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Customer Ratings & Reviews

$1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and color rendering of the 75" Class X77L LED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use and user-friendly remote control. However, some customers have reported issues with the screen freezing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 132 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Good sound. Love with 75”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HaribabuA,

      Thank you for choosing Sony!

      We're elated to hear that you are enjoying the excellent picture quality and good sound of your KD75X77L TV. It's wonderful to know that the 75” size is a perfect fit for you. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Antoinette & Sony 73 inch TV review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wonderful purchase is worth every penny. Im a older customer and does'nt like difficulty The instructions were ok to the letter. Uon it being installed i was able to follow. All of the features were satisfactory to my liking and i was and are extremely happy with the purchase and a added a beautiful sound bar, and of course it's a beautiful Sony .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntoinetteV,

      Thank you for the purchase! We're happy to hear that you like the smart features and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and great quality so far. Love this tv. Have had it over a month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, BrittanyD! We're glad that you like your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase on TV ever, with no dent no scratches, works great. It didn't come with the right legs to support the TV I went to another Best Buy and explained the situation and they gave me the right ones for free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LailaL, Thank you for the positive review! We’re thrilled to hear it’s been your best TV purchase ever and that it arrived in perfect condition. We apologize for the inconvenience with the TV legs not being the correct ones initially. It’s fantastic that Best Buy was able to resolve this for you quickly and at no cost. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent definitely recommend! Great sounds and great color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrissaD, Thanks for the 5-star rating! We're happy that you are impressed with the picture and sound quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I will always buy Sony, I think Sony tv is the bes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This look like very good to me so far I like it very much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisW,

      Thank you for your wonderful review! We couldn't be happier to hear that you're enjoying your new Sony - X77L and that you're a long-time fan of Sony TVs. It's customers like you that inspire us to keep creating products that deliver an exceptional experience.

      We're confident that the X77L will continue to impress you with its picture quality and smart features. Thanks again for trusting Sony and for taking the time to leave such a positive review!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color and sound quality of the tv. Along with size was our best decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioN, Awesome! We're very pleased to hear that love the vibrant colors, great sound quality, and the size of the display of your new Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Salesman at Best buy was really helpful and pointed me in the right direction and what I wanted to purchase. It was between a Sony and an LG and I told him that I mainly watch movies and told me the Sony was the best one to get and so I bought it and I'm very pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterB, Wonderful! We're glad that you are satisfied with your purchase and with the service from your dealer. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X77L 75 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp pictures and amazing sound, Bravia engine always enhances picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, NishantS! We're glad you are impressed with the picture quality of your TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75” tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is Realy good fits nice in my living room great price and really good quality anlso has power saving mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseM, We're glad you're happy with your new TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice open box item with a few minor imperfections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at a reasonable price and took a little effort to get TV but worth the effort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaeemS, we're glad you are enjoying your new TV! Thanks for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great bang for the dollar! You can’t go wrong with a sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredoE, Awesome! Good to know you appreciate the great value of your Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie theater in your bedroom!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing! No point in going to the movie theater anymore!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavyP, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my Sony 75 the picture is amazing and the sound is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wayne6869, we're glad you are enjoying the picture and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. I mostly watch anime with my son and it looks good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TLP2, Amazing! We're very happy to hear that you and your son are having a great time watching anime on your new Sony X77L. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it the best tv I have ever had !!! blows away Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jene,
      You definitely made the right choice! We're thrilled to hear how much you love your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good time tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful large tv with a lot of intelligence and light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, LeonardoM! We're glad you're happy with your TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 75” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new TV. The image and color us everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shervonne, Amazing! We're glad that you are satisfied with your purchase and with the service from your dealer. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv recommended, picture, sound are very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MazenH! We're glad that you like the picture and sound quality of the TV and we appreciate that you'd recommend this TV to everybody. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great! The box is packed perfect so it can’t be damaged. Put it on the wall with existing wall mount. Only trouble is the remote getting use to the buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithtH, Thanks for sharing such an excellent shopping experience. We're so happy to hear your purchase went well and it works great with your existing wall mount. It has a new standard remote with simplified buttons for ease of use. Our Smart TV delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you so much for choosing Sony! -Jess Sony_US