Customer Ratings & Reviews
- Model:
- KD85X85J
- SKU:
- 6453209
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful TV big brighter and we love it Picture is Clean and I would recommend everyone to have a Sony 85 inch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna, Thanks for sharing your feedback. We are glad that you are enjoying the picture quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Loving our TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my TV over a week now and absolutely enjoying it! The picture is sharp and the big screen make us feel like we are at the movies. It’s a perfect fit to our home!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wallace, We are glad that you now have a perfect TV to your home. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
Sony Bravia X85J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live it. I was a little skeptical at first but the size, the picture quality and everything the tv does it’s the best deal I’ve ever seen on a big screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyBravia, Thanks for the feedback/review. We're glad you enjoy the picture quality of the TV. The smart, powerful, and the beautiful, BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. -Craig
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great in our basement. 85” fills the entire wall. Paired it with a sonos system. Booom!
I would recommend this to a friendBrand response from SonyListens
Posted .That's terrific, Jstenner23! We're glad you are enjoying the 85 inch X85J 4K TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for being a fan and for always choosing Sony! -Craig
- Pros mentioned:Picture quality
Great TV And Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality, love the video it haves great sounds I don’t regret buy in it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logan, thank you so much for sharing your honest feedback!
We are so happy to hear you are satisfied with the incredible picture & sound quality of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Picture and sound quality!!! At a great Price!!! Way to go Best Buy!!! The service and Geek Squad is phenomenal!!! Thank you for all you do!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dolores, Perfect! We're glad to hear that you are amazed with the TV's picture and sound quality. We're also glad that you're set was handled professionally. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for the perfect star review and for choosing Sony! -Craig
- Pros mentioned:Picture quality
Big girl TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy watching this TV the size is perfect for quality the color I get tons of compliments from my friends if you want to 85 inch TV Sony is the best way to go
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandy, Amazing! Good to know you're enjoying the vivid colors, excellent picture qualitym and size of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Cons mentioned:Reliability
Dying after 11.5 months.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the last 11.5 months. Now it's turning off on its own and sometimes it works but no sound. I'll be placing a service call today. Shouldn't have to do that for the cost. Big letdown on that end.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KarlP, Thanks for reaching out. We're sorry that you are experiencing issues with your Sony TV. Allow us help you resolve this matter. Are you using a surge protector for your TV? Is it plugged directly to an outlet? Have you tried other outlets? Are you experiencing sound issues on all inputs or just to a specific input? In the mean time, kindly check the link below. It contains steps you can follow to resolve the issues with your TV. https://www.sony.com/electronics/support/televisions-projectors/articles/00032613
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
-Craig
- Pros mentioned:Picture quality
Perfect Picture
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. The installation team did a great job centering and mounting.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We appreciate the review, Quality. We're also glad that you were attended professionally in mounting your TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your purchase and for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV so much better than Samsung!! We also got the Sony sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hey xRedRum,
Wow! We are so happy to hear that you are satisfied with the exceptional performance (compared to another brand) of your new KD85X85J!
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for purchasing our 85" X85J & soundbar and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Just perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new new tv. The size was just what I was looking for. It was nice to have more screen for the size room I was filling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamers, Thanks for the feedback. We're glad you are enjoying the huge screen size the TV has to offer. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for choosing Sony! -Craig
- Pros mentioned:Picture quality
Its Worth the Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image and love the sound! You dont really need a sound bar. Easy to manage the settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie, we're glad you like the ease of use, picture and sound quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this t.v havent figured out everything on just yet.but im glad i choose this one.pictures do no justice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Home, we're glad you love our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Loving My TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase and definitely recommend to anyone. Great picture quality and the Geek Squad set it up beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prettylady, Thanks for sharing your experience. We're glad to hear that you love the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig
Not a good investment.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than two years later and this tv is basically dead. I spent the money on a Sony thinking the tv would last me longer but the logic board is bad and tv won’t work. Turns on when it feels like it, screen is distorted from google tv. For a while a firestick was a good work around, but now the tv is having issues with sound. Broken after less than two years!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Loving Christmas 4K Screensavers!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is gorgeous and set up was easy. My son calls it the wall of technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for your awesome review!
We are really delighted to hear you are satisfied with the superb picture quality and ease of setup of our 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
X85j best tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amasing tv I was making comparisons x900h and x950h and the x85j is a little better this x85j does not ask for anything from oled tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarAvila, thank you so much for sharing your honest feedback! We are really thrilled to hear our X85J perfectly matches your standards. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
85 inches of happiness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and nice sound. VESA pattern worked well in the space for the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 85inchesofhappiness, we're glad you like the picture and sound quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
My Sony TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and satisfied with product good guilty color and audio and music sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zullyjunco, Awesome! We're happy to hear that you are pleased with picture and sound quality of the TV. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Enjoy! -Craig
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing I love it great picture lighting adjusts on its own
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joeymc, Awesome! Glad to hear that you love the picture quality of the 85 inch X85J Series TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Craig