Customer Ratings & Reviews
- Model:
- KD85X85J
- SKU:
- 6453209
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV if you are looking for 4K 120hz for gamin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV if you are looking for 4K 120hz for gaming. The picture is crisp, and despite not being an OLED, handles deep blacks pretty well. I use this for 4K media streaming, 4K gaming and occasionally hook to a computer for computer gaming. It's a big TV, so double check your measurements before you buy. I would also hire Best Buy to do the install because it's a beast to get it wall mounted above a fireplace.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv sizeCons mentioned:Reliability
Glitches
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving it three stars because it randomly shuts off. And sometimes it lags it a lot. But the picture is amazing and the obviously it feels like you’re in a movie Thea with the size. We bought a sound bar but the tv speakers are good by themselves also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatalinaM,
While we're glad you like the incredible picture quality, we're sorry to hear the TV is responding slow or lags occasionally and turns off by itself. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. Your TV may turn on or off for a variety of reasons. In the meantime, verify if the TV turns on or off at regular intervals such as 30 minutes to an hour, or if the TV turns on or off when an HDMI-connected device is powered on or off, check the settings of the TV:
If your TV turns on or off at regular intervals, such as 30 minutes to an hour, it's likely caused by power saving functions such as Idle TV Standby, On Timer, and Sleep Timer. Follow the steps from this link to disable Sleep timer, Idle TV standby, and Auto shut-off settings that may cause the TV to turn off automatically: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85j/articles/00032613
We want to make sure you’re taken care of. If you are still having the same issue, you can email us at [email protected] with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Jess
- Pros mentioned:Picture quality, Price
Can’t go wrong with this TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve owned good picture quality for watching tv or playing video games definitely would recommend and not too expensive either
I would recommend this to a friend - Pros mentioned:Picture quality
Love our new Sony 85" TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! Great picture and very fast response. My wife and I set it up in about 30 minutes complete with Google TV setup. The sound is great - actually scans your acoustic environment during setup to optimize sound and Google TV / Voice integration. No need to get an expensive sound bar now (may get one later if there is a good sale!). 4 HDMI inputs, ethernet port, 2 USB ports. All of these are easy to access and well-labeled. Supports Apple Airplay and has ChromeCast integrated. Remote is well designed and easy to use. It meets all of the specs I needed. Sale price made this in our price range and didn't have to settle for a 75" model. I love that I can see it perfectly all the way from our kitchen!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobS, That's great! We're glad to hear that you appreciate the picture quality and response rate of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Love our TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for two years now and it's like a member of the family. It works fabulously, looks incredible... Almost too good... You can see every wrinkle on faces (and man, since actors just don't do well in HD). The Google interface is the most user friendly and works seamlessly with our Google home and syncs with Chrome cast
I would recommend this to a friend - Pros mentioned:Picture quality
Sony TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, great views, perfect colors. Perfect quality. Sound like a cinema. I love join with my family
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Stand
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice colors and huge screen, can’t wait to watch football this season, the only problem I have is I can’t find a table top stand deep enough for the legs to fit on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Huge, We're glad to hear that you appreciate the colors and huge screen of this TV. Good to know that you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Jay
- Pros mentioned:Price
Best 85" tv on the market
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv on the market for the price. The only thing i would've changed was going bigger.
I would recommend this to a friend - Pros mentioned:Picture quality
Solid TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv. Could be brighter, you can see reflection in a well lit room. Also wish it could do variable refresh rate and Dolby vision at the same time for gaming. On Xbox series x you have to pick on or the other with this tv. Besides that the picture is great with some tweaking of the settings and the google operating system is great as well.
I would recommend this to a friend - Pros mentioned:Picture quality
The best TV in the world
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV because the quality is very good, it doesn't get slow, just like it has a good sound, bringing AirDrop allows you to share anything from your phone or computer.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4k TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality of all time. Great options has many add on features. Great when playing with Xbox X Console 4K quality is top notch. I highly recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cuco,
Thank you for the 5-star rating and recommendation! We are very glad we were able to give you a good match for your viewing and gaming needs. Nice to know you are enjoying the incredible picture quality and features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Best TV for Price and Options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has come a long way. This is the best TV on the market right now. 120hz refresh rate, UHD, 8k look and sound second to none. The google voice control is definitely the best voice control I have used so far. This TV also does a better job of mirroring with your phone. The geek squad did an awesome job figuring out where it should be mounted and we’re so friendly. My wall has never looked better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungTVJunkie, Thanks for sharing your experience. We're glad to hear that you like the TV's refresh rate and picture quality. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Enjoy! -Craig
- Pros mentioned:Picture quality
Just GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed this 85 inch (diagonal) TV in a small room 8.5' by 10'. It is on the 10' wall. Its like watching at a theater from the 5th or 6th row. Its great! I was afraid it would be grainy or out of focus, but its not I could not be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Awesome! We are glad that you like the picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality, Price
NOOO REGRETS!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LOVE this tv! The picture quality is awesome and the price was great! They asked we keep the box for 30 days just in case we wanted to return it, but we trashed the box already, because we’re sure we’re not returning it! A MUST have! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Wow! Thank you so much for sharing your awesome experience with our KD-85X85J. We are truly happy to hear that you love the amazing picture quality, reasonable price, and superb performance of this TV.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for recommending our X85J and for trusting Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Happy wife!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am pleased with this tv. It’s so easy to navigate and picture quality is amazing. I hooked it up to a fiber connection with a Bose surround sound and my wife loves having movie night with the ladies. So many streaming apps to choose from as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorC, That's awesome! We're very happy to hear that your an your wife loves the ease of navigation, amazing picture quality, and the multiple streaming apps to choose from. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! -Sam
The Sony Experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, since my purchase of my Sony 85in, I have enjoyed the best home theater experience ever. I am completely satisfied with my purchase and professional installation, they hung it up very nicely. I will be back for my next purchase no doubt, thanks Best Buy!..
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV I ever had.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I ever had. It's mounted perfectly on the wall on top of my fireplace. I like this TV so much, especially comparing to other brands of similar size TVs, the overall quality of picture and response time are unbeatable. Apart of that, the remote control is so nice to use, it's quite soft, I feel very comfortable to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for your awesome feedback! We are really thrilled to hear that you are happy and satisfied with the exceptional picture quality, features, remote control, and ease of use of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Just Plain Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new 85' Sony Bravia is the best purchase that ive made at Best Buy, Sony has really laid this Tv out with its vibrant pice, grestvsound and easy remote thatboperates everything at the push of a button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TvKing, Awesome! We are so glad to hear that you are happy with your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
- Pros mentioned:Color, Picture quality
Impulse buy gone RIGHT!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely stunning. The graphics are beautiful. The colors are vibrant and rich. The sound is average but NOBODY buys an 85” TV for the built in speakers right lol?!?!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTechTalk, we're glad you like the picture quality of our product. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture qualityCons mentioned:Weight
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great picture. It’s a google tv. That took some testing too. But the picture is amazing. Quality is great. It is heavy I do not recommend attempting to pick it up by yourself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the 5-star rating! We're glad that you love your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony. Craig