Customer Ratings & Reviews

Hi BestBuyer,

It is truly wonderful to know that you are loving the experience with your new BRAVIA 9, from the stunning picture quality to the intuitive navigation.

As our flagship Mini LED TV, the BRAVIA 9 is engineered with our most advanced XR Backlight Master Drive to deliver extraordinary brightness and contrast that brings every scene to life. We are also delighted that you are taking advantage of Sony Pictures Core, our exclusive movie service included with your TV. We believe that providing access to a vast library of high-bitrate films is the perfect way to showcase the cinematic capabilities of your new screen.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi ChrisH, Awesome! We are so glad to hear that you are happy with your new Bravia 9 TV! Thank you for choosing Sony! -Carl

Hi AlexP,

We couldn't be happier to hear that you absolutely love your new Sony TV! It is fantastic to know that it has made such a positive impression. The BRAVIA 9 is truly our flagship Mini LED experience, featuring thousands of Mini LEDs precisely controlled by XR Backlight Master Drive™ to deliver our brightest 4K picture ever with incredible contrast. You’re also likely enjoying the Acoustic Multi-Audio+™, which includes the world's first Beam Tweeter in a TV to create sound that perfectly matches the action on screen for a truly cinematic feel.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi MichaelH, thanks for the amazing review! It sounds like your home viewing experience just hit a new level with the Sony - 75" Class BRAVIA 9. We're absolutely thrilled that you're loving the stunning picture quality and immersive sound of this TV. It's awesome to hear that watching sports feels like being right there in the action! Thank you so much for choosing Sony and enjoy those vibrant colors and crystal-clear details of your new TV. Regards, -Dominick

Hi DisplayName,

Thanks for the glowing review! We're so glad you're enjoying the excellent picture quality and motion rate on your K75XR90. We've put a lot of engineering into our XR Processor to ensure a bright, clear, and blur-free viewing experience, even with fast-paced action. It's fantastic to hear that our efforts are paying off for you!

Thanks for choosing Sony, have a brilliant day!
DiegoV

Hi SteveL, Thank you for the fantastic review! We're very happy to hear you like the incredible picture quality, immersive Dolby Atmos experience, and reliable remote of your new Sony Bravia 9. Thanks for choosing Sony! -Sam

Hi BillO,

We're delighted to hear you're enjoying the excellent picture quality of your BRAVIA 9 and experiencing how amazing the 4K content looks on the TV—especially from sources like YouTube!

Thanks for choosing Sony to upgrade your entertainment experience!

Sincerely,
Jenn | Sony Social Media Team.

Hello Mkim,

Thanks for this excellent feedback!

We're thrilled to hear that you find the BRAVIA 9 to be an "overall amazing TV".

You've hit on an insightful point regarding the weight. It's true that the BRAVIA 9, as a Mini LED TV, might be a little heavier than some OLED counterparts, given the different panel technologies and backlighting systems involved.

However, we believe the incredible brightness, contrast, and overall picture performance of the BRAVIA 9 truly make up for that, delivering a premium viewing experience.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi NicholasD,

Thank you for the fantastic 5-star review! We're thrilled to hear you're loving the Sony BRAVIA 9 and that you're impressed with the stunning picture quality. We're also especially happy to hear your positive feedback on the UI. We've worked hard to make the navigation fast, intuitive, and easy to use, so your comments are very encouraging.

Thank you for choosing Sony!

Best regards,
Dominick

Hi WillC, Thank you so much for sharing your experience with us! We're sorry to learn that you're experiencing power issues with your Sony BRAVIA 9. This is not the experience we wish for you, and we're here to help improve it. Your TV may turn off for various reasons, and we encourage you to follow the troubleshooting steps provided in this link: https://www.sony.com/electronics/support/articles/00032613?utm_source. Additionally, for the best performance with a console or PC, we recommend using either HDMI 3 or HDMI 4 for 4K 120Hz gaming. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 9. Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria

Hi Boom,

We couldn't be happier to hear that your BRAVIA 9 has transformed your movie nights and brought that cinematic magic right into your living room. Knowing that it provides an even more enjoyable experience than a trip to the theater is the ultimate compliment.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi LuisMoreVal,
Thanks for the feedback on your new TV!
It brings us great satisfaction to hear that you are impressed with the color and control options of your K-75XR90. We really appreciate you choosing a Sony soundbar to complete your home theater.

Thank you for putting your trust in Sony!
Best regards,
Estefany

Hi Chrisu,
Thank you for sharing your experience! We're thrilled to hear that the Sony BRAVIA 9 has been an amazing upgrade for you. It’s great to know you're loving the smooth performance, incredible picture, and sound quality. Thanks for choosing Sony and enjoy your new TV!
-Maria

Hi LindaS,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new Bravia TV and that you’re pleased with both the picture quality and sound.
We appreciate you taking the time to share your positive experience.
Our Bravia 9 delivers remarkable picture quality and our most authentic cinematic experience.

Thanks for choosing Sony!
Best regards,
Stephanie

Hi VaMark, We're glad to hear you're loving your Sony BRAVIA 9! The stunning colors and great setup experience make it all worth it. Thanks for choosing Sony! Enjoy your new TV! -Maria

Hi BestBuyMike, You've made an excellent upgrade! We're glad you're impressed with the ease of installation, colors, sharpness, and next level PS5 gaming experience with your new Sony Bravia 9. Thanks for choosing Sony! -Sam

Hi Wright, thank you so much for your amazing 5-star review! We're thrilled to hear that the Sony - 75" Class BRAVIA 9 has exceeded your expectations. Its incredible brightness and crystal-clear picture are made possible by our latest XR Backlight Master Drive and XR Processor, designed to deliver stunning contrast and vibrant detail in every scene. We're so glad you're enjoying the exceptional viewing experience and thank you for choosing Sony! Best regards, -Dominick

Hi John!
Thank you so much for taking the time to share your review of the K75XR90.
We are delighted to hear that you are seeing such a noticeable difference in vibrancy and detail coming from your previous TV.

We appreciate your decision to go with Sony!
Best regards,
Estefany