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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 615 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the Alpha 7 IV camera highly, praising its exceptional image quality, ease of use, and impressive low-light capabilities. Many appreciate its lightweight design and find the autofocus system reliable. While some users experienced overheating issues, the overall feedback points to a positive user experience. The camera's price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 615 reviews
  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Close your eyes, buy it! thank me later.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional film and photography documentarist with more than 20 years of experience and I can tell you that This is probably my most used camera ever. You can do everything, shoot photos or video, entry level or professional, this camera will help anyone to get it done. Excellent autofocus, great colors for both video and photography. Super versatile and very dependably, a true workhorse.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fabipuello, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera matched with the SEL2870. Will definitely not disappoint. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/4/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ergonomics

    Rated 5 out of 5 stars

    Sony a7 IV: A Near-Perfect All-Around Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a7 IV is an outstanding all-around camera. Image quality from the 33MP sensor is excellent, with great detail, dynamic range, and reliable low-light performance. Autofocus is fast and extremely accurate, especially Eye AF, which works effortlessly and consistently. The camera is comfortable to use, with improved ergonomics, a clear menu system, and a fully articulating screen that’s genuinely practical. Overall, it’s a reliable, versatile camera that delivers every time. No complaints at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonH, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Battery life

    Rated 5 out of 5 stars

    Outstanding Camera for Photography and Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has exceeded my expectations in every way. The image quality is excellent, with sharp details and vibrant colors. Low-light performance is outstanding, and the autofocus is fast and reliable, even in challenging conditions. The build feels solid and professional, yet it’s still lightweight enough to carry around for long shoots. I also appreciate the intuitive menu system and customizable buttons, which make it easy to adapt the camera to my shooting style. For video, the 4K output is crisp and smooth, making it perfect for both casual content and professional projects. Battery life is impressive, and the ability to quickly swap lenses makes it versatile for different situations. Overall, this is a fantastic investment for anyone serious about photography or videography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Venkat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as an outstanding camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-3-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony A7 IV for about a month now, and I can confidently say it's an incredible camera—especially for beginners who are serious about growing into professional photography or videography. What I love most is how intuitive it feels, even with all the advanced features. The 33MP sensor delivers stunning image quality, and the autofocus system is fast and reliable—great for capturing moments on the go without missing a shot. Coming from a beginner’s perspective, the learning curve has been smooth, thanks to the user-friendly interface and customizable controls. The 4K video capabilities are also impressive, which makes it a solid option for content creators looking to step up their game. I’ve only scratched the surface of what it can do, but the build quality, performance, and versatility already make it feel like a future-proof investment. Overall, I’m loving it so far and would absolutely recommend it to anyone who's just starting out but wants a camera that can grow with them. It’s a fantastic stepping stone into the professional world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NagavA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures with the SEL2870 lens. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/25/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded to the Sony A7 IV with the 28–70mm lens and wow… I’m honestly so happy with it. I’ve been slowly building my photography skills and this camera already feels like a huge step forward for me. The first thing I noticed is how solid it feels in my hands, but still light enough that I can bring it everywhere. The autofocus is the real game changer. I’m still new to all of this, but it makes me look like I know what I’m doing. It locks onto faces so quickly that I don’t worry as much about missing shots, especially when I’m photographing families or quick moments. The colors look great straight out of the camera and it handles low light way better than what I used before. The 28–70 lens is simple, flexible, and honestly perfect for me right now while I’m still experimenting and figuring out my style. Overall, I’m excited every time I pick it up. It’s one of those cameras that makes you want to go outside and shoot more. Definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernan, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-6-2025 
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Ergonomics

    Rated 5 out of 5 stars

    A7 IV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony A7 IV for a few months now, and it’s completely blown me away. The 33MP sensor captures gorgeous detail and awesome dynamic range, making it perfect for everything from sweeping landscapes to sharp portraits. The autofocus is super fast and spot-on, even in low light—it locks onto eyes and faces without missing a beat. Battery life holds up really well, the camera feels great in hand even on long shoots, and I love how customizable all the buttons are so I can set it up exactly how I like. Whether you’re into photography, video, or a mix of both, the A7 IV is an incredible investment. Highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LJFilms,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-4-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Overall performance

    Rated 5 out of 5 stars

    sony a7iv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its one of the best cameras you can get! Sony really nailed it with the a7iv it is excellent for photos or video. Autofocus system is better than anything nikon or canon has to offer especially when paired with a g master lens. UI could use some improvement but thats to be expected with how extensive the customization and options are within this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GurjitK, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (9/16/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ergonomics

