Customer Ratings & Reviews
- Model:
- XR75X90L
- |
- SKU:
- 6544735
Customer reviews
Rating 4.8 out of 5 stars with 1048 reviews
(1,048 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the 75" Class BRAVIA XR X90L LED 4K UHD Smart Google TV's picture quality, color accuracy, and ease of use. Many also praised the refresh rate, making it ideal for gaming, and found the price to be reasonable for the quality. While some noted the TV's weight and occasional performance issues, the positive feedback on picture quality and features largely outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
75” Sony x90L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow very nice, Tv size 75” is great and not to heavy to lift and install on wall! Looks amazing speakers work better than I thought. Not even considering a sound bar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mart,
Awesome! We're glad you like the amazing picture, sound, and design of your X90L TV. Nice to know you had an easy time installing the TV to the wall. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned and the customer service was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty, Congratulations on your new Sony BRAVIA XR X90L TV. We're very much pleased that your Sony TV is to your preference and had the great experience purchasing it. Thank you for choosing Sony! Enjoy! -Maria
Rated 5 out of 5 stars
Recommned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality. Sony did a great job with this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianA, Thank you for the 5 stars! It's a pleasure to hear that your new SONY BRAVIA XR X90L TV and its great video quality meets your expectation. We appreciate you for recommending and choosing Sony! Enjoy! -Maria
Rated 5 out of 5 stars
Sony 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright picture fits perfectly in our living room. Easy to see from the kitchen. Slightly complicated with so many features, but the picture and quality are fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SMSTerpsfan,
Many thanks for the 5-star rating! We're glad to hear your enjoyable experience with the amazing picture quality of your new TV. We are sorry if you are having difficulties with the features. You may find this link helpful on how to use your TV:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/index.html
In case you need help with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing tv! Just need to get the setting right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loch,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! Nice to hear you like your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphic is well worth it, I used to only buy cheap TV, took me a lot of considering when investing so much on a TV but overall it is well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyK,
It's wonderful to hear that we've exceeded your expectations with the amazing picture quality, features, and overall performance of your new Sony X90L TV. We always strive to deliver the best quality with our products. Thanks for your positive feedback and for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony 75" X90L LED 4K UHD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony purchased since 2007. I had 5 Samsung 65 inch TV purchase between 2016-21. I am now planning to replace all my Samsung's with Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardB,
It's lovely to hear that customers like you enjoy our products! We're really glad you like your new BRAVIA X90L TV. We are looking forward to your next purchase. Thank you for your continued support and for choosing Sony! - Kris
Rated 5 out of 5 stars
Best Buy Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exceptional. Sales support was excellent. Salesperson was knowledgeable, practical and took the time to really understand and address our needs/requirements
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanG, Thank you for sharing your wonderful experience with your Sony X90L! We're pleased to hear you're satisfied with your purchase. And good to know your had an amazing customer service experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great and read review!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV beautiful colors Box fix perfect in my suv Took 2 people to hang. Love the screen saver feature and tranquil songs Good Home on this is a game changer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamianRz,
You definitely made the right choice! It's nice to hear that you are enjoying your new TV. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris
Rated 1 out of 5 stars
HORRIBLE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!!!!!! I Bought this TV TWO months ago and it already has 6 black dots on it. I was told by Sony this is ‘normal’ because of how many pixels the TV has. They also stated this defect is ‘determined to be within specifications and as designed’ So only purchase this TV if you are okay with defects, bc that’s their standard.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferF,
Thank you for your time writing this review. We're sorry to hear that there are black pixels on your X90L TV. We understand that you already contacted us and were advised that TV is working within specification and that this is a normal operation on TV screens. Your needs and satisfaction with our product are our top priority. Allow us to help and do the best possible for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Case number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, sound slow about coming on but overall good
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect video quality, no meed to spend more in another brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Besttvever,
You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 75 inch television was a great purchase. It’s a Sony. What do you expect!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, RichardT. We are thrilled to know that you are having an enjoyable watching experience of your new X90L. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X90L. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the reviews were correct and Geeks installed so works great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenC,
Awesome! We're happy to hear that your investment with your X90L TV is worth it. Nice to know how it was professionally setup by the tech team. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased several electronics from best buy and let me say the experience has been amazing mostly the customer care i got @St peters outlet was 101%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasW,
Awesome! We're glad to hear your enjoyable shopping experience. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for purchasing Sony and enjoy your new TV! - Kris
Rated 4 out of 5 stars
Wifi issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi connection is very erratic, needed to get wifi extender to keep connection while streaming movies, music, etc Did not have this problem with my 7 year old Samsung
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldV,
We regret to learn the you've been running into network issues on your TV. The Wi-Fi signal on your TV may drop or intermittently disconnect for various reasons. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the TV Wi-Fi signal drops or intermittently disconnects from the internet.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90l/articles/00184183
We do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90l/articles/00133631
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you.
You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're happy that you like most of the features of your X90L TV. We appreciate you and thanks for sharing your feedback!
Regards,
Jess
Rated 4 out of 5 stars
Sony Bravia 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality TV! We are enjoying all that it has to offer. We gave it a 4 because the picture is not as crisp as we hoped, but maybe that is true of all larger screen TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyM,
Thank you for your time writing this review! Nice to hear you like your X90L TV. However, we're sorry if we were not able to meet your full expectations with the picture quality. This TV has picture settings that allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV. For more details: https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thanks for purchasing Sony! - Kris
Rated 4 out of 5 stars
For the Price it is Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not too bad. Traded it in for a Samsung that was alot nicer, but only because I really want to splurge and get the best I could. For its price it is very good value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cameron, thanks for commenting! We're thrilled to hear that you're satisfied with the superb performance and reasonable price of your X90L. Thank you so much for your purchase and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Great Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The clarity and the realistic color tones are a major upgrade from my Samsung. Very happy with the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AviB,
Awesome! We're glad to hear that your investment with your new Sony TV is worth it. The X90L TV delivers an exceptional viewing and gaming experience without breaking the bank, making it an ideal choice for individuals who crave top-notch performance. Thank you so much for choosing Sony! - Kris
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv meets or exceeds my expectations. I spent a little extra for this, but it was worth it. It has all the features that I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, amazing! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl





































