Customer Ratings & Reviews
- Model:
- KD85X85J
- |
- SKU:
- 6453209
Customer reviews
Rating 4.7 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the picture quality, large screen, price, and easy setup of the 85" Class X85J Series LED 4K UHD Smart Google TV. They describe the picture quality as amazing, with great colors and clarity. Customers also appreciate the large screen size and find the TV to be a great value for the price. They also mention that the TV is easy to set up, with one remote controlling everything. On the downside, customers are negative about the durability, weight, and warranty of the TV. Some customers have experienced issues with the TV breaking after a few years, while others find it to be too heavy. Additionally, some customers are disappointed with Sony's warranty policy, which they feel is too short.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
LED Backlight Went Out! After 2 Years!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good, had it for about 2 year now. Just all of a sudden the tv turned off while using it and now the red led blinks 6 times indicating that the led backlights need to be replaced right when the warranty ends, which sucks so now I have to get a new tv or get it fixed which will probably end up costing the same as a new tv.
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Stand
Rated 4 out of 5 stars
Sony tv 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price for a sony would have gave but wish they had the next level up in house one bad thing is the base the feet of it makes it hard to find a stand for it 18 1/2 inches so with out break the bank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne,
Thanks for commenting!
We are really thrilled to hear that you are happy and satisfied with the exceptional picture quality & reasonable price of our 85" X85J. We greatly appreciate your feedback with the measurement of the bundled table-top stand of this TV.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
In the future you need information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely everything we expected from Sony! Easy to set up, easy to use, and easy to see.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony85, We're very happy to hear that! We're thrilled to know you're enjoying the overall picture quality and you easily setup this TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for sharing this awesome feedback! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. The large 85" size is wonderful. I almost went with the 75" but am so glad I decided on the 85". Picture quality is great and 4K programming looks amazing. Whenever a sporting event is broadcast in 4K it is really a whole other level of picture quality. I use an Apple TV paired with a Sony7.2 channel Dolby Atmos Ultra4K receiver and speaker set and it all works flawlessly to create a great home entertainment experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Thanks for the review and for sharing your awesome shopping experience. We're glad that everything went well. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for your purchase and for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 85"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv great picture and ease of use Very easy to set up and surprisingly light fir the size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Fantastic! We're very pleased to hear you like the great picture quality and ease of setup of your new Sony X85J. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is the best!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not say enough about this 85’ Tv I love it!!! I have been researching the best one to get and this by far exceeded my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent, Wow! We're glad that you love this BRAVIA X85J 4K HDR LED TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the tv. Easy set up, easy to use and an incredible picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tmannv123, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Afternoon full Sun great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a really bright living room with a lot of windows. This TV puts up with all the light is still gives absolutely amazingly great color and quality picture. I have always loved Samsung televisions and have owned them for a very long time. The Sony Bravia really made me a believer. The picture below is an absolute sunny afternoon light at the picture is still great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasS,
Wow! Thank you so much for your honest review! We are extremely pleased to hear you are satisfied with the incredible picture quality- even when watching in a bright room of our KD85X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for purchasing our 85" X85J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY 85” inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture/sound quality overall, especially with my new sonos arc soundbar sold separately! I will defiantly be watching the Super Bowl on this 85” Sony Tv. No regrets..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MONTY,
Wow! We are really thrilled to hear you are satisfied with the exceptional picture & sound quality of your new 85" X85J. We are also delighted that it perfectly works with your newly purchased Sonos Arc Soundbar.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” SONY X85J series
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Sony TV .Great color, sharp picture and seems you are at the movies. You can’t go wrong with Sony. Looks great on wall in our living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jfree007,
Fabulous!
We are truly happy to hear you are satisfied with the exceptional picture quality & stylish design- especially when installed on a wall of your new 85" X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for commending Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice HUGE tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture , size and quality. I never have to go to the movies again with this monster. It’s our weekend tv and our Saturday movie night tv. Song knocked this one out of the park. With the hdmi 2.1 connections, sports is seemless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonylovernow,
Thank you so much for your awesome review!
We are incredibly pleased to hear that you are satisfied with the outstanding picture, size, quality, and superb performance of our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing! Plugged it an the set up was super easy. The sound quality is way better than our previous television. Super happy with this buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daddyof5, we're glad you like the picture and sound quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came out done a great job, hanging my tv and sound bar up. I would recommend theses guys anytime. They also done a great job walking me through how to use everything and have it set up correctly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitch940, Thanks for sharing such a wonderful shopping experience. Choosing this TV will definitely be worth it! We're really glad the installation went well and you are enjoying the exceptional picture quality of this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for purchasing our 85" X85J and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best purchase I’ve ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I’m at theater. We love this TV. Picture and sound is amazing. The clarity is off the charts. Highly recommend this TV. It’s so big and we are so happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AprilsTV, thank you so much for the 5 Star review.
We really feel your happiness with our X85J! We are extremely pleased to hear you are satisfied with the exceptional picture & sound quality of this TV.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for recommending our 85" X85J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony x85j
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this sony tv x85j 85" i am so happy with this tv picture is amazing i got 4k players ubp-x800m2 sony i am movie fanatic all i can say is i am very happy and i will recommend to anyone this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinny1974! We're glad that you're happy with your TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.Thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one big Sony TV, however, it looks smaller on my big grand room wall. Looking forward to finish decorating around it. Picture is great, surround sound helps make for a grand experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GEhappy, We're glad that you like the picture and sound quality of your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect for my home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought several TVs in my lifetime Nothing Compares to the picture quality of this TV the sound is above average if you have the opportunity and the means I highly suggest it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottSp8, Awesome! We're glad to hear that you are amazed with the quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for the 5-star rating and for choosing Sony! Have a great day! -Craig
Rated 3 out of 5 stars
Finally......
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its taken quite a while to get this process completed. But its finally happening. Thank you Best Buy Bowling Green, and the Geek for finally getting me taken care of.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ello is a great T, it has good video and sound quality, when you set it up at first using your google account it automatically adds the apps with the usernames and passwords without doing anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helmuth,
Awesome! We're glad to know you are enjoying the picture, sound and smart features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Really great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv, really great picture quality. Plenty of great smart tv apps. Only drawback is the sound quality, even with a sound bar, the volume has to be raised to a higher level than expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mmaguet, Perfect! We're glad to hear that you're impressed by the TV's picture quality. The smart, powerful, and the beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. As for the sound, you can change settings in the Sound settings of the TV and the in the soundbar in order to fully maximize its sound performance. Regards and thanks for choosing Sony! -Craig














