Customers are positive about the graphics, controller, performance, and Spider-Man 2. They appreciate the stunning visuals, immersive gameplay, and fast load times. The DualSense controller's haptic feedback and adaptive triggers enhance the gaming experience. Customers also express excitement about the inclusion of Marvel's Spider-Man 2 in the bundle.
On the downside, customers are negative about the storage, missing game, size, and damaged box. Some users mention that the storage could be better, and a few customers received their product without the game. The console's size is also a concern for some, and a small number of customers received their product with a damaged box.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,999 reviews
Pros mentioned:
Console, Graphics, Performance
Cons mentioned:
Size
Rated 5 out of 5 stars
Game-changer: My experience with the PlayStation 5
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently picked up the PlayStation 5, and it’s been a game-changer. The design is sleek and futuristic, though it’s quite large, so make sure you have space for it. The setup was straightforward, and I was up and running in no time.
The performance is where this console truly shines. Load times are incredibly fast thanks to the SSD, and games look stunning in 4K with smooth frame rates. The DualSense controller is a standout feature, offering haptic feedback and adaptive triggers that make gameplay feel more immersive. It really enhances the experience, making you feel more connected to the action on screen.
Backwards compatibility with PS4 games is a nice touch, letting me revisit old favorites with improved performance. The exclusive titles available are fantastic, with games like “Demon’s Souls” and “Ratchet & Clank: Rift Apart” showcasing what the PS5 can really do.
Overall, the PS5 has exceeded my expectations. It’s a bit bulky, and the initial demand made it hard to find, but if you can get your hands on one, it’s definitely worth it for the performance and next-gen experience it delivers.
I would recommend this to a friend
Pros mentioned:
Console, Graphics, Speed
Cons mentioned:
Size
Rated 5 out of 5 stars
Absolutely blown away!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently snagged the PS5, and oh boy, it's been a game-changer (literally)! The speed is unreal—no more snack breaks during loading screens. Graphics? Jaw-dropping. It's like my games got a 4K makeover. The DualSense controller is a whole vibe; feeling every nuance through those triggers is a game in itself.
Now, the size? Yeah, it's a bit of a unit, but when you fire up a game, you'll forget it's there. A small sacrifice for a gaming experience this epic. And the game library? It's a feast for every gamer's appetite.
Sure, it's an investment, but trust me, the PS5 is not just a console; it's a portal to gaming heaven. Worth every penny!
I would recommend this to a friend
Pros mentioned:
Console, Performance
Cons mentioned:
Heat
Rated 5 out of 5 stars
AMAZING
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this console so much. amazing performance on games, the controller feels so sleek and I love the adaptive triggers. Even when playing demanding games it doesn’t get too hot. I opted to set mine up vertically for optimal airflow according to online recommendations by other reviewers. I can honestly say I don’t regret this purchase at all it has added so much more fun, happiness, nostalgia, and overall enjoyment to my life. I would highly recommend the PlayStation five.
I would recommend this to a friend
Pros mentioned:
Console, Graphics
Rated 5 out of 5 stars
Exceptional Gaming Experience with PlayStation 5!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the PlayStation 5 from Best Buy and I'm thrilled to share my experience. This console has exceeded all my expectations, offering an unparalleled gaming journey. The graphics are stunningly realistic, and the loading times are impressively fast, enhancing the overall gameplay experience. The innovative controller with haptic feedback adds a new level of immersion.
Additionally, the customer service at Best Buy was outstanding. The associate was not only knowledgeable and friendly but also went the extra mile to find additional deals for me, ensuring I got the best value for my purchase.
In summary, the PS5 is a game-changer in the world of consoles, and the shopping experience at Best Buy made it even more memorable. Highly recommend both the product and the store!
I would recommend this to a friend
Pros mentioned:
Graphics, Performance
Rated 5 out of 5 stars
Best Purchase!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant to spend the money on this console, but my son worked hard for it all summer. This was in my opinion the best console we have ever purchased. The graphics are incredible, especially in the SpiderMan game. It feels like you’re in a movie theater. It has been about a month now and everything runs very smoothly. There are a TON of parental controls that take a lot of time to go through, but once you make the time for it- I actually love how much I can personalize for each kid. The app works very well too. The whole family has gotten involved with these games and I can see us loving this system for a long time. Oh and buying this through Best Buy with the Rewards Credit Card was a killer deal- I earned enough points to cover most of the cost of another controller! 5/5 10/10 I highly recommend!
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Cons mentioned:
Size
Rated 5 out of 5 stars
Amazing system with an amazing game
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally! I’ve been wanting a PS5 for a while and now they are in stock. The system is so much faster and better than the PS4. The graphics are amazing. It is a bit bulky so I had to reorganize my set up but I can’t complain! The Spider-Man game is amazing too.
I would recommend this to a friend
Pros mentioned:
Graphics
Cons mentioned:
Size, Storage
Rated 4 out of 5 stars
Console ps5
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ps5 is the updated console we needed. I only have one game which I noticed loading times are almost non-existent. Graphics at 60fps are simply unbelievable. However, data storage at only almost 600gb at first start is inexcusable. It definitely should be more. Size is definitely gigantic and each new console generation is bigger than the other forcing you to wait a few years until a slimmer version appears. Just 3-4 more years and PS6 will be on its way!!