    Rated 5 out of 5 stars

    Sony A7 IV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is an impressive hybrid camera, perfect for photographers and videographers alike. Its 33MP sensor delivers stunning image quality with excellent dynamic range, while the advanced autofocus system is fast, accurate, and reliable. Video features are top-notch, offering 4K 10-bit recording with minimal rolling shutter. The improved ergonomics, touchscreen interface, and dual card slots make it user-friendly and versatile. Though slightly pricier than its predecessor, the A7 IV is a worthy upgrade and a fantastic all-around camera for professionals and enthusiasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Screen,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an impressive hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Upgrading to the a7iv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this camera a few months ago and really loved how much better it was with its auto focus capabilities and picture quality! This camera is honestly perfect for anyone looking to step up their photography from an A7ii-a7iii. Also works fairly well in low light situations which has allowed me to use it a little longer at golden hour shoots! Every minute of getting to take extra photos counts!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ForrestA, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (11/9/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Incredible Upgrade – Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony A7 IV from Best Buy, and I couldn’t be happier with this camera. It’s a powerful hybrid that strikes the perfect balance between photography and videography. The 33MP full-frame sensor delivers stunningly sharp images with beautiful detail and color, and the autofocus is lightning-fast and incredibly accurate—even in challenging lighting conditions. What really impressed me is how intuitive and customizable the controls are. It didn’t take long to get comfortable navigating the menus and setting up the camera to fit my shooting style. The build quality is solid and weather-sealed, making it feel durable enough for serious field use. Video quality is outstanding—4K 60p with 10-bit color makes a huge difference for anyone doing content creation or YouTube. It handles low light like a champ, and the eye-tracking for humans and animals is shockingly good. Big thanks to Best Buy for the smooth shopping experience. Shipping was fast, and the customer service was great as always. If you’re thinking about upgrading or stepping into full-frame, the A7 IV is 100% worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristinaK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great upgrade to your previous camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-10-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera very versatile for sports photography and also nature. Highly recommend and best part it’s so light weight compared to other brands

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FotografaDeLaGente, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! We are glad you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/17/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Ease of use

    Rated 5 out of 5 stars

    Loving My New Sony Alpha 7 IV - A Photography Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the Sony Alpha 7 IV with the SEL2870 Lens, and wow, it's incredible! The image quality is out of this world - super crisp and clear, even in low light. The lens is so versatile; I've been snapping everything from close-up portraits to wide landscapes, and it handles it all like a champ. Navigating the settings is a breeze, which I appreciate as someone who doesn't want to fuss too much with complicated menus. It feels really sturdy too, which is great because I take it everywhere. And the autofocus is lightning fast! Plus, the 4K videos look professional. Honestly, it's like having a pro setup but without the steep learning curve. Totally worth the investment for anyone serious about upping their photography game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M5 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Sony camera was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is an amazing camera. The image quality is sharp, the autofocus locks on fast, and the colors look great even in low light. The included 28-70mm lens is solid and versatile for everyday shooting. Overall, it's a powerful and reliable camera that feels worth the upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabrielZ, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 12-2-25 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus, Battery life

    Rated 5 out of 5 stars

    versatile and powerful camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha a7 IV is a highly regarded full-frame mirrorless camera that's popular amongst photographers and videographers alike. -Image Quality:Excellent 33MP sensor delivers sharp, detailed images with good dynamic range and low-light performance. -Reliable and fast hybrid autofocus system tracks subjects accurately even in challenging lighting conditions. -Dual Card Slots: UHS-II SD card slots provide redundancy and flexibility for data storage. Extensive Customization: Numerous buttons and dials can be personalized for a more efficient shooting experience. -Battery Life: Improved battery life compared to previous models allows for longer shooting sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarloFigueras, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you are impressed by this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-23-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Excellent Sony A7 IV for Beginners and Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony A7 IV is a excellent camera that delivers sharp 33MP images, excellent dynamic range, and awsome autofocus with super eye tracking for people, and backgrounds.,Strong stabilization, and fully articulating screen make it equally powerful for videography. With solid build quality, pro-friendly features like dual card slots, it’s a versatile and future-proof choice for both photographers and creators.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaikumarK, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony brand is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Alpha 7 (A7) series is a highly versatile full-frame mirrorless camera lineup known for excellent image quality, fast autofocus, and strong low-light performance. It offers a range from the affordable A7 III (great all-around) to the advanced A7 IV/V with enhanced video and AI autofocus. The series excels for both stills and hybrid photo/video creators. Sony’s extensive lens ecosystem adds flexibility for any shooting style. Battery life can lag behind DSLRs, and menus are sometimes complex. Newer models bring top-tier video features and stabilization. Overall, the A7 series delivers professional results in a compact body. It’s ideal for enthusiasts and pros alike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yash, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-17-2025 
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7 iv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera. Only had ir a month though. Fast af in video and photo. Coming from nikon it was a bit difficult to get use to but it doesn't take long. I wish it had a flash.pricey for sure.but not bad if you're using it for professional work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamilleR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a really nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Sony a6000 for the longest time and I finally decided to upgrade to the A7 IV. It was definitely worth it. This is one of the best cameras you can get, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krjones,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're happy to hear that you're satisfied with our product and find it to be the best. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-11-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great pro-sumer camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this camera for going on three years now and it's been a workhorse. Versatile, not too huge, easy to connect phone or laptop for remote shooting with no extra hardware. Only downside I've had is camera overheating when shooting really long hi res video. I record hour + DJ sets often and was having issues with overheating around the 30 minute mark until I purchased a cooling fan that snaps on the camera. This fixed the issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mitch, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a7 IV – First Mirrorless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first mirrorless and high-end camera, the Sony a7 IV has been both inspiring and approachable. It offers professional-level performance while still being intuitive enough to learn on. Every time I use it, I feel like I’m unlocking more of what the camera can do as my skills improve. For anyone stepping into mirrorless or investing in their first serious camera, the Sony a7 IV has been an outstanding choice and easily earns a five-star rating from my experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PetrusF, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera and that it has become a great asset to your creative journey. Thank you for choosing Sony. -Linda 12-13-25 Sony Social Support Sony_US