
Regards, Sam
Rated 1 out of 5 stars
Bravia 9 not so great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Last time I buy mini Led tv , picture flickers a lot which I find annoying sending it back now
We sincerely apologize for the frustration and annoyance caused by the flickering you are experiencing with your new BRAVIA 9, which is certainly not the premium viewing experience we strive to deliver. Before returning the unit, we recommend trying a simple Power Reset by unplugging the TV for two minutes, or checking your Picture Settings to ensure the "Black adjust" and "Adv. contrast enhancer" features are set to OFF, as these can sometimes cause noticeable brightness shifts or flickering. If the issue continues after these steps, we understand your decision, but please know we stand behind our product quality.
Thanks for considering Sony products.
Best regards, Eliab
Rated 5 out of 5 stars
Bravia 9 Flat Screen TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been completely satisfied with my upgrade to the Bravia 9 flat screen TV. The picture quality and brightness has been great, best I have ever had. I originally purchased a Sony XR65X90L - 65", was dissatisfied and made an upgrade to SONY K75XR90L - 75" Bravia 9. Bestbuy was great with the upgrade. They picked up previous Sony TV and delivered and setup new upgraded TV. With JBL surround speaker system and new Denon AVR-S970H Receiver, everything sounds great. I also purchased SONY ultra HD Blue Ray/DVD Player to match TV. My speaker system is 22 years old, using total of 6 speakers and everything sounds great. I might purchase Kiplisch speaker system at Christmas time, but I am very happy with what I have now. My present system is like being in a movie theater.
I want to say thank to the Bestbuy crew that helped with this whole process, especially Jaden. Jaden was great with entire setup and delivery process and his installation Associates. The whole setup went way beyond my expectations.
Frank Kozlowski
We are thrilled to hear that your new BRAVIA 9 has provided the best picture quality and brightness you’ve ever experienced! It is wonderful to know that your home theater setup, combined with our 4K Blu-ray player, is delivering a true cinema experience. We will be sure to share your kind words regarding Jaden and the Best Buy installation team.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
My Favorite TV so far.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. Bright in a sunlit room. Good colors and good audio.
It is great to hear that your new BRAVIA 9 is making such a brilliant impression in your home.
We designed this model to tackle the most challenging lighting environments, so knowing that the brightness holds up beautifully in your sunlit room is fantastic. It’s also wonderful that you’re enjoying the vibrant color palette and the immersive audio—elements we’ve worked hard to refine to ensure a truly cinematic experience right in your living room.
Thank you for choosing Sony to be the centerpiece of your home entertainment.
Regards, Dominick
Rated 3 out of 5 stars
what a let down
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This reviewer received promo considerations or sweepstakes entry for writing a review.
picture is perfect sound is poor for the amount it cost it should sound a lot better and there answer is buy a sound bar. then charge less so people can buy the sound bar. sony went from top of the line to just another average tv
We’re sorry to hear you’re disappointed with the audio performance of your BRAVIA 9. This model features our advanced Acoustic Multi-Audio+ technology, and we recommend performing an "Acoustic Auto Calibration" in the settings to optimize the sound for your specific room layout, or using "Voice Zoom 3" to clarify dialogue without needing extra equipment.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
The best mini LED by far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are afraid of OLED due to burn-in or not being bright enough then the Bravia 9 is the way to go, It feels like you are watching a top of the line OLED TV but its so much brighter than OLED. Its the best TV ive ever seen and my only regret was getting the 75 instead of the 85. If i was still within my return window, i would have exchanged it for the 85.