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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1058 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 75" Class BRAVIA XR X90L as having incredible picture quality, vivid color, and ease of use. Some appreciate the TV quality and price, especially when on sale, as well as the refresh rate. However, some customers have noted the TV is a bit heavy, and the remote control could be more user-friendly. Additionally, a few have mentioned blooming and concerns about viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,058 reviews
  • Rated 5 out of 5 stars

    Excellent for PS5 integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for this reason, doesn’t disappoint… integration with PS5 is crucial for me, as it is the centerpiece of my setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobsTown, Awesome! Thank you for your amazing 5-star review of your XR75X90L! We're thrilled that it's enhancing your PS5 experience with seamless connectivity and Auto Low Latency Mode. Your satisfaction is our priority, and we appreciate your support. Enjoy your gaming and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 75" Class BRAVIA XR X90L LED 4K UHD Smart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing!! Amazing picture! Beyond happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickS,
      It is our pleasure to hear your valuable feedback! We're really glad that you are enjoying the exceptional picture quality of your new Sony TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Sony quality, as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smilequeen,
      Thank you for the continued trust you have put in our brand! We really appreciate your satisfaction with the outstanding picture and sound quality of your new Sony TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv I love it great picture great sound awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello UrsulaR, We are thrilled to hear that you now have a beautiful 4K smart TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is built well and produces a great picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silverado,
      Thank you for taking the time to share us your valuable feedback! Sony's commitment to customer satisfaction is our top priority. Glad to know you are enjoying the exceptional picture and build quality of your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Image, quality. Sound ok , great look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jorgefer, We are happy that you like the overall quality of your new Sony BRAVIA X90L smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, all around good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crystal, You've made an excellent choice! Good to know you appreciate the great picture and sound quality of your Sony X90L. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X90L 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, you won’t ask for more. X90l led 4K is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baseball,
      Awesome! We're really glad you like your new Sony TV. Your satisfaction with our product means a lot to us. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia CR X90 L Excellent Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear concise picture. very good Sound system! So far so good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanisW, we're glad you like the picture and sound quality of our product. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. Good selection and price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful feedback, PatD! We're delighted to hear that you enjoyed the friendly service and found the selection and price of the XR75X90L to your satisfaction. If you have any questions or need further assistance in the future, please feel free to reach out.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Sony TV and I am so happy I recommend this TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HiteshC, wow! We're glad you are happy with your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    New Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases at BestBuy. I needed a replacement and found several options. However, the salesperson helped with detailed explanation of the various options. I'm very happy with the performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyR, Thank you for sharing such an excellent shopping experience. We're truly happy to hear you are enjoying everything about this TV. Glad to know that you were assisted well by our local dealer. Thank you for leaving us such a wonderful review of your 75" X90L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Quality buying experience and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on prior positive experience with Sony brand, positive reviews from other purchasers, ease of on-line purchase through Best Buy and prompt delivery at no additional cost. Set-up process was easy and TV features easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brownslady,
      Thank you so much for the 5-star rating! We're happy to hear your enjoyable and easy online shopping experience. We always strive to deliver the best quality with our products and aim to provide our customers with the greatest experience possible. We really appreciate you like the features, easy setup and use of your X90L TV. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appropriate size for my living room. Nice resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaO, awesome! Good to know that you are enjoying your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but sound could be better. Picture is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianJ, amazing! We're glad you like the picture quality of our X90L! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, does everything with fantastic colors and detail.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinS, we're glad you like our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Switched

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally buy Samsung but tried this one an it is really good. Very happy with it take some getting used too but good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyM,
      You definitely made the right choice! We really glad to hear that you are happy with your newly purchased X90L TV. In case you need help, feel free to contact us and we'll be gladly to assist you.

      You may reach out to us by sending an email to [email protected] with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Thanks for your positive feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! A good mid priced tv. Huge 75” picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, Excellent! We're glad you like the great picture quality of your new Sony X90L. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear and nice! We would recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyrenA, wow! We're glad you are enjoying the picture quality of our newest product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Another excellent Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 75" Class Bravia XR X90L is a fantastic unit. The panel quality seems top notch with high contrast thanks to the local dimming array. The panel is very clear and sharp with even small text / detail easy to pick out. The setup and controls seem very straight forward and easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi danthearchitect,
      Thank you for such a great review! We always strive to deliver the best quality with our products. Nice to hear your satisfaction with the amazing picture quality, features, functionality, and overall performance of your new X90L TV. Thanks for choosing Sony! - Kris Sony_US

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