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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

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91%
would recommend
to a friend

Customers are saying

Customers often highlight the NWZ-E380 Series Walkman's sound quality, ease of use, and storage capacity as its main advantages. Many users appreciate its long battery life, durability, and reasonable price. However, some customers have expressed dissatisfaction with the screen resolution and the lack of Bluetooth connectivity in the provided headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 465 reviews
  • Pros mentioned:
    Battery life, Sound quality, Storage

    Rated 5 out of 5 stars

    awesome mp3 player great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mp3 player to listen to music on my motorcycle. plugged it into the audio speakers on the bike and the sound is fantastic at any speed. Battery life is great with a 4 hour ride and still playing. Storage is awesome I was able to put all 6 gig of my music on the player so have large choose of music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Storage

    Rated 5 out of 5 stars

    Works great for our need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for my 8-year-old son to have music when he goes to sleep. He also takes it on car trips and other places. He can use it with no problems (easy to navigate and use). The sound quality is good and the space is fantastic. Excellent device.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Walkman is still a great music player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a low-cost music player that wasn't a phone! Small size, good sound, and the expected basic music operations. Solid for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Almost Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing!! The only thing that keeps me from giving this the full five stars is that the battery is NOT the full 30 hours that the specs say, which would have made this superlative. I've been using Creative's Zen Mozaic for about 8 years now (working on my second one), because they're an easy to use just music player with drag and drop, they don't try to take over your computer like Apple stuff, I can go most of a week without having to charge it even with heavy use, and the 16G is not crazy expensive. The problem is they aren't made any more, and are hard to find. This left me in a quandary... until now, that is. The Sony - NWZ-E380 Series Walkman 16G Video MP3 Player has drag and drop, doesn't care where your music came from, doesn't try to take over your computer, and the song search is actually easier to use than the Mozaic. Easy to pause and play, easy menu, and the 16G is not outrageously pricey. Personally, I wanted it just for music, and it does that exceptionally well... If only the battery lasted as long as it said while I'm listening to my tunes...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Good alternative to an iPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MP3 player has some nice features. It was easy to set up and the controls are fairly intuitive. For the price you get a lot of device for a fraction of the cost of an Apple product. Didn't give it 5 stars because the accompanying software could be easier to use. As for capacity, my wife listens to podacsts more than music. I opted for the 16GB version since the price difference over the 4 or 8 were negligible. All in all, still worth buying if you're in the market for such a device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Velodrum, thank you for your message. SONY takes into consideration good or bad feedback. Thank you for choosing SONY. Best regards, Oscar. Sonystyle

  • Pros mentioned:
    Ease of use, Sound quality, Storage

    Rated 5 out of 5 stars

    Great sound...easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mp3 player is outstanding in sound quality and ease of use. Quite easy to program and download music. Huge capacity for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    MP3 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife a similar Sony Walkman a few years ago and then started borrowing it. When my birthday rolled around I treated myself to the 16G version. Occasionally I listen to music (very good sound quality) but I really like it for audiobooks. The FM is surprisingly good; I can listen to ball games without bothering my wife while at home or even while hiking along the river and flyfishing. Good battery life, too. Although the screen is small, the ability to store and share photos is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Walkman - still an icon in music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Choosing between Sansa Clip, Walkman and Ipod nano, this was the best buy for the money. Honestly all three play equally well. Sansa players we have owned tended to develop mecanical issue,. So wanted a step up for ten year old daughter. Nano was just stupid expensive for a kid. Solution was the Walkman. Well made, nice viewing screen, multi functions and easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 5 out of 5 stars

    Just plays music like I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 16GB version of the walkman because I wanted a device that only played music - no camera, e-mail, apps, etc. As an added bonus, this one also has a decent FM tuner as well. I was able to fit my entire cd collection (287 discs) on this unit, with about 300 MB to spare. The sound quality is fine for the price. The unit is a little plastic-y compared to other MP3 players I own, but it will probably hold up for what I need it to do. Definitely recommend this unit to anybody who just wants a simple MP3 player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleinOPKS, its nice to hear that this MP3 player met your expectations. Thanks for choosing and recommending Sony! Enjoy! - Ella Sonystyle

  • Pros mentioned:
    Sound quality, Storage

    Rated 3 out of 5 stars

    Not as good as older models but solid enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older 4 gig Sony Walman MP3 player and have wanted something with more storage, loving the simplicity of drag and drop files and compatibility with Windows Media Center; this was an easy choice. The first thing I noticed is the construction has changed, it feels lighter but in a cheaper way; no metal in the casing and no definitive on/off hold switch. I've only had it one month and I did purchase the warranty so I'm not too concerned, but the older 4 gig models were nearly indestructible and I don't think this one will pan out that way. Like I said, it's early, if the thing is still rocking away with the clear sound quality in month 6, I'll update my review. It's a good higher capacity alternative to a Mac product so I heartily encourage folks to give it a go anyway, I'm hard on my stuff so sometimes my standards are a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use for out of the country travel. Small to carry, & good sound. It's also quick, and easy to upload music to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Storage

    Rated 5 out of 5 stars

    very easy to learn to use it,great job sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up and loading mp3 songs on player in few minutes, sounds great,for the money spent. Load over 1000 songs plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Storage

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower screen resolution than the previous model I had (which came out 8 years ago so not sure why technology is going backwards) but it's faster and holds a lot more songs than before so overall I'm satisfied. Sound quality is great as always. thats a given when it comes to sony products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello relly! Thank you for sharing this information regarding the picture quality with us. We will make sure to pass this feedback for future reference. ~Edward Sonystyle

  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and compact. Decent price. Good amount of space too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player, Lots of room 16 g Fits right in your pocket Easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Storage

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage, it has great sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    nice piece for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good this mp3 is a good size easy to use it is a quality unit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great little mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these that I've owned and I love it. It's simple to operate and does what it claims and what I want. It has great battery life. My first one (NWZ-S544 -- not exactly the same model) finally died when it wouldn't take a charge anymore - after 5+ years of almost daily use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this model in an 8gb and it lasted me over 5 years. Battery finally died so I had to get another. This time went with 16gb. The features seem exactly like the 8gb model. Easy to use and super durable. Can take a beating and keep putting out the tunes. Only downside is that the buttons are not the easiest to feel. Times when I'm trying to turn it up I end up pausing it. Overall, this a go-to item when I'm cruising town or in the gym. Fits easy in the pocket and is very slim. Unlike the bulky Itouch or similar MP3 players.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    Very good MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sound and ease of use.Great size.

    I would recommend this to a friend
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