Customer Ratings & Reviews
- Model:
- XR75X90L
- SKU:
- 6544735
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the 75" Class BRAVIA XR X90L as having incredible picture quality, vivid color, and ease of use. Some appreciate the TV quality and price, especially when on sale, as well as the refresh rate. However, some customers have noted the TV is a bit heavy, and the remote control could be more user-friendly. Additionally, a few have mentioned blooming and concerns about viewing angles.
This summary was generated by AI based on customer reviews.
Excellent Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, very knowledgeable sale personnel, clean store, great prices
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PaulP, Fabulous! We're thrilled to hear that you are satisfied with the outstanding customer service at Best Buy! Thank you for your purchase and for choosing Sony. - Romeo
- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to enjoy this TV. The picture quality is great, but, it won't stay connected to WiFi. I procrastinated and didn't return it so I missed the cutoff. I don't recommend Smart Google TV. All my other products and TVs has no issue staying connected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SupermanLes, thanks for choosing and purchasing our product. We're glad you are enjoying the picture quality of the X90L. We're sorry to hear that you have an issue with the wireless connection of your Sony unit. Please perform a power reset on your TV. Sometimes, simply restarting your TV and router can resolve connectivity issues. Unplug both devices, wait for about a minute, and then plug them back in. Reset the network settings on your TV. Go to "Settings," then "Network," and select "Network Setup." Choose "Easy" and follow the prompts to reconnect to your Wi-Fi network. Please follow this link for more details:
https://www.sony.com/electronics/support/articles/00151038?utm_source
May we contact you to help? If so, please email the below information to [email protected] .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
Great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Hisense 75” tv and purchased a Sony 75” . Backlighting is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Stan, Thank you for your wonderful 5-star review of the Sony XR75X90L! We're thrilled to hear that you are enjoying the great picture quality and the excellent backlighting of your new Sony 75” TV. We're glad you chose Sony and that it has met your expectations after returning your previous Hisense TV. Your satisfaction is our top priority, and we appreciate your support. Enjoy your viewing experience and thanks for choosing Sony! - Romeo
Small remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to install. Easy to set up with detailed step by step guidance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello altino, Thank you for your 5-star review of the XR75X90L! We're thrilled to hear that you found the TV easy to install and set up, and that you appreciated the detailed step-by-step guidance. Thank you for choosing Sony! - Romeo
Television Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Assistance during the sale was Great. The salesman was extremely knowledgeable on all product lines. Helped me with the final sale/ purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasF,
Great! We're glad that you were assisted professionally. You will definitely enjoy the performance of the X90L TV. Thank you for choosing Sony!
-Ralph
Best Buy Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and customer service in all from purchase process, installation, and follow-up!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradC, Thank you for the positive review! We're glad you like the excellent quality of your Sony X90L and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
SONY TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm really enjoying this TV. With great with the PS5, too. The sound is a bit tiny so a sound bar or sound system is a must.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelF,
Many thanks for the 5-star rating! Glad to hear your enjoyable experience with your X90L TV. This is definitely a perfect combination with PS5. Adding a soundbar to the TV is also great for an immersive audio experience. Thanks for choosing Sony! - Kris
the
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoying it . The sales team listen to what I need . Made it easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RandyC, That's fantastic to hear! We're delighted that you're enjoying your XR75X90L and are pleased with the excellent service provided by Best Buy. Thank you for your purchase and for choosing Sony! - Romeo
Best Sony TV ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome resolution! Also, the 4K movies look great in this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianM, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re happy with it, solid product! Sony is always been our first choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MackS, That's fantastic! We're thrilled to hear that you're enjoying the exceptional quality and performance of your BRAVIA XR X90L! Thank you for choosing Sony! - Romeo
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was very helpful. His knowledge of product was most useful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradD, Awesome! We're thrilled to hear that you're satisfied with the outstanding customer service at Best Buy! Thank you for choosing Sony and for your purchase. - Romeo
- Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size is great and the picture is so rich and vibrant. My only issue is that less than 2 weeks old, it froze up while watching Netflix. Nothing would get the TV to unfreeze except unplugging it. It corrected after that but has me concerned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnG,
Thank you for your time writing this review! While we are glad you like the size, rich picture, and vibrant colors of your X90L TV, we're sorry to hear if TV freezes while watching Netflix.
Video streaming performance is often related to your internet speed and network connection. Check the troubleshooting steps to help resolve the issue:
Check if the issue occurs when viewing content from other online video services.
Note: If the issue only occurs when viewing content from one particular service, then that service may be experiencing an issue. In this case, try the service again at a later time.
Reset the router and/or cable modem and then try again.
Check your internet connection speed to ensure it meets or exceeds the recommendations for your streaming service provider.
Perform a power reset or restart your streaming device.
For more troubleshooting steps, please refer to these links:
https://www.sony.com/electronics/support/articles/00013427?utm_source=glean
https://www.sony.com/electronics/support/articles/00141896?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
BRAVIA 75" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I choose the Bravia 75" LED 4K UHD because I have a lot windows with shutters in the room I wanted the TV. I'm very happy that the reflection/glare from the window does not affect the quality of the picture very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad,
Excellent choice! We're glad you found the best TV that perfectly suits your room. Nice to know you are enjoying the exceptional picture quality of your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Awseome quality except for dark corners
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome tv far exceeds my expectations in so many areas only problem i have that i hadn’t noticed till of course my wife pointed out was the slight dark corners on the screen although very slight once pointed out now i cant help but look all the time for the price i payed i expect a perfect screen but after doing my research i guess many TVs have the issue or was whats called a dirty screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac,
Thank you for your time writing this review! Glad to hear we've exceeded your expectations with your new X90L TV. Your feedback is very important to us as we always strive to provide the best experience possible. You may find this link helpful with information and troubleshooting steps if you are experiencing odd colors on the screen: https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
If you have concerns or need further assistance with the TV, feel free to contact us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stuff and service. Delivery was very good. recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrishaF,
Perfect! We're glad that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Full Array
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer and SONY 100% product consumer if one not prefer blur motions SAMSUNG comes second. SONY still great at its blur motions like It always do. Full Array is just another term of the “Progressive Scan”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ninojoelccccg,
Excellent choice! We're glad you like your new TV. We always strive to deliver the best quality and features with our products. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Really big TV, love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this tv! There is a "learning curve " however. If you're like me and just want to watch tv and switch inputs when necessary, while using one remote, then DON'T log in with a google account.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jandsm96,
Thank you so much for the 5-star rating! We're delighted to hear that you love your new Sony TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Would not have purchased a different one. Thank you salesman that gave us all details on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvelinaH, You've made an excellent choice! We're really delighted that you are happy and satisfied with the excellent performance and picture quality of your new X90L TV. It's amazing to hear that you were assisted well by our local dealer. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since a week, rarely it’s happening that a few of the tv channels were available only audio. But if we turn other channels on we get both audio and video. Then the channel which I wanted to watch also gives both audio and video. I don’t know why it’s happening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgusteenA, thank you for taking the time to share your feedback on the Sony BRAVIA - X90L. We're genuinely sorry to hear about the intermittent audio-only issue you're experiencing with certain TV channels. This is definitely not the experience we want for our customers, and we understand how frustrating it must be when your viewing is interrupted in this way. This behavior often requires specific diagnostics and tailored troubleshooting steps, therefore we highly recommend reaching out to our technical support team through the link below, they have the specialized tools and expertise to conduct a more in-depth analysis of your TV.
Contact Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony products!
Regards,
Dominick
75 in tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a great 75 in tv staff was great and very helpful in helping me get the right tv for me and my family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KameronT,
Awesome! We're glad to hear your enjoyable shopping experience and satisfaction with your X90L TV. Thanks for choosing Sony! - Kris