I would recommend this to a friend
Pros mentioned:
Graphics
Rated 5 out of 5 stars
PS5 - A Quantum Leap in Gaming Excellenc
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently took the plunge into the next-gen gaming world with the PlayStation 5, and it’s nothing short of a quantum leap in gaming excellence. From the sleek design that seamlessly integrates into my entertainment setup to the awe-inspiring performance that elevates every gaming experience, the PS5 has exceeded my expectations.
The lightning-fast load times redefine convenience, whisking me into gaming realms almost instantaneously. The DualSense controller’s haptic feedback and adaptive triggers add a layer of immersion that I never knew I was missing. It’s not just gaming; it’s an experience that transcends the virtual and becomes palpable.
The 4K HDR graphics are nothing short of breathtaking, delivering stunning visuals that bring games to life in ways I never thought possible. Whether I’m exploring vast open worlds or engaging in fast-paced action, the PS5’s graphics are a visual feast for the eyes.
The expansive game library, coupled with backward compatibility, ensures that I have a treasure trove of gaming adventures at my fingertips. The seamless integration of PlayStation Plus and the PS Store makes discovering new titles a breeze.
Additionally, the whisper-quiet operation of the PS5 surprised me – a testament to its thoughtful design. It’s a powerhouse that performs without disrupting my gaming immersion.
In conclusion, the PlayStation 5 is more than a gaming console; it’s a gateway to unparalleled gaming experiences. Sony has set a new standard for next-gen gaming, and owning a PS5 is not just an investment in a console; it’s an investment in the future of gaming itself. If you’re looking to elevate your gaming experience to new heights, the PS5 is the undisputed champion.
This review captures the essence of the PS5’s standout features, providing a comprehensive overview that may catch the eye of others. Good luck with the contest!
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Selling out to the Xbox.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well for my person who hasn't bought a PlayStation since PlayStation 2. I see a little difference between the Xbox x and the PlayStation 5. When it comes to graphics and speed I think PlayStation has a better viewing for the graphics have no issues with it just when it turns on the fan but after a while no issue no overheating control response quickly. And like an everything seems to be a little bit more easier like external hard drive is twice as easier than the Xbox. For all in all I am enjoying my PlayStation 5. And hope that it stays around for a long time
I would recommend this to a friend
Pros mentioned:
Graphics, Performance
Rated 5 out of 5 stars
The best purchase
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PlayStation 5 is a game-changer, literally! Its blazing-fast performance, stunning graphics, immersive audio, and expansive library of exclusive games makes it a must-have console for any serious gamer. The sleek design and cutting-edge technology elevate the gaming experience to a whole new level. I'm beyond happy with my purchase and would highly recommend it to anyone looking for the ultimate gaming experience!
I would recommend this to a friend
Pros mentioned:
Console, Graphics
Rated 5 out of 5 stars
New Console
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PS5 offers stunning 4K graphics, fast load times, and an immersive DualSense controller. With a strong game library and backward compatibility, it’s a top choice for gamers.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Amazing Upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i had the ps4 and although it was still working i wanted to upgrade to the ps5 which was an excellent decision! it is fast and super easy to manage im able to listen to music, play all types of games and watch movies or shows! my favorite part is that it came with the spider man game that me and my boyfriend have been super excited to play, i love this ps5!
I would recommend this to a friend
Pros mentioned:
Console, Graphics
Rated 5 out of 5 stars
PS5 is Worth it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would buy over and over again, the system, graphics, game selection, controller is all beautiful and exactly what I hoped for, I’ve been a Spider-Man fan since I was a toddler and this game at 23 years old blew me away and took me back to my childhood playing the original Spiderman 2. Pull the trigger and buy the PS5.
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Best Console Ever Made
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been waiting to grab this bad boy for a long time and best buy made it so easy! This is hands down the best console I have ever had, the speed the graphics and the overall style is incredible Sony absolutely killed this one! Highly recommended for all gamers
I would recommend this to a friend
Pros mentioned:
Graphics, Performance
Rated 5 out of 5 stars
PlayStation 5
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best PlayStation yet! I’ve been using my old PlayStation 4 since my last PS5 broke and nothing compares to the 5! So much faster and less glitching and just overall better quality. Love the shape too, easy for placement.
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Ps5 review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the new ps5 bundle Spiderman was well worth it I ordered it and two days later it showed up at my door. it works perfect super fast great graphics and no damages. It was packed super tight great job Best Buy!
I would recommend this to a friend
Pros mentioned:
Ease of use, Graphics
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy! The graphics are a lot better than previous one. Looks very cool standing up. Easy installation.
I would recommend this to a friend
Pros mentioned:
Graphics
Rated 5 out of 5 stars
PlayStation 5 Spider-Man bundle
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing graphics, awesome deals and lowest prices of all the stores I checked out. Love that Spider-Man 2 came with the bundle, easy to setup, love the color and very enjoyable gameplay!
I would recommend this to a friend
Rated 5 out of 5 stars
Hours of fun
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally bought this for my nephews as a Christmas present last year. They were beyond ecstatic! This new console serves its purpose and goes beyond my expectations! I’ve noticed it gives them access to multiple channels of entertainment, and covers hours of fun. I give this product 5 stars. Not only does the PS5 have a higher processing speed, but the new features included on the controller have enhanced our gameplay. I recommend this product to you and your family or friends! It’s worth the buy!
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's my first console, the truth is I'm very excited about the good graphics and speed it has. What I like the most is the control with the sounds and vibration.